Terrible customer service. Candy is a nightmare to speak with and very rude. The woman who answers…read morethe phone is very quick with her temperament but no where near as rude as Candy.

OMG! I cannot believe that in 2025 I would reach a company as rude as this one. Like the person…read morethat answered the phone indicated that there were several operators in the company. However, I pressed the star button to get to an operator more than ten times!!!! To no avail!!! So, I called back, with my phone number blocked, and reached the rudest, operator she called herself!!! Then I placed at least five more calls back to the same phone number (mine being blocked) and it rang, and it rang...never an answer! How has anyone ever dealt with this company? A Qualified Property Management company??? I can tell you that whatever my home owners association pays them is tooooo much! They take first prize in rudeness and the highest award in Lack of Customer Service!!!! I gave them a one star and that was too good of a review!

Tried email to get simple answer on number of units allowed to lease in subdivision of 66…read moretownhomes. I was told limit is only 6-7. Have no idea of current number leased. I am purchasing home and certainly don't want duel payments without leasing my unit. Still waiting reply and will try second call after leaving message.

Forestwood This company is horrible. They are consistently…read moreadding unwarranted fees to the monthly HOA dues. When you try to call to talk to someone it is impossible to get anyone to return your call or email. The maintenance of the grounds is almost non existent. The lawns always need mowing, the irrigation doesn't work and the yards are more sand than grass. This company needs to be replaced with a legitimate management company.

I had a very uncomfortable and concerning experience while attempting to view the property located…read moreat 3545 Haystack Road, Zephyrhills, FL, with realtor Shannon Coughlin, who stated she works with Davis Clarke, Inc. / DC Property Management and Charles Rutenburg Realty. Ms. Coughlin initially stated that I would be able to view the home if I provided a copy of my driver's license. Relying on that representation, I sent both the front and back of my driver's license. After my identification was reviewed, the showing was denied, and she stated that she felt "uncomfortable." When I asked why my identification was requested and why I was told I could view the home if the showing was not going to occur, her tone became rude and dismissive, and my request for a clear explanation was characterized as being "argumentative." She then provided multiple inconsistent explanations, including stating she did not receive the back of my license, later admitting she did receive both the front and back via my business email, and then stating she could not proceed because the license did not come through via text, even after acknowledging receipt by email. She further stated she was not checking for it and again said she did not feel comfortable moving forward. At one point, she stated, "I see now it wouldn't work with you renting from me." No objective or consistent reason was provided, and the showing was denied only after my identification was reviewed. The shifting explanations and denial after reviewing my identification left me feeling scrutinized and subjected to what felt like prejudiced treatment, rather than being evaluated fairly as a prospective renter. While safety or verification protocols may exist in real estate, they should be communicated clearly, applied consistently, and handled professionally and respectfully. This behavior is unacceptable and fell well below the standards of professionalism, transparency, and fair treatment that clients should expect.

they responded to our message real quick. professional and helpful. will recommend them to peopleread more

I recently was in middle of huge move from California to New Port Richey area. It was chaos and…read morequick. However, with Michael's help (and his office staff!!), the transition to a rental, managed by All County Associates, was expeditious and professional. More than that, Michael bent over backwards to help me get approved and keys ASAP and always with a smile!!! ;-p Look for their sign if you are looking for a rental, you will not be sorry! Thanks team!

From the owner: We specialize in Residential Property Management and that's all we do. We DO NOT SELL Real Estate.read more

Philippa is AMAZING. As a first time homebuyer looking for a house during one of the craziest…read moretimes, Philippa was extremely helpful and more importantly brutally honest in the best way possible. She took the time to get to know me, what I was looking for and didn't waste time helping me find the place I can call home. She could tell within minutes of walking up to a property if it was worth a walk through or if we should move onto the next one. Philippa took the time to make sure I understood what to look for in a house as well as every part of the home buying process. When my initial offer didn't get accepted, she quickly negotiated details of my offer with the listing agent on a deal that worked out perfectly for everyone involved. If you want a realtor who knows what she's doing and can make anything in the home buying/selling process a breeze, Philippa is the best.

Providing service of buying or selling your home. Philippa gets things done! She knows how to…read morebalance the right amount of communications with the actions required. I have been touring multiple homes with her and we worked on a few condo projects together. She knows how to negotiate for your best interest and truly provides maximum value.

I highly recommend Sentry and specifically Cari Knaus as a property management company and…read moremanager. Cari is patient, kind and knowlegeable. This is extremely important for communities that must manage budgets, vendors, problematic homeowners and navigation the new Condo laws in Florida. Having served on a board with Sentry- then ANOTHER company- Sentry blows away the competition. Trust me, you need a manager like Cari!

Our condo association pays Sentry Management of New Port Richey for service ,quality and value…read more Instead we get excuses .i sent a certified letter on February 4th and received a response on May 3rd.Phone calls to the Sentry office are not returned. The monthly meetings are unprofessional .The treasurer reports are inaccurate. Liens and foreclosures are not enforced. Currently the lawns are not being watered or mowed .More excuses. Sentry Management of New Port Richey is an ENCOUNTER with NOTHINGNESS.

Updated review, after being a tenant for seven months: The…read morestaff is very nice and personable, I have visited Chris and the gang at length at times when I have went in to pay rent. You can pay your rent online, but if you don't enter your bank routing info, the fee is a little steep. So, I'd recommend paying by check each month, or entering your banking info on the site, which I don't typically do. The duplex I rent is beautiful, especially the lawn and botanical touches, and I get many compliments from friends who have come to visit. I would actually love to own something so beautiful and easy to maintain in the future and rent out the other side. It feels like a house/home instead of the apartments I'm used to since moving back to Florida. I love all the beautiful windows, the paint was freshly updated, nice blinds, cold a/c, pretty kitchen and basically, everything was in good working order when I rented (the items that weren't, such as simple things like the shower fan or doorbell not working, they promptly fixed). I felt like as a management team that they care about my needs. The pest control company did a good job right before I moved in when I pointed out (the very few) pests I found; after that, tenant is responsible for pest control and I take care of that myself with Home Defense from Lowe's and haven't seen any pests. Starting this year, maintenance can be informed a different way: on the website via a form, by email, or by separate phone number to contact. The staff, the maintenance crew and even the lawn guys are extremely nice and helpful. I would highly recommend Ms. Nada and her fantastic folks at House Huntin'! I understand they manage thousands of properties, and not just in this state. Way to go, staff! Support a local, woman-owned small business that knows how to treat their tenants right (Nada showed me the place personally as I filled out the application, and I knew right away it was what I wanted). I look forward to a long relationship with these folks until and unless I buy my own house at some point. If you contact me or write/call them, please let them know a former renter (Michelle A.) sent you. I think they manage so many places, you and your family will be able to find something suitable. I'll be glad to help you if I can, this place is just one of the many nice places they rent out.

I had previously written a review stating the househuntin helped us out of a bind and provided with…read morea temporary home for the next 6 months after we lost our previous rental due to legal issues. Now I hate to say it but I have to write a retraction to the positive review I gave them. We took posession of our current rental thru them on 21 Dec 17. We were sadly disappointed upon entering this rental. It was totally outdated, air conditioning did not work, hot water tank was non-functioning, ceiling fan in bedroom not working, place was dirty, carpets uncleaned and so much more. Also found two dead roaches under the kitchen sink where the floor of the cupboard was rotted and a dead roach was found in the bathroom under the sink. Microwave is non-functioning and to top it off, no smoke alarms were to be found. Apparently an inspection before we took the keys was not done. A statement was made that a thorough cleaning was done but alas, this was not the case. After all our aggravation and disappointment some of the issues have been rectified but they should have been found in the inspection. Also, I have started doing a thorough cleaning and just did the living room and kitchen area and had to empty my vacuum twice due to all the filth vacuumed from the rug. I can honestly say I would never recommend this company to anyone either to manage or to find a rental. My husband and I are two very dissatisfied renters. Theresa Koplas

Betty was very kind when I inquired about the rental on Cynthia in Spring Hill. I ended up getting…read morea different place but was very pleased to talk with her and interact with her in all of the potential housing I looked at this last month or so. Excellent, and highly recommended. Also, I have heard nice things about this agency in general from other renters on NextDoor and Facebook.

From the owner: Since 2010, Success Property Management has been connecting tenants and rental property owners…read morethroughout Florida's Nature Coast. We manage single-family and multi-family residential properties and will discuss commercial property management on a case-by-case basis. Success Property Management is a Member of the National Association of Rental Property Managers (NARPM), The Better Business Bureau, and we are an Equal Housing Realtor. Our mission statement is: "To continually strive for excellence while providing our clients with the highest standards of service in the property management industry." In addition, our vision statement is: "To be recognized nationally as a leader in the property management industry while upholding a reputation of field expertise and high ethical standards." Discover what our commitment to customer service can mean for you. To rent, buy, sell or to have your property professionally and efficiently managed, we invite you to contact us at Success Property Management.