I made a special order with this store on May 28th. I called a couple of times to follow up and I…read morewas told that they would call me. Fast-forward today a week later I receive an email at 8:18 this morning that my order was ready for pick up... I get to the store to retrieve my item and the associate slipped up by stating that two of the same items came in this morning. She even asked a gentleman colleague about the items. She goes to the back and here comes the manager.... The manager states that the order was actually for someone else.. a gentleman... MY ORDER THAT I RECEIVED EMAIL NOTIFICATION THAT IT WAS READY FOR PICK UP AT 8:18 THIS MORNING... when I questioned her about what the previous associate commented of having received two of the same, she then changed her story and said that the gentleman's order was received earlier in the week... the order in reference was not something that I received email earlier in the week. It was something that I received today at 8:18 AM. So already stories were twisting. It wouldn't be so bad had stories been all the same but they were different and I do believe the first associate as I received the email... 2 n 2 put together made sense there. She then said it was to had to came in but didn't.... Now going down another rabbit hole of a lie. The manager stated that they do not scan in orders. I can understand that but when they receive any order, it is their responsibility to check it in. If something is missing on the invoice they will be held accountable. I know how this works, I choose them in the industry.!!! Only options per manager was to get on chat to see what was going on which again.... What's going on is my PAID item was sold to another guest for whatever reason! Or... refund me. Obviously I chose the refund. There is no reason to be made a fool twice at this location. It's the fact that I was expected to just accept anything being told. When math ain't mathin' it's time to call bull!

On Sunday morning we needed some electrical supplies and Ace was open at 9 AM. The staff were…read morecourteous and very helpful. Check out was quick. A bit of a limited supply of a couple of items we needed but they were unique items that will probably have to be ordered.

I recently had a deeply upsetting experience at Tractor Supply, and I feel compelled to share my…read morestory. My father and I went into the store to pick up some supplies for our farm, expecting the usual friendly service. Unfortunately, what we encountered was not only unprofessional but also racist behavior from one of the cashiers, which completely ruined our visit. The problems started when we approached the checkout counter with our items. There was a young woman working the register, and from the beginning, she seemed disinterested and distracted. We tried to make small talk, as we usually do when checking out, but she barely responded and seemed put off by our presence. This in itself was odd, but it quickly escalated into something much worse. When my father went to pay for the items, the cashier made an offhand comment about our accents, which was both inappropriate and unnecessary. At first, we tried to brush it off, thinking maybe it was just a poorly timed joke, but the situation continued to spiral. As she was scanning our items, she began to mutter under her breath about how "people like us" always come in and make things difficult. My dad, who is a quiet and respectful man, politely asked her to clarify what she meant by that remark, but she just smirked and didn't respond. Things took a darker turn when she started making rude comments about my father's clothing, saying he looked like he "didn't belong" in the store. This kind of behavior is completely unacceptable, especially from someone who is supposed to be providing customer service. It's one thing to encounter bad manners, but this felt like blatant racism, and I was honestly shocked that this was happening in a place I've always considered to be neutral and welcoming. What's even more disappointing is that Tractor Supply claims to be a company with strong values and a commitment to serving all customers. This experience showed me the complete opposite. If this is how they allow their employees to behave, I'll certainly think twice before shopping there again. As customers, we deserve to be treated with kindness and respect, regardless of our backgrounds or appearances. The store failed miserably in this regard, and I can't in good conscience recommend it to anyone, especially after such a disturbing encounter. This kind of treatment is not something anyone should have to endure, and I hope that Tractor Supply takes this issue seriously and addresses the problem more effectively in the future. The cashier in question was Cheyenne, wont be coming to this Tractor Supply any more. Very disappointing

Great store for this area!…read more This Tractor Supply is right off the highway on the NB 45 SVC RD. Very convenient location and big enough parking lot to not be crowded. The staff here are very friendly and willing to help out. We got some hay the last time we were here and the young man employee helped my husband put it int he bed of our truck! They have clean bathrooms and an overall clean store. Decent prices and an array of different products. Go check this place out!

I do not recommend this place, staff were extremely rude. When I went to ask for help they decided…read moreto ignore me and looked away as if I was not there. I was waiting for about 10 minutes until I decided to walk out. I feel like I was discriminated, please do not come here.

The service was horrible. Poor customer service and chooses to not give service to ethnic peopleread more