I had a squeeze-me-in appointment, and got in pretty close to the appointed time, with a very small…read morewait in the examination room. Dr. Rosenblum is personable and an excellent clinician. He had viewed my CT scans online when I was in the ER, so he knew my case. He examined, then presented the options and his recommendation. And we were on our way. Today he fixed my orbital blowout (yeah, that's what they call it) at Missouri Baptist Medical Center. Dr. Rosenblum came to see me prior to surgery, and not a lot of surgeons do that. A fabulous personal touch. He was friendly, yet all business and entirely professional. He came in saying, "You look great with your broken face," which was a helpful ice-"breaker"!! He reviewed all my pre-op tests results thoroughly along with my whole "chart," was upbeat, and inspired optimism and great trust in his skills. After surgery, he met and talked with my friend who escorted me to Missouri Baptist Medical Center (friend or family for the driving situation is required), and gave her all the particulars, spending a good piece of time to explain everything. Kudos for that!! All-around, a top-notch, first-class physician and surgeon!

This place is a nightmare to deal with. My insurance company even tried to talk to Kyle the billing…read moremanager and he wouldn't call them back. They will say they are working on things for you, but when you call them, they will say they were too busy. I tried to work with them for 2 weeks to get an appointment, but they kept saying they don't take my insurance even though the insurance company called them and told them they are contracted. I would NOT recommend them.

Shelly Lane from Dr. Park's office has walked me through every aspect of what it takes for my…read moreupcoming surgery. She is incredible!

I love Dr. Emily Ziaee, My daughter was constantly getting…read moresick during her preteen years. Dr. Ziaee recommended removing her tonsils; what a difference! She is now in college and barely gets ill. Excellent care from her entire practice;-)

I called today, 5/26/26 to schedule an appointment. Whoever answered the phone option #3 didn't…read moreintroduce herself but was sooo ruuude. Lady, you need a different job away from customer service, that's for sure! Doctors are great, but geeezzz the phone people, need improvement.

I come here to see Cynthia Emily PA-C. She is very friendly and knowledgeable and she listens to…read moreall your questions genuinely. She explains in a manner to where you can understand the medical terminology. The office setting is beautiful and calming. The assistants and receptionist is very friendly and approachable. This review is only not a five due to the wait time. I had to wait over 30 min to be seen and that is never acceptable. Overall great office .

I just want to say a whole hearted thank you to everyone at St. Louis sinus center, Dr. Gould and…read morehis team. Everyone, every step of the way made my sinuplasty and turbinate reduction a great experience. Pre-op to post-op, every member of the team was attentive, friendly, and simply top notch. I am so happy I finally did this!

This office was listed as one to switch to when my long time ENT doctor retired. Finally was able…read moreto get an appointment months later after the retirement notice. Showed up early to fill out the paper work then it was a waiting game. Finally after 2 hours, I said something - funny how once I complained it was my turn suddenly. After a 2 hr wait, the appointment took 5 min and I was informed that there had been an emergency the day before so those people were being prioritized into the schedule with the people who actually had set appointments. I recommend that if that happens again, you call and reschedule people instead of making them wait 2 hours. Needless to say I won't be back.

Bedside manner goes a long way. He has none! Rude and treated my husband like a drug addict when he…read morecouldn't get his pain under control right after surgery. Finally after several hours in recovery he comes in the room and loudy says "do you abuse drugs" ha my husband doesn't even drink he was just in a lot of pain and knows what works as this was his THIRD surgery on his ear. We were embarrassed and had never been treated like that from anyone. We would never treat someone like that so was very upset to be treated this way. He handed him a rx for 10 pain pills and stated "I've done over 500 surgeries and never had to give anyone stronger pain meds" then he very cocky like walked out. Needless to say my husband will not even go back for his follow up he just has lived with the still continuing pain in his ear. (This is the first time I've ever left a review on yelp and hopefully the last negative one I just felt strongly about sharing this so others can do their homework better than my husband did I took several weeks before posting this so this isn't a fast out of anger review. I tried to calm down from this whole experience and review with a clear head)

The office in Des Peres is one of the most unorganized and unprofessional facilities I've ever had…read moreto navigate. After 2 weeks of calling and having to leave messages to reschedule a surgery, I am one day out from my surgery and still have not been able to change it. Dr Barnes has been great and helpful in care, but the office and reception is such a mess (with some particularly unkind people). Will hopefully never have to go through this place again

From the owner: Disease of the ears, nose and throat & facial plastic surgeryread more

Nicest doctor ever. Great surgeon, kept me in the loop for everything, making sure I understood all…read morethe complex processes. Did everything he could to help me, and so personable! Would recommend him and his staff to everyone and anyone who needs an ear doctor or surgeon.

How did I end up here?…read more Having dinner with some associates, I was eating as I normally do yet one person noticed my eating habits and asked me what was wrong. My response... Oh my tongue just feels a little funny so I'm taking a break. Immediately, everyone at the table was in shock and said I must be allergic because you shouldn't have to "take a break" from food. Well heck I've been "taking breaks" for years and I've always taken allergy pills over the counter but thought that was normal. At the behest of a concerned colleagues and family, I went ahead and made what I thought was an unneeded appointment here. What's so funny is three people who do not know each other whatsoever all recommended I go see Dr. Ruiz. That's not just a coincidence but a cosmic sign of intervention that was needed and this was where I need to be. I'll jump right to it ... the staff was ultra-courteous and professional. Dr. Ruiz was so nice and explained everything. I told him about my symptoms and things that were going on. He explained the how, what, when and why then we went on with the tests. When it was time for test kit for allergies wow I had things going off like fireworks! Great news, I am not allergic to any foods. The swelling I've been feeling in my tongue and the change in body temperature was only my body overreacting thinking it was one thing yet it wasn't. Dr. Ruiz said that was the only way I was able to take a break and go back and if I were truly allergic there would be no returning to that food and I probably would've passed out a long time ago. I'm of a certain age where I wasn't affected by the peanut allergy so I'm safe. Allergy testing is not just for kids. Don't be like me and suffer in silence, go see someone to make your daily interactions with the environment much more pleasant; and you won't have people at the dinner table staring at you with looks of wonder.