We have needed another car for several years but we couldn't find a car both of us could agree on. My husband wanted a good price and low mileage and I wanted an SUV for safety and because they are cool! We finally tried Enterprise, since we were again renting a car from them. We were lucky enough to talk to Johnathan when we first got there. He was knowledgeable as to their stock and showed us three SUV's that had all we wanted but were reasonably priced. I thought they were all great looking cars, clean and well maintained and relatively low mileage for rental cars. We took a test drive in the one that I liked. We couldn't decide so we thought we would come back another day. We went to lunch and over lunch we picked the one we liked the best and then went right back to purchase the vehicle. The process was not only no hassle but the car was exactly what we wanted. This was to be a vehicle for me and I had had leather seats and loved them. Guess what? Enterprise can re-cover the seats! We were able to get heated leather seats and Lo Jack installed. Also we have a free 3 month subscription of Sirius XM. We had to wait a few days but it wasn't long. We didn't finance the car so I can't say how well that goes but our purchase experience was the easiest and most enjoyable. Isaac made the paper work go smoothly. I would recommend Enterprise Car Sales for good customer service as well as a large selection of newer cars at really good prices. The whole experience was easy and actually enjoyable. We love our 2017 Jeep Cherokee and I wish we could have purchased all three of the vehicles we looked at but I have to wait until we win the lottery. read more

I had a great experience here. I ended up getting a great car at a fair price. I worked with Stephan and he was great! Very patient and understanding. He listened to what I was looking for in a car and made some suggestions. He was also happy to bring cars from other locations for me. I highly recommend this location and Stephan. I usually hate the car buying experience but this was smooth and easy. I don't remember the names of other staff members but they were also friendly. read more

It's been a while since we bought out first car here but ended up going back to trade it in for a bigger car. The first time Ty our sales guy was super nice and helpful. It took us a while to find the right car but found the one. We went with a small sedan and my 6'2 tall husband didn't fit very well. We went upgrade and went with a Nissan Altima Alma helped us this time and she was very helpful and with covid they followed all the rules! I also had to go back with my two month old and get our second key. He was hungry and another women that worked there lent me a small blanket to feed hiM as I had forgotten. Mom brain. Overall they were all super helpful and safe and thank you so much! read more

Enterprise Car Sales - Car Dealers Near Me - Chicago, Illinois

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Where do I begin? Valerie and Jasmine are beyond exceptional. The level of customer service and standing on business is unmatched. Everything that I requested or asked it was delivered and with a smile. The upfront and no BS attitude was something that I truly appreciated and wished more people in a customer driven business would adapt. They made my first used car purchase experience seamless and truly top notch. If you're looking for A+ customer service, great prices, and nice vehicle options then please go pay Enterprise and Valerie a visit. Trust, you won't be disappointed. Oh, and I can't forget about the rest of the team you all are very welcoming and professional as well! Great leadership Jasmine and great salesperson skills Valerie! read more

I can't say enough good things about our experience purchasing a vehicle at Enterprise. Normally I am very concerned with the purchase of a car that is not new, direct from the dealer. We had heard friends mention buying through Enterprise worked well for them. We now say the same! The cars looked good and the sales process was easy, no pressure and transparent. We were given a Car Fax - and told they didn't put anything on the lot that had more than $1500 damage. Vehicles on the lot are between 50,000 and 70,000 miles and come with a 12 month warranty. We decided to purchase the additional 36 month warranty (covers some different things). The price is not negotiable but there is some wiggle room on the trade in - they give you Blue Book value. But the real shout out is to a phenomenal sales person - Kaylin. She listened to what we wanted and didn't waste our time with things that won't work. She was detailed, worked efficiently and is a woman of her word. Top notch!!! read more

I was dreading having to purchase a new vehicle. But for years I knew that when the time came, that I would go with Enterprise to aquire a quality used Chevy Suburban. Little did I know though, that the crew at the location on North Western in Chicago would surpass all expectations! My Man Brandon got me right together in no time at all. Fastest vehicle purchase I've ever had, period! If you're looking for a great car buying experience, see Brandon at Enterprise car sales! Thanks again Bro! read more

I will NEVER purchase a car from enterprise. I've only had this car for a yr and a half and has had so many issues. 2 months in had to replace the battery. Month later brakes needed to be fixed. Over a year span in the winter time the windows fog up so bad you cant see through them. I've called numerous of times to ask what can be done theyre no help They basically tell you in so many words once the car is off the lot it's no longer they're responsibility. Never never never Again i dont recommend this place at all. read more

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I'll start off this review by disclaiming that I did not purchase a car here. I came here as one of my first stops when I began car shopping and even though I decided on a vehicle elsewhere, I couldn't have been more pleased with the service I received at this location. The least I can do is leave a review to encourage other's to give them their business even if I didn't. I was upfront with Mike that I had my heart pretty much set on a MINI, however, Enterprise only had a couple listed and both were out of my price range. Mike brought Josh over who took the time to show me his own MINI and talk with me about the make and models even though they were aware that it was unlikely I would purchase a vehicle through them. Both associates encouraged me to buy a car that I truly wanted even if it meant going elsewhere. Though salesmen here do not work on typical commission, but on a per car basis, it was refreshing to not feel like I was being pressured to make a purchase that wasn't best for me. I will absolutely recommend this location to those I know purchasing a car in the future. read more

Great experience!!! We assumed that buying a car would be a pain, but Enterprise made it easy and enjoyable. We didn't even have all of our paperwork and they offered us good money for our old car and sold us a safe and reliable car for a fair price. Alma was a rockstar as well! We loved her. We would absolutely recommend getting a car here! read more

Buying a car is never totally without stress, but the staff at Enterprise made my experience to be as easy as possible. My salesperson, Michael, was helpful and knowledgeable. He questioned me about my driving habits and needs, as well as my budget limits. Michael then showed me a number of cars within my price range. I was not pressured to buy a vehicle which did not meet my criteria. Also, I received great service from Joe and Gabe, the sales managers. Each explained my financing options, as well as service packages available. And, I received a more than a fair price for my trade-in. (I checked Edmunds.com for my car's value). All in all, buying from Enterprise was a smart decision on my part. I recommend this location and its staff to anyone seeking to buy a certified used car. read more

Overall, it was a fine experience. The no-haggle pricing is mostly accurate, except it does not take into account the "documentation fee" or the tax. It would be useful to see everything possible on the initial car window sticker. As far as the documentation fee, it would be less necessary, and the process would be more accurate, if we were able to enter our own application information into a user computer--as it was, it took a very long time for them to enter our information from our applications, and my name was misspelled on the printed documents and then scratched out and penned back in. The sales guys were great and very knowledgeable, especially Joshua, who previously had a Toyota background (the brand we were buying). Our experience with the management/financial staff was less impressive. Apparently, they had trouble getting our proof of residency to be accepted by our loan provider (initially we provided a PDF of our Geico bill). 1.5 weeks later, we were called in the middle of the work day, asking us for immediate proof of residency that day, when we had had no knowledge it was missing to start with, as we thought we had provided it on the day we purchased the car. Complicating this was that we'd just moved, so did not yet have our new bills (we were only 17 days into a new apartment/billing cycle). It worked out and I was able to get PDFs from online bill providers, but it felt unnecessarily chaotic and left a negative impression over the process. The car itself is as promised and great, so I'm happy with the end result but would have preferred a more seamless process (this location seemed pretty short-staffed) for the business aspect of buying a car. read more

And don't believe their social media people when they assure you the company cares about your satisfaction and someone will respond to your concerns ASAP. They won't. Ten days after my second post, still nothing. read more

So, we had been debating about replacing my little red 2001 Mazda for a while...and upon the recommendation of a family member who has bought used cars from Enterprise in Florida we thought we'd give it a try. I could not believe how easy the process was! We got $500 above bluebook (a deal they are running until 8/31/09) and a fair trade-in (how often do you get to say that?!) AND we got a very nice 2008 Hyundai Elantra for a decent price. This experience has made up for all of the horrible car buying and trading in experiences we've ever had...and that says a lot. read more

We ended up buying the car we rented for the weekend. Our car died right before a big out-of-town trip, but they hooked us up with a great ride. When we got back, we were still using the rental to drive all over Chicagoland to shop for a new car. Someone tried to sell us a junk car, which wouldn't start after we drove it off the lot. The amazing sales rep (I forgot her name - it's been a couple of years) gave me a ride to the car we bought and even jumped it for me so I could return it to the shady dealer. I'm pretty grossed out at the thought of car shopping, but they made it super easy and painless. We got a great car at a fair price. I, personally, love their no-haggle policy. It made what was otherwise a pretty stressful situation much, much better. Thank you. read more

The team at Enterprise Car sales is awesome, we got a car from 2012 that has only 18,000 miles and it is in great condition. We tried different options ~ other car dealers/salesman~ but there is no comparison. We worked with Mahesh and Gabriel, they made our decision easier and were knowledgeable and helpful. We told them what we wanted from the beginning, they provided us with three good options and we got the best deal. I will strongly recommend to go here if you are planning to buy a car. read more

I was in a car accident on October 16 and my was totaled,! I had No idea what kind of car I wanted. Enterprise car Sales Alma S. reached out to me about a new car.I found a car on the website on Wednesday night emailed Alma S. Thursday evening I was driving off the lot with my 2019 Nissan Altima. She made it so easy, communicating with my credit union and insurance company. I pulled in 45 minutes later I was driving out with my NEW CAR! Thank you again for the best service read more

The people were nice sadly the car I bought was a dud. 2018 Volkswagen Tiguan has to be taken to get air in tires after 2 weeks of getting it then AC stoped working so had to go to VW dealer to fix (warranty covered). It was the inconvenience of dealing with long waits at dealer after having car for only 4-5 weeks with issues already. Then barely 3 months in the EPC light came on and car dies a few times. So back at the dealer wasting my time all these issues within 3 months of getting a car from Enterprise. Not sure I will buy there again nor get VW after this. read more

This was such a great car buying experience. Michael is very knowledgeable and friendly! He made everything so easy! Loved the experience!

I called enterprise asking about one of the cars I saw online. I spoke to Melissa on the phone and she reassured me that the car was for me as I was hesitant to sell my Jeep today. I went to go look at the Ford Fusion. As I showed up to Enterprise, Melissa was there to assist me. She gave me a run down of the car and let me test drive it. During this entire process she was extremely nice and made the process easy. There were no complications and I ended up getting the car the day of. Not to only mention Melissa as a great employee, Richard was the financial advisor and proceeded to make the process run smooth. I highly recommend this location if someone is looking for a car. The service was phenomenal and I wouldn't want to go any other place to look for a car. read more

Purchased a 2016 Kia Forte with 15K miles. Very impressed by the experience and customer service. Amanda did a fantastic job helping me out and finding options that met all my needs/wants in a car. When it came time to talk costs Josh helped me out, it was such an easy and painless process. I'd absolutely recommend this location to people interested in quality cars at extremely reasonable prices. read more

I will start by saying everyone who worked there was AMAZING AND FRIENDLY, that is where the good experience stopped First I purchased a 2014 Ford Fiesta, within 2 days the car started having problems and I had to take it into the Ford dealership. They found 3 things wrong with the car, a bad clutch, the windshield sipping was coming off and the back hatch was cracked. They said this was all easy things to noticed and should of been by their " 109 point inspection " . Enterprise let me return the car without the $200 fee, which wasn't exactly bending over backwards in my opinion. I traded in the car for a 2014 Toyota Yaris, I had to take the car in for an inspection since it is required for my job. I did not pass as it needed a new belt, fortunately it was under warranty so I didn't have to pay but is was again something the inspector said should of been easy to notice and replaced before being sold to me!! 2 cars in less than 2 weeks different inspection failed and said should of been noticed by Enterprise I did reach out to Enterprise on their Twitter account for both cars and they did respond quickly that someone would reach out to me, however nobody ever did, so in my opinion their customer service is as poor as their inspection. The worst part was since I use my car for work I could not drive for almost 2 weeks, losing around $3,000. Like I said, the sales people where amazing and deserve a 5 but my over all experience was pretty poor since I ended up losing income because of the poor inspection. read more

I'm gonna title this "How I Made/Saved THOUSANDS By Not Dealing With Enterprise On My Trade-In". Read on... I bought a 2006 Mitsubishi Endeavor from Enterprise a few years ago and when I recently brought it back to them to get it appraised & see what I could get for it, after waiting for over an hour, although the car was in good condition except for some scratches on 3 of the rims, they only appraised it at $6,000. I owed about $5300 on it, so they were only going to pay me about $700 for it. I'd already done my homework and knew that the Blue Book for it in its condition was $10K. When I asked the salesman about the $4K difference, he said that's all they'd be able to get for it at an auction. I left and went online to see what people were asking for used Endeavors - I found 2 that were in excellent condition, same year as mine, one for $12K and one for $15K. After further research at Edmonds.com, I saw somewhere in one of the articles linked to their site to consider checking out Car Max instead of dealing with a regular car salesman if you don't want to go through the hassle of selling it yourself. I checked some reviews for Car Max (I live near McCormick Place) and the closest one to me was in Oak Lawn. So after a few days I decided to go to see what they had to say. (I do not work for or have any friends or relatives that work there). The salesman's name was Hassan Rayan, a straight-up nice guy (I couldn't believe it, and was waiting for him to come back with an offer close to Enterprise's). Would you believe they appraised my car at EXACTLY what I found online: $10,000!? Less the payoff amount, I WALKED OUT WITH A CHECK FOR OVER $4700! ALL IN ABOUT 45 MINUTES!!! $4700.00 versus Enterprise's $700. You do the math. I'd actually planned that if they at least offered 1 or 2K I'd go home and probably come back in a couple of days to close the deal, but I was so happy, I actually walked for about 2 blocks in shock before realizing I hadn't planned on how I was gonna get home! I ended up taking a cab. By the way, the 2 stars for Enterprise is because when I originally bought the car from them, it was a pleasant experience, and it was a good car. But guess where I'm buying my next car!!!!???? (Again, everything above is TRUE, I have absolutely no connection with Car Max, am not getting paid or compensated in any way for this - that was my first time ever dealing with them). In fact, that's why I joined Yelp - just to be able to post this. By the way... don't be surprised if you see me at the Apple Store this week!!!! read more

My experience could not have been better. Yasmine did a great job throughout the whole process. I was dreading the idea of trading in my car but Yasmin and Josh made it easy. They were genuine, friendly and did a great job of explaining everything I needed to know. I highly recommend this place to take the stress out of the car buying experience. I am very happy with everything about my new car and the service getting it was smooth. Nice job! read more

Went to Enterprise car sales in Worth, IL. Great experience buying my Nissian sedan from enterprise. It was smooth all the way. When I found the car on the lot I wanted, they only had it in white. I did not want white car, so the sales person drove to another Enterprise and got me exact car, but in silver. One year later still love the car and it is everything I could hope for. If you in the market for a newer used car, this is the place to go read more

I can not thank Steve and Mahesh enough for their great customer service. The process was very easy, quick, and not stressful. They helped me select a car that was in my price range and also provided me with knowledge for car payments and interest rates. They were knowledge about their cars and also willing to answer any questions. They were both friendly and personal. I would absolutely recommend this Enterprise location to anyone that is looking for awesome customer service! Thanks again! read more

I did not end up buying a car here (I opted for a new car instead) but in the future I would recommend it to anyone. The staff was great. They were knowledgeable and courteous and the inventory was always changing so if you have the time you can have quite a broad number of vehicles to chose from. You have the option of seeing their entire network of cars from across the country but you will pay a shipping fee to get them to your location. However, don't think the no-haggle option means that you don't have to do your homework. Research the car you want, compare options, mileage, models, and financing. The salesmen are still salesmen and I did feel "urged" to make designs I was not ready to make and the numbers seemed to change from the initial discussions to the final offers. But it was still one of the better car shopping experiences I have had. read more

I had the best experience buying a car from Charlie! This was the first car I had purchased on my own and he was so patient and helped me through every step of the way. He made sure every car was within my budget and that all my needs were met. I would highly recommend anyone looking for a used car to buy one through Enterprise! Loving my new Elantra! read more

What an amazing car and what a lovely experience it was buying a car from these nice people. I can't thank them all enough for helping me out and all that they did to get me into this car so quickly. I got a great deaI and I love it! : ) Highly recommend! read more

I was having major anxiety about the idea of purchasing a new car. Not so much the actual purchase but all the crap you have to go through with traditional dealerships. I actually preferred going to the dentist rather than deal with the car buying experience.I did not want the hassle of making a deal and having the sales person go to "speak to their manager" about the deal and then trying to up sale me on a bunch of crap I was not interested in. Enterprise Car Sales was recommended to me by a friend who assured me that I would not have to deal with a lot of nonsense. I was told that the list price was the price cut and dry no haggling. I looked at a few cars online that were in the price range I wanted and called and made an appointment to go check them out. On my way to the location I was talking to my daughter and told her where I was headed and what I wanted she in turn looked at the sight and found a car that I had missed. I told my sales person about the car, he called the location that had it and had it brought in for me to test drive and the rest is history. The car is sitting outside of my house and I couldn't be happier. I purchased a 2013 with less than 11,000 miles, immaculate interior and exterior. The car was a lease vehicle and was obviously well cared for and not driven very often. This was the most pleasant car buying experience for me ever. I highly recommend Enterprise Car Sales for a truly hassle free car buying experience. I also recommend my salesman Brian, he has a very pleasant personality and his only goal was to make sure I got a vehicle I would be happy with for years to come. read more

This was my second car that I bought from Enterprise Car Sales on Western Ave, My first car I got was five years ago, and no problems what so ever with the exception someone decided not to stop and kill my 2009 Kia Spectra... So I was forced into buying another new car... But I knew right where to go Enterprise Car Sales...because I know they Pre- Certify Every Car that they sell ( 109 point inspection ). I noticed right away that the 2014 KIA Forte that I was looking at had new tires. I asked the salesman ( Brandon ) and he said.. when they certify these cars if their is, what they consider to much wear a new set of tires is installed. .What more could you ask for. To let you know how much confidence I have in Enterprise, my wife and I went to look at the cars on Saturday the week before in the pouring rain. Which probably most people wont do, as you cant see much of any imperfections in the paint job etc. But I know how they are so it was a piece of cake. I got pre -approved the week before for the credit, so that takes some time off once you are ready to do this... Mark the store manager recognized me after five years, that's pretty good as I am sure he meets and greets a lot of customers.. Thanks Mark...and nice remodel job on the office fancy Mahesh took care of the final paperwork.....it was hassle free ( and his jokes were pretty funny )....thanks Mahesh. Thanks to Alex, Chris, Brandon and the whole staff for a great car buying experience as the last time five years ago...and hopefully I don't see you anytime soon...just kidding but this car has to last like the last car....that I had 109,000 miles on from you guys... Keep up the great work..team Jeff Armstrong read more

We were quite happy with our recent buying experience at Enterprise. In fact, this was the 4th vehicle our family has purchased here and it has always gone well. This time I was very particular about the color I wanted and Gabe Guzzo was patient, informative and pleasant to work with. Right before we were ready to buy, the vehicle we were going to trade in was stolen, totally wrecked and abandoned, so that set things back for a while but again Gabe was patient. We felt we got a fair price for another vehicle we ended up trading in and so far we are very happy with the red Hyundai Sonata we ended up buying. read more

I wanted to buy a used car without having to deal with untrustworthy car dealerships. I found the car I wanted at a very good price (on the middle of the KBB value). I got a great deal and the staff worked with us to get our financing in place. The great part is that they sell Certified used cars that have been well maintained in their fleet AND with new tires. I purchased a Chevy Cruise and another couple there purchased a very nice Nissan Rogue. The gentlemen who work there are very straightforward. Thanks to Josh and the whole team! If I have a chance to buy another car, it will be from this dealership. Get there early for first picks! read more

I knew I wanted a rental car since I was more concerned about maintenance upkeep (like oil changes) than miles. I also wanted all the bells and whistles--no manual locks for me. I went to both Hertz and Enterprise and ultimately decided on Enterprise and am very happy with my choice. Enterprise is more expensive than Hertz, but I trust them more since they have an A on BBB ratings compared to Hertz's F. The customer service is phenomenal. I had a minor problem with my vehicle and they went above and beyond to make sure it was fixed and I was satisfied. I love my car, and would definitely recommend them. read more

Jonathan Brown is a shining example of excellence in customer care and service. He is always cheerful, personable, courteous and displays consistent and meticulous professionalism. I would recommend this business to all of my colleagues, just because of this young man. read more

I shopped around for over a month, visited 7 different dealerships throughout the Chicagoland area, no luck. I decided to check out enterprise, and the experience was unquestionably the most pleasant, and every staff member I worked with was refreshingly honest and sincere. They really made me feel comfortable and kept my interests in mind throughout the entire process. I did not expect to leave with a new car, but I did, and felt really good about it. I highly recommend at least a visit at enterprise sales if you're looking to buy a car. The people that I worked with were awesome: Michael in sales, and Mark helped me with financing and paperwork. Excellent customer service, really happy with the decision. read more

This review is a little late, but it also gave us some time with our new car. My husband and I worked with Michael, who was such a breath of fresh air compared to other dealers we'd encountered. He listened to what we had to say, and made some suggestions, all the while never being pushy or tried rushing us. We finally settled on a 2016 Ford Focus hatchback, and we're so happy we chose Enterprise. They were up front, never hid any costs, and we're just lovely to work with. I highly recommend giving them a shot if you're car shopping! Thanks again Michael! read more

I cannot thank Charlie and Josh enough for their customer service and their help when I bought my car. I'm new to the whole building credit and buying cars so I went in with a slight hope of getting approved to buy a car. When heading into the appointment, the only goal I had was to find a vehicle within my price range and to see if I would be apple to finance a vehicle. Charlie asked about what I needed in a vehicle, what was important, the color, the payments- he really listened to what I wanted. He picked my brain a little because I didn't have a preference in a vehicle so the little desires and features were essential. I gave him my plans on how to pay for the car and which brands I would like. He narrowed down the options to 3 (which was perfect because I'm terrible with multiple options). Finally I choose a vehicle that I needed to take home. (Charlie was excited and I was excited!) Josh worked endlessly for me to drive this vehicle off the lot that day. He may have had to change a few numbers a couple times but he made sure I was driving this vehicle off the lot that day. Also, the explanation of the process and paperwork was made very clear by both Josh and Charlie. All in all, I have NEVER received such amazing customer service in my life! I may have gone in with a different game plan than what I had but I'm extremely satisfied with my purchase and experience. read more

Just had the worse experience with car salesman Mike via the phone. He was not patient with me, over the phone, as I was looking for clariity regarding information given to me from two previous salesmen from this past wknd, Megan and Isaac that was different from what they initially told me. Who, by the way, were exceptional in customer service. Mike was very condescending and sarcastic while speaking to me and I understand he has a job to do. Sell. I get it. I am in sales, but it seemed as though when he found out I could not put down put down what was asked, our conversation needed to end. Very disappointing when I just rented a vehicle last wknd and had such a great experience with the rental side and gave Enterprise and that location a great review. I didn't experieince this when I purchased my car 1 car from them in 2016 which is why I returned or my 2nd vehicle. Will never rent or purchase here again. I work in customer service. The treatment I received was not good customer care. read more

Haven't bought a car in about 8 years and this time I found myself on my own. Lucky for me, my credit union steered me to Enterprise. I didn't even know they did more than rent cars. Anyway, I bought a 2010 Prius and had a great, fun saleslady, Colleen working with me. Although I encountered a few problems with the car, Wes, the manager was more than gracious, friendly and accommodating. Great place to do business with confidence. read more

Easy, friendly, and a great deal. I researched, then researched some more, and found myself coming back to Enterprise Car Sales. It took 3 hrs for me to trade in my car and walk out with a new one. We took it the next day on a 2500 mile car trip without a hassle.My major concern was the fact I was buying a used rental car, but that was put to bed with the purchase of an extended warranty. read more