I've been an enterprise customer for over 15 years, I have rented close to 20 vehicles in my time from this location. I've never had any complaints with the quality of service from staff, vehicles or quality of customer service. However, today the experience was vastly different. There was a situation where a vehicle was needed on behalf of an agreement between GEICO and enterprise with a claim. My understanding is that the process is made to be seamless whereas the vehicle is being repaired, the customer is picked up from the location and a vehicle that was selected is ready for rent while the work is being done. What occurred, was that the work originally slated for a repair center could not be done based on vehicle type. The rental agreement was still standing and active. Upon being picked up by a very polite and courteous enterprise driver I arrived at the location. After my arrival at the location, I was told there were no vehicles to rent. The manager, said sorry there are no vehicles here you can go to another location. There was no situational awareness that I had no vehicle and was just dropped off nor the frustrating experience for someone who is actively working or needs to go to work or has other plans in line with what was promised through this "seamless process". I offered to wait and perform work remotely while a vehicle would arrive. I was then told a minivan was available, vastly different than a premium car, especially with today's economy and gas prices. It is not economic, nor with the size work all of which should've been heard when I responded know that would not work for me. It seemed as if the manager wanted to push this vehicle due to the lack of inventory. I have then asked for the manager supervisor number, and it was not given to me and then had the progressively asked for another mean of communication by email. I then had to send an email of the situation to the supervisor. For a period of over two hours, I have been waiting at the facility waiting for what was promised through the seamless process for a premium vehicle. At one point and instead of the manager, putting in extra effort, he told me that I could leave. Keep in mind again no car, dropped off, trying to perform work. The reason I am writing this review because I believe enterprise is a solid company and 99% of the people at the facility are great friendly hard-working folks. However, it is the one percent that can often destroy a company reputation. read more

Enterprise Car Sales - Car Dealers Near Me - Stockton, California

On Monday Jan. 5th 2026, I went with my sister to Enterprise Car Sales in Stockton so she could purchase a car. I called twice before we went there and spoke to Tyler and asked him to hold the car we were interested in and even texted him when we were on the way there. I expected a level of professionalism from him but unfortunately, that wasn't the case. Tyler came across as very nonchalant and immature during the entire time we sat with him discussing the car and signing the documents. I'm also very upset because I expected the car to be ready to drive off the lot. We weren't given a full tank of gas, only $35 worth. Tyler left us at the gas station without even making sure everything was ok. The front driver side tire was severely low on air and there was no handbook in the glovebox. We had to drive the car to a gas station by our house and inflate all the tires correctly all while it was raining. None of this should've happened because Tyler knew in advance we were heading there and the car should've been ready to drive. I've purchased a car twice here in the past and never had this happen to me with any other Car Sales Rep. Tyler needs to learn how to take care of his customers needs before they leave the car lot. Overall, this was the worst experience I've ever had buying a car. read more

Enterprise Car Sales - Tire PSI leaving the car lot - Car Dealers Near Me - Stockton, California

Ray Jay was our guy, he was compassionate, informative, knew what he was doing, honest and got the deal done, buying from Enterprise is one of the easiest places to go through the process, the technology they use is so efficient. They got us hooked up with AAA insurance rep. New car, insurance, done deal in less then 2 hours. That includes the test drives we did. This is our 5th car we've bought from this location for our families. I just rented a 2024 Expedition XLT from Enterprise on Hunter St. I'm so tempted to purchase that car. You need a car go here. read more

Enterprise Car Sales - My Son Bought a new car. - Car Dealers Near Me - Stockton, California

I have nothing but great things to say about my recent experience at Enterprise Car Sales. I had the pleasure of working with Paulo to find the car that was the right fit for me and he absolutely delivered! I had an idea in my head of what I wanted and he gave me the opportunity to explore other options to find the right fit before making my commitment. I can't express this enough: he is amazing at his job. He went above and beyond today and I can't thank him enough. If I could give him a rating above 5 stars I absolutely would. Overall the process of purchasing a car through Enterprise was quick and painless. Definitely much better than spending all day at a car dealership! I would be more than happy to work with Paulo and Enterprise again. I will absolutely be recommending them to any family and friends in the future. Thank you Paulo, Richard, and Enterprise! You guys are awesome. read more

Enterprise Car Sales - Car Dealers Near Me - Stockton, California

I have nothing but the best to say about Stockton Enterprise Car Sales. They have such a nice group of team members. This was only my second time looking at cars and JP made it a great experience. He was so nice to me and my family as well as being so cool about having to stay late with me buying my car. He went above and beyond to make sure I got into the car that I wanted. I will forever recommend people to come to Stockton Enterprise Car Sales. Thank you JP for everything. read more

saw a van i liked online, made contact, filled up the financing to reduce the time needed and made an appointment a week ahead to see teh vehicle. The agent confirmed the appointment and the van's availability and i made the 30 minute drive over. Once i arrived it turns out the vehicle was in another state and they offered to show me a different one - classic bait and switch - at no point did they say the van wasn't in thier possession but made me believe everything would be ready. wasnt going to play that game and walked away. Buyer beware - shady practice read more

Once they get your money that's it any promises they made to repair problems with the car you just bought are out the window! They suck, be careful make them repair problems before you give them the money! read more

the salesman was so pushy it was offputting. called me multiple times texted me emailed me constantly telling me to just come in, when would I come in, what time would I be there, all without me ever saying I was coming in. When I said I had to do some research and schedule appointments with other lots and have my mechanic come with me he immedietely got defensive insisting that enterprise was the best and the cars are all certified in house and none of my procedures were necessary or valid. wouldn't even bother going in read more

I heard enterprise is really good to work with in regard to getting a car. I was in contact with Jonathan multiple times and at first Alberto was suppose to call me and give me a list of cars I was approved with a certain down payment , never called me. So I called a few days later and spoke with Jonathan and he reassured he would get with his manager and call me by end of day . Never called me to this day and it's been about 3 days. Very unprofessional because don't tell me you are gonna call me if you never do. Made me feel like my situation and me getting a car wasn't important enough for them. My expectations were much higher but I went to CarMax and got an approved for a car same day lol! read more

Trent is very professional, yet courteous and fun. He got my husband and I into a car we wanted and was available for a couple of other things afterward. I recommend this to anyone looking for a used car with a dealer warranty and still in great condition. read more

I had a very positive experience with Enterprise Car Sales in Stockton. Because the cars are no-haggle priced below blue book, I felt comfortable and not pressured at all to select a car. I already knew the make and model I wanted, and I had been in touch via email for a couple of months with Derrick Alvi, who is professional and kind. Derrick helped me find the right car at the right price with low mileage, so that when that make and model became available, I was able to buy it the same day. I am also really pleased that the cars here at Enterprise Car Sales are covered by warranties and checked by their mechanics to be sure they are in good shape. Grateful! read more

I've been in the market for an SUV for a minute. I was forwarded from my bank & also received 1% lower on interest in doing business with them. I have bought in the past with Enterprise Sales & they've once again met all my expectations. Thanks again Enterprise my hats off to you & your sales team read more

Enterprise Car Sales - Enterprise Sales Stockton, Ca - Car Dealers Near Me - Stockton, California

I had a nice rental experience but upon returning the rental, I had already Uber'd a driver to pick me up and when the lady at the drop off finished her check up with the vehicle she offered to give me a ride home from her team it it was within their distance which it was after I told her. She then proceeded to tell me to go inside and she was going to let them know to call for a ride home for me. So I canceled my Uber who was couple mins away and sat in the lobby. Literally over an hour past, I'm falling asleep and the same lady passes me but goes to other customers I finally just decided to order a stupid Uber again and pay its fees. Waste of my time here and lack of care and consideration once the rental is back. U guys suck. Never again. Changed the rate because the one at auto circle customer service is wayyyy better and more accommodating. Especially kahlin it was a smooth process. Felt very grateful and felt that everyone there is out to help their customers. Unlike the other location downtown. Definitely will be going by this location from now on. Thanks Kahlin:)) read more

*Disclaimer* Remember, the 2 places I hate buying stuff most is mobile phone stores and used car dealerships. I never thought I would write a 5 star review for a car sales place but I am about to do just that. A little background, I live in SoCal and mom lives in NorCal and was having major car issues and needed a new car ASAP. She is not the kind to want to go to 9 different lots and spend all day looking at cars. She likes certain colors and wants the car to be non-tech. (She likes it simple.) She had recently rented from Enterprise (the week before) and had been extremely happy with the service. They had mentioned to her that they also sold their cars used so we decided to give it a try. We checked online first (they have a full selection of their real life inventory on their website) and got an idea of how much cars cost and what to expect. We visited this lot afterwards...in all honesty its not in the most amazing part of Stockton, its right across the street from Cancun and the movie theater downtown. Within a couple minutes of being on the lot, our salesman Dewayne approached us and instead of doing the whole "used car" salesman thing he just introduced himself and explained how things worked. No haggle pricing, the price of the used car was right in the window where you can see and they had tons of inventory at other places that we could also choose from. Dewayne was one of the more competent and knowledgeable car salesmen I have ever had the pleasure of working with. He seemed like a really genuine guy...no high pressure and he was awesome with mom. He was very patient with her and took the time to address all of her needs and wants in a car. He even took the time with every car we looked at to make sure that mom would be able to get her walker in and out of the trunk by herself with ease. Bill (I think that was his name) in the finance department was excellent as well...he went out of his way and spent the better part of an hour trying to get the exact financing we wanted for mom's specific situation. From the time we chose the car and figured out the financing I think it might have taken 45 minutes to get everything together and sign the papers. A process that I thought was going to take days ended up taking a few hours total from start to finish. I was completely impressed with my whole experience at Enterprise Car Sales and I would not hesitate to recommend them to someone in the Stockton area looking to buy a used car. :0) read more

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In 2018 Enterprise sales in Stockton unnecessary ran my credit 12 times when I purchased a suv from them. My credit score was 713 before the purchase and 605 after. I returned the suv bought as I noticed the inquiries and the car had in my opinion poss electrical issues. It wasn't with the 7 hassle free return policy. I was hard pressured to keep the car. I did return the suv. I went to a neighboring dealership where the financial officer Only needed to run my credit 2 times to get a loan approval! Enterprise rental and enterprise sales were both a nightmare experience. Please see my other review re Enterprise rental keeping my credit card on file. And charging unexplained fees in 2018 and trying Again over A Year later now 12/19! read more

I Stopped by Enterprise Car Sales looking for a vehicle to purchased several months ago at your Hammer Lane location. I spent 20 minutes in the parking lot waiting for someone to assist me. Unfortunately, no one came to provide assistance. I proceeded into the facility, waiting for 10 minutes without anyone acknowledge me. Due to the lack of customer service, I decide to go next door to Hyundai to see what they have to offer. The staff at Hyundai were exceptional and provided excellent customer service with a personal touch. I did purchase a brand new vehicle from Stockton Hyundai. read more

In July of 2019 I purchased a car from these people a Hyundai Tucson 2018. today February 10th 2021 A YEAR N A HALF LATER I got engine failure. Never in my life had this happened to me with cars . Tried to get my car fixed through warranty and now I'm CARLESS AND might have to pay out of pocket because I didn't keep my oil change receipts (who dose that) this car didn't mess up because of me they had to sell it to me like that already. When we first got the car they ran my credit multiple times any other car lot they only run it once .. don't go to these people I'd rather go to a regular car lot n have less problems. read more

Arjay was THE most helpful,nicest salesman I have EVER dealt with..he didn't pressure me or feed me a bunch of BS & I was approved within minutes (which I didn't think I would be) & driving away within 2 hours. The entire process was exceptional & I would recommend this dealership to anyone. THANK YOU ARJAY!!!!! read more

Once again I'm very pleased with the service here at enterprise,unfortunately my car is back in the shop.. and I called my favorites down at enterprise Stockton auto mall... they are best when it comes to rentals and sales I bought my Jeep from the sales side about a year ago, and now I'm back for another rental today.. Alex helped me today and she was so nice and pleasant.. I've gotten help by several agents and All were very nice.. and you to mike thanks for your help on my first day renting My favorite place to rent a car #1 Thanks enterprise!!! read more

On Sunday I accompanied a friend to Enterprise car rental, to return her car rental. As I sat in the waiting area. I observed three young employees carrying out their responsibilities in a most professional and energetic way. Their eagerness to be of service was exceptional and noteworthy. The spirit of that place, on that Sunday, was beyond compare. Tnumbs up to an outstanding customer service team. If ever I need to rent a car, I now know where to go to do so. read more

I definitely want to give Enterprise Car Sales a shoutout for providing exceptional service. A few months ago I mentioned to Marlon about buying a car in the near future. We met during a partnership meeting at a credit union I work for. Marlon gave a meeting explaining and clarifying a lot of details about Enterprise Car Sales, their product, the process, and even some operational facts too. This initially started my interest to begin my search at Enterprise. I want to thank Marlon for his genuine follow up and putting his focus on me and my needs. There was no pressure to buy, he was extremely patient. He took time to ask me questions about what mattered to me and what was going to be a good fit for my situation. He followed up every question with lots of knowledge on each vehicle which was great since a car is a huge purchase. The process was easy, thank you Eric for your help on the financing and DMV. You and Marlon stood late to accommodate my crazy schedule and I appreciate that. Keep up the good work guys! Your genuine service is much appreciated and I'll definitely be back and will think of you every time someone mentions they want to buy a car!!!! 10 stars! read more

Enterprise Car Sales - Car Dealers Near Me - Stockton, California

This past week I bought my first car with the help of Ryan from the Stockton location. Ryan is a representative that has worked with members from my own credit union; every member has had had nothing but positive feedback about him. I do not have any experience in auto shopping nor do I have the best credit. My goal was to trade in my vehicle and purchase my first car with out a co-signer, I had specific requirements on size and payment. Ryan was incredibly receptive to my needs, he went around my work schedule to assist me find a car that was best for me. I have worked in customer service for over 10 years, every interaction with Ryan and the team in Stockton was incredible. I was very impressed with the service level and would 10/10 recommend to anyone in the market for a used vehicle. read more

I worked with Trent when I was there in Stockton today. He is a great sales rep, super informative and asked me a lot of good questions to help me narrow down the vehicles I was looking at (because I literally walked in with absolutely no idea what I wanted). He wasn't pushy at all. I was looking at one car, and he was willing to drop everything and drive to LA to get it for me this afternoon - which is just amazing customer service. Unfortunately, the car I ended up wanting they did not have at any enterprise location, so I purchased somewhere else - but he was a great representative for Enterprise, and I would recommend him to anyone looking for a vehicle. read more

FALSE ADVERTISEMENT!!! This company posted a vehicle with the incorrect price and was completely unwilling to abide by their mistake. BAD BUSINESS!!!!! It is very unprofessional on their part to post vehicles and not be reputable in their "NO HAGGLE PRICE" DONT DO BUSINESS with this location! read more

Enterprise Car Sales - Car Dealers Near Me - Stockton, California

Great experience! This is my second time purchasing a vehicle from here. Quick and painless car buying experience. If you asked them to leave you alone while you look on the lot and tell them you will find them when your ready to talk, they will leave you alone. (They gave me a card when I asked them to not big me) They help me finance my new ride for an excellent affordable price. Love both my rides! Can't find a better price with great low mileage on the vehicle. Thank you Richard for all your help. Love the new ride. I recommend buying any used car for here. If they don't have it on the lot right there and now for the car you are looking for they will find one, bring in down and have it ready for you to look at, drive and buy. read more

Words Cannot express how happy I am with my new car!!! Spencer Britton was not only helpful but also trustworthy! that is one trait I have yet to see in any car salesman, He took his time to help me choose the best car for my budget and even warned against making bad decisions for my credit. I will never buy a car from another dealership or salesmen again!!! Spencer you are my salesman for life!!! Please give this guy a bonus he ROCKS!!! He even got my mom in a new car the next day!!! Enterprise Spencer is an asset to your company he loves what he does and it shows in his customer service!!!! 5 stars all they way!!!! read more

Spencer and Bill were AMAZING!! And I do mean truly amazing. I have NEVER been treated with such respect buying a car in my life. They honestly wanted to see us in a car that we so desperately needed. Not, even for a second, did we get the just wanted to "make a sale" type attitude. Bill got us a payment WELL below our budget max instead of the typical "well, if you can go just a little higher...." I will tell anyone who needs a car and has their budget set to go see these guys. Thank you both for my new, dream car!! read more

This team in Enterprise were very professional, courteous, great follow up with phone calls as they were able to deliver the car of our choice. I would encourage any car buyer to give the team of Ryan, Richard, and Bill a try. They will not disappoint. read more

Enterprise Car Sales - Our 2016 Toyota Avalon - Car Dealers Near Me - Stockton, California

Bought from Casey at enterprise in June, 2015. One of the better experiences I have had buying a car. The car was good, the price was good (not great, but good). Still tried to sell the warranty, etc. Overall, a great experience and Casey has provided great customer service after the sale, as has everyone at the Enterprise office. I feel the overall experience was fantastic and would buy from them again. read more

Melina helped us insanely. Super patient and understanding. So nice and kind. Really takes her job seriously and knows the ins and outs. If you come here, come see Melina. read more

Went here to get a new car for the wife. Came with the intention of looking at a Toyota SUV. Richard walked out and contacted us. After taking us for a test ride, we were going to settle for one of the SUVs we drove. Richard then suggested some other SUVs. We test drove a Nissan, which was cheaper, and decided on the Nissan. Richard was very professional and not pushy. Financing took the longest but was not pushy either. This was my first time using Enterprise and I would definitely use them again. read more

You have to be very careful with the finance mangers at this location. They will approve you before they hear back from the banks. When I got my car they had just fired the branch manager and replaced them with a new one. The prices are good and competitive but the warranty on the cars, with used cars especially, you are on your own. I had a real bad experience here, I will most likely never return or recommend any one of my friends here. I had my car for not even 7 months and already have to take it in for repairs. I have decided to seek legal action. read more

My car was in an accident and once it was deemed totaled I was recommended to look at Enterprise Car Sales for a used car replacement. It started off friendly with inquiries to me. Hondas are not plentiful on their sales list and when I found one in "Certification" in Fresno and I was told I had to drive to Stockton (I live in Modesto) to "reserve" the car because it had no reserve. While I understand they cannot transfer cars without some sort of commitment they required me to go to Stockton just to shake hands for the "reserve". Once the car was transferred I could drive back to Stockton to test drive it and hopefully buy it. After no promised calls to me, I finally called them 2 days in a row to find out that this car was purchased by an "employee for a nephew". I was very upset that I wasted my time and gas. Even today, that vehicle is still advertised on their site as a car you can buy. No credit issues because I was a cash buyer! Be wary of any "reserve" tactics as you might be wasting your time. I have now purchased a higher model Civic, less expensive and more features from a friendly and reliable dealership. read more

Hi, I wanted to update and append my review of Enterprise Car Sales on Hunter Street in Stockton. My 2014 Chevy Cruze is still running great like the day I bought it a year ago! With only regular maintenance.. A couple of oil changes at sandborn chevy in lodi, and some air in the tires. No other issues at all. I am so thankful to Spenser, Bill, and Amanda, and props to Karen and everyone at Enterprise in Stockton. I was in desperate need of a car and they sold me an epic, reliable one right then the day that i needed it. They were honest and kind and they are legit. If you are looking for a new ride, go to them first. They will be straight up with you and take care of you! - Dan in Stockton, CA read more

If u like to waste time and gas definitely go here after 6 times going back and forth with enterprise for nothing went to Honda and left with my Car in a few hours just save time and gas and roll down the st read more

After my car was totaled in a car accident, I was overwhelmed with the prospect of having to search for a reliable used car. It had only been 3 weeks since I moved to the area and I had no idea where to begin looking. My AAA insurance referred me to Enterprise as a reliable way to find a well maintained used car with a no haggle price set at less than Blue Book. I was contacted by Arjay Petarte who explained the process and would help me with all the details. He truly was interested in helping me find something in my budget and a car that I would be comfortable driving. Not only did he accomplish all that, but he made the process stress free! He took vcare of all the paperwork and, because the car wouldn't be ready until the next day, he drove it to my house and picked up my Enterprise rental car and returned it for me! Arjay made my car purchase so easy. Thank you Enterprise Car Sales of Stockton! And, special thanks to Arjay Petarte for making this a very positive experience. I love my car, too! read more

I just want to say from a person that has PTSD and high anxieties. Marlon was fantastic he went from Stockton to Modesto to pick me up to help me find my car. Marlon helped me with my credit application on the phone prior to going there so he knew I would qualify for the vehicle I wanted and not just settle for. Marlon treated me like a person not a commission, which I really appreciated.. Even when everything was done and I was able to drive off the lot with my new car.. Marlon took one step further and went out of his way to make sure I could get on the freeway back to Modesto with a full tank to boot... thank you Marlon for helping me thru a very stressful ordeal.. read more

Mean people here. I accidentally park on their lot as I was going to the car rental place next to them. Same company, an employee jumped out to tell me I couldn't park there. There were plenty of empty spaces. What were they gonna do with them? It was early in the morning and nobody was out buying cars yet. Get a grip ! Chill! I will never buy a car from you if this is how you treat people! read more

I would like to thank the Stockton Enterprise Car Sales team and especially MARLON JOHNSON for making my car buying experience a smooth transaction and a great deal on a 2014 Sonata. Marlon went far and beyond in customer service and his knowledge in explaining of the fine print detail was professional and prompt. I have highly recommend Mr. Johnson to all friends and family interested in a great car sale experience. Well done Team we are very pleased!! read more

All of our vehicles for the past 20 years, came from Enterprise Car sales! Why? Because GREAT customer service, no haggling, no pressure, and my last car lasted 20 years!!!! I hated to let her go, I wanted to get 250,000 miles on her, ( Pathfinder), but I needed to be sure I had reliability! We worked with Randy, Richard, & Chris! We have purchased our 15 passenger ride share van there also, last few years. It makes all the difference in the world, coming here to get your ride! Go see them, tell them Michele sent you!!!! read more