From booking the appointment to checking out, the entire process was effortless! I booked the first appointment of the day for my car service, and Michael came right out to help me. He let me know it would take about an hour or so, so I decided to stay and hang out while my car was being serviced. It was not very busy, so it really did only take about an hour. Everyone was friendly, helpful, and made the experience so easy. This was my first experience with Stockton Honda's service department, and I couldn't have asked for a better one! I'll definitely be back for future service. Highly recommend! read more

Although we didn't end up purchasing our HR-V Sport from Rey, I would still highly recommend him without hesitation. From the start, he was professional, patient, and genuinely focused on helping us find the right vehicle rather than just making a sale. He stayed responsive, answered all our questions clearly, and treated us with respect throughout the entire process. Even when we chose to go in a different direction, he remained courteous and understanding, which says a lot about his character and the level of customer service he provides. If you're looking for someone who is honest, helpful, and truly committed to a great customer experience, Rey is absolutely worth working with. read more

I have been a customer of Stockton Honda since 2005, I was in last week for a trade in and I keep coming back to Stockton Honda first because Honda's are excellent cars. Also I keep returning because of the excellent customer service. A big thank you to Brandon in the sales department and also a big thank you to Rafael in the finance department for a great customer service experience. They made navigating this process seamless. read more

We had a great experience working with Gordon to purchase our new Ridgeline! He took the time to answer all of our questions, treated us with respect, and made sure we got the best price. The whole process was fast, easy, and with no hidden surprises. We were also impressed with Albert in finance--straightforward and no pressure. read more

Stockton Honda - Car Dealers Near Me - Stockton, California

I called this location on August 31, 2026, and spoke with someone in the Parts Department regarding a specific part. During the conversation, I asked about the return policy and the department's hours of operation. The response I received was very disappointing. I was told, "Check the website. What does it matter who you're talking to? Oh well." I understand that employees may have busy days, but I do not believe this is an appropriate way to speak to a customer who is simply asking legitimate questions before making a purchase. The tone came across as dismissive and as though my questions were an inconvenience. The employee I spoke with identified himself as Jason. Based on the interaction, I was left with the impression that he had little interest in assisting me or addressing my questions. I am sharing this feedback because customer service matters, and I would hope this is not the level of service your company expects customers to receive. read more

Sales team is nice enough. The problem is with finance. I negotiated what I thought was a lower price only to be charged the difference ($450) in an optional add on for Starguard tracking device/service. During the final sales signing process it was explained that it comes with the vehicle and we were given no explanation as to what it was. Just sign here. So, I'm here thinking I maneuvered a lower price and then they throw the service on the financing back end because I wasn't financing the vehicle or taking their extended warranties. Typical shady car dealer tactics. Won't be back in the future. read more

Today, I came in with a flat tire thinking I had tire coverage, only to find out there was a bit of a "red flag on the play!" Thankfully, my service advisor, Jerry Cash, was incredibly helpful, understanding, and professional throughout the entire situation. Even after spending about two hours there, I still drove away happy and satisfied with the service I received. If you're coming here for service, I highly recommend asking for Jerry Cash. He truly went above and beyond to help me out--and yes, Jerry Cash saved me cash! These days, every penny saved is truly a blessing. Thank you, Jerry, for turning what could have been a frustrating experience into a positive one! read more

Recently purchased a 2026 Honda accord hybrid sport L and the whole purchase transaction at Stockton Honda was amazing!! I arrived flustered from previous dealerships that I had gone to in the past days and then here comes ROBERTO to the rescue!! By far the BEST car shopping experience ever!!!! He was attentive to what type of vehicle I was looking for and was patient , easy going and to the point. He was welcoming and made the whole shopping experience feel so easy and effortless. Honorable mention also to Jose in financing who was quick and efficient and friendly. No hassles at all! Everything was great from start to finish. read more

Stockton Honda - Car Dealers Near Me - Stockton, California

I'm actually thankful this dealership didn't help us trade in our '23 Honda Ridgeline. After being told they wouldn't be able to lease us another car, we headed over to Lodi Honda instead--and I highly recommend everyone do the same. This is now our 4th car with the Lodi team, and they have never let us down. We only stopped by the Stockton location to try and save ourselves the drive. Lodi Honda is far more professional and they actually put in the effort to work with their customers. We ended up leasing a '26 Honda Accord Hybrid. Sorry to say, Stockton Honda but you definitely lost out on a sale this weekend! read more

Stockton Honda - Car Dealers Near Me - Stockton, California

I'm met this exceptionally, well mannered young man named Justin. I didn't know he worked for Stockton Honda or even a salesman. Interested in the car he was in , I got his attention and started asking question. I love me a HONDA! I'll keep this short. I'll be checking in with Justin about that Accord if it still around next month or something else. Thanks Justin for being a Honda man. read more

Stockton Honda - Car Dealers Near Me - Stockton, California

2 years ago I got my car and was convinced to purchase an extended warranty that I have grown to regret. I called and was told to come by and they will be ready to have me in and out within 20 minutes. After 30minutes of waiting and being told I'd be next I started to time how long this would be. I am currently at over an hour past and having watched multiple customers (looking to buy) being picked before me. This is my second vehicle with Stockton Honda and not my first issue with them. I'm not reviewing poorly due to the bad deal I took 2 years ago, I am leaving this review due to the lack of transparency and zero respect for your time when it comes to anything BUT buying a car. There is a reason why their sales performance is high and it is because it seems that all they wish to do is sell you a car. When it comes to maintenance or any sort of customer service (or lack their of) I'd forget about it. As a small business owner I get being busy but this is simply not the case. I am currently looking at the gentleman I was told would assist me walk around and make jokes with his co worker. This is quite unfortunate as this is my second vehicle and I've referred a handful of friends and family here. Quite disappointing. As of now I don not look to do business with Stockton Honda any further Update: it has now been : an hour 50 minutes and Richard the finance manager brought me back for a paperwork process that indeed was 10-15minutes. Richard stated they were swamped when there were 4 people in the office and one customer in the building. To clarify, 10minutes for paperwork took under two hours and 4 people were served ahead of me. I will call tomorrow to speak to someone about my service and update this review afterwards. read more

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This was my second time visiting Carol Luna at Honda, a seasoned sales associate known for her extensive knowledge of the latest Honda models and commitment to customer satisfaction. He made the entire process smooth and hassle-free, guiding us through each step with professionalism and courtesy, and providing exceptional service from start to finish. The finance manager, Ryan Nepomuceno, was very kind and personable, explaining financing options thoroughly and making us feel comfortable and well cared for throughout the financial planning process. I will be back in 2028 for a car for my son. read more

Stockton Honda - 2025 honda - Car Dealers Near Me - Stockton, California

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On Christmas Eve, I had an excellent experience working with Ray at the Honda dealership. From the moment I arrived, he was patient, professional, and genuinely focused on making sure I felt comfortable and informed--not rushed or pressured. He took the time to answer all of my questions thoroughly and never made me feel like any question was too small. Ray took me on two very detailed test drives, walking me through features, performance, and differences between models. I highly recommend asking for Ray(Reynaldo), He's a great representative of Honda. read more

We want to give a BIG shout-out to Bradley Phal, an internet Sales Representative at Stockton Honda! We recently purchased a 2026 Honda Civic Hybrid Sport, and Bradley made the entire experience smooth and enjoyable. He is professional, knowledgeable, kind, and an excellent listener. He took the time to answer all of our questions and addressed every concern without ever making us feel rushed. He gave us a thorough walk-through and offered to help us set up and personalize the vehicle to our liking. His attention to detail and genuine commitment to customer satisfaction truly stood out. We always choose Stockton Honda whenever we're in the market for a Honda. In fact, we've purchased 2 Hondas from this dealership over the past 8 years, and that says a lot about the outstanding customer service we've consistently received. Bradley is truly an exceptional sales representative, and we highly recommend him to anyone looking for a stress-free and enjoyable car-buying experience! Thank you, Bradley! read more

I bought a 2025 Honda Accord Hybrid with Justin Raul. He was super knowledgeable, helpful and worked with me for a reasonable price. If you don't come here you're missing out. read more

Called 3 times on 3 separate days to make an appointment for service. And each time the woman who answers says the same exact thing. "They are with a customer at the front desk and are gonna call you RIGHT AWAY after" i even confirmed the second and third call asking if i would get a call by today and she says "Yes they are going to call you right back", never on any of those three times did i get any call or sort of follow up. And my A/C is out i the 95° summer right now. I'll called Lodi Honda and got an immediate appointment. read more

I called Stockton Honda on 7/15/2026 and I asked them about time that it will take to fix the recall. The person who picked up the phone told me that if I have appointment, it is probably half an hour to one hour or maybe slightly more, but without appointment, it could be several hours wait. I got 1-30pm appointment for the next day. My service adviser was Lorenzo Meza. I drove the car at 1-30 and waited until hour and a half. At 3 PM, I came to ask Lorenzo if he has any update on my car. Without asking me which car I was talking about and without looking at the computer, he said oh we are very busy, it could take until 5pm. I called Uber at 3 and came home. In less than 10 min, I got message that the car was done. If Lorenzo (who had no other customer at 3 Pm) would have checked my car, I would have not spent $40 on Uber back and forth and could have waited another 30 min to 1 hour easily. When I got the keys and I told him that if you would have done a little better job, I would have saved the money and the headache by going home and coming back, he became aggressive, and interrupted me when I was giving him my comment or concern. There are 2 people sitting on the front desk as you enter, one is Lorenzo, and another is Alonzo. They are so different, completely different. Alonzo is so sweet, so customer friendly and so helpful and has natural humble demeanor , while Lorenzo has sullen face with tired looking and uninterested and therefore un-professional. I would request Stockton Honda Service Department manager, Mark, to give Lorenzo some training and coaching on how to treat customers, and may be send him on few days' vacation to relive his stress if he is working too many hours every day. Otherwise, he will be treating customers like trash the way he treated me. read more

Brought my car in for service. s/o to Chrystal who helped me and Richard who advised me with questions about when to do a major tune up on my car. It was my bday & I got a discount. What a great gift! Every time I've come here, the service has been great. If u make an appt and it's basic service, the wait is bearable. They're quick & efficient with labor while u wait. I appreciate that! read more

VEHICLE STOLEN. My mother dropped off her 2019 Honda Accord at Stockton Honda on October 3rd, 2025, for service. While the vehicle was under their care, it was stolen directly from their lot, an absolutely unacceptable and shocking situation for any customer. To make matters worse, no one from the dealership has reached out to her to apologize or provide a formal explanation. We have tried repeatedly to get in touch with the general manager and service manager, but there is no direct contact information listed on their website, and all we receive in return are automated "thank you for your internet inquiry" emails. The vehicle was later found abandoned in San Jose, but we still have not been allowed to inspect it or receive any details about its condition. As of now, Stockton Honda has failed to respond in any meaningful way. This entire experience has been stressful, disappointing, and unprofessional. I strongly urge anyone considering doing business here to think twice, especially if this is how they handle customer property and communication, it speaks volumes about their accountability and care. read more

Michael Keller kicks ass in customer service ,hands down best customer service I've got here at Honda, he's fast sweet with a awesome attitude loved his service read more

Second time coming here for service. Definitely my last. However much time the service department says, add at least another hour to hour and a half read more

I had a great experience working with Justin. He made the whole process simple and stress-free. I never felt rushed or pressured like you usually do at dealerships. He didn't try to push me into something I didn't want and actually took the time to listen. Even though my credit wasn't the greatest, Justin worked hard and truly made the impossible possible for me. There was a long wait during the process, and he even bought me lunch, which really showed he cared about his customers and their time. If you're looking for someone honest, patient, and willing to go the extra mile, ask for Justin. I highly recommend him! read more

Honda service people was not nice. They was 100% stuck up and did not smile at all, and not friendly at all. The one lady at the cashier was his nicest person in the building. The guy said my car is ready the lady who had to get my keys was kind of mean. What I gotta say is Bill Pierce Honda in Reno Nevada is fantastic. They smile they talk to you all of that. I do not know if I can go back to Honda of stockton. The lady called me form stockton Honda said how is your car running? I said it's running great but your customer service is a 2 or 3. She said ok i will let the manager know. She should've said hopefully you come back and have a better experience. She was not a friendly person either I think that strike three for me with Honda of stockton. read more

Communicated via text & phone. Drove over and hour, test drove the car I wanted and liked it. Was then told "sorry we made a mistake the rates we gave you are not available till a later date." Wouldn't honor the rate or hold the car for me even when I offered a deposit. Felt like a bait and switch. Went to a other dealership, got a bran new pilot and good interest rate. read more

What a very stressful situation made easy. I had the best experience with Steven and Gustavo and albert definitely would recommend people buying cars here they make you feel like people and like you're wants are heard. I have to purchase another car soon and I'll definitely be going back. Came in at 8 o'clock and was out by 11:30. Talk about great service and now I get to have a great car. Thank you Stockton Honda read more

These people i feel are taking advantage of my son. My son is 21, attending Sac. State, a full time chef and bought a 2018 Honda Civic which is his 5th Honda. His starter died last Sunday, called me and diagnosed the issue. Told him we could purchase a starter at an parts store or Amazon and overnight. But since I was under the weather, he decided to sent it to Stockton Honda, (The experts), they either have or could get the part quickly. Monday they informed him the part would not be there until Thursday, they offered him a loaner, providing he showed his proof of insurance, DL and a CC. When he showed up they denied him because of age. Don't know if true or something else. But I belive thus to be discrimination, he could buy the vehicles with no cosigner, gotten 2 rentals from hertz and enterprise, but Stockton Honda refused and I reached out to Lodi Honda and they did not part they would get it over night. Stockton Honda refused my diagnosis and stated we require a $250 diagnosis fee to come to the same conclusion.considering Lodi Honda and Stockton Honda are both owned by the Zamora group, 1 dealer would overnight the other had customer wait 4 days my advuse; Stay away from Stockton Honda buy or repair it elsewhere. read more

I bought my Honda pilot here a few years back and had a great experience. Since I live in Lodi I would take it in to get serviced in Lodi. About a year after I bought my car the screen began to glitch and I told the service person. They could t find the issue but reset the system. Welll it continued to glitch and I brought it up several times at my appointments and even brought it in a few times just for them to look at it. I was so fed up this last time so I brought it back to Stockton Honda. The same day I brought it in the service person called me and told me they would replace the part. A week later I was able to get the screen replaced and did my service there. Mike helped me throughout the process and went over the services I needed. Don't get me wrong it was a pricey appointment but at least they broke down everything my car needed at the appointment. The other place barely went over ANYTHING. thanks Mike for the help! read more

Happened to work with Justin from the Online Service department while I was at home and completed the online credit application to speed up the car buying process. I advised Justin of what I was looking for. Once I arrived I was able to meet Justin and another employee that was exceptional also named Justin aka JT. They had exactly what I was looking for waiting for me to test drive. I loved the car right away so we went back into the dealership and Justin and JT went over my options, I agreed so they made it happen. I was out of there so fast with my brand new car. I have never had such an amazing experience buying a car that now I don't think the whole car buying process is so long and scary. read more

Stockton Honda - Car Dealers Near Me - Stockton, California

I purchased a 2024 Honda Accord Sport L last night and the service was absolutely phenomenal. I worked with Kristofer Wallace who I got into contact with via an internet inquiry. Throughout the entire process he stayed in contact with me and got me accurate information. Upon arrival he already had my vehicle pulled up and ready for me. Richard Corpus helped me in finance and was very quick, efficient, and honest. He presented me with all my options and explained everything for me. I can't recommend the team at Stockton Honda enough for your next purchase. read more

Highly recommend working with them! Especially the internet sales team--Cristian being the primary one I was in contact with, and Albert, the finance manager. They were able to everything out online / via text, and they delivered the vehicle to my door. Made the process super easy and to the point. read more

Overall experience was great! - Sales service was great. The representative Dominic in particular was very friendly and courteous. He has good knowledge about the cars and was able to suggest according to our requirements. - Experience with Finance department especially Steven was great. He was able to get to our desired price range. - After sales service was also above par. Dominic shared the video tutorials about the car and followed up on any question we might had. I recommend this dealership. read more

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No way I would buy a car there. First I arrived and they were unfriendly. There were salesmen around doing nothing ignoring me, then I asked a nice she worked there, she was very nice and directed one of the "sales jokers" to help me. When i went to see the cars a civic with manual transmission, they told me that they don't know if they cab let me test drive it. , they had to run a credit report first. Then I went back to the dealership and another of the sales jokers told me that I had to buy the car, before I test drive it, because a civic with a manual transmission, the si, was a sports car. I left, why would I stick around a place like that. Wonder if they treat people everyone the same way... read more

We visited the new establishment today. This was my first time her since I am from out of town but my son has been here a few times. Nice place with plenty of large screen TV's all over the place. Good selection of beers although they need to fix the issue with the Busch Light Tap. Although we only had the alligator bites (nice portion by the way) they were moist and meaty and served with a nice sauce on the side. All the food I saw come out and served looked well made. The person sitting next to us was pleased with his fish tacos and chips. Overall good place, good drinks and nice staff! read more

Brought my 2018 Honda SI in for clutch replacement the splash guard came off shortly afterwards was told bolt sheered off I drive car and have never hit anything and said as a matter of fact was told by service manager Mark that they would replace parts and labor at no charge but when I brought car back to be fixed was told only a certain mechanic had tools to work on car so I had to bring car back a second time then was told I would have to pay for at least on hour of labor at $250.00 an hour. So basically was lied to. Very unprofessional. I've spent a ton of money with the service department at Stockton Honda but after they fix car I will pay the $250.00 plus. Just don't believe what they say no integrity! read more

Purchased a new 2023 CRV Sport Touring a month ago and the experience was great. I got a true car quote and contacted them and got help from Brad. He was very responsive and let me know that I'd be first on the waiting list but car would take a month to be manufactured. No down payment needed to reserve. He Kept me updated along the way. Of course in the meantime I kept searching and out of the 2 dozen other dealerships I reached out to, Stockton honda had the best pricing. Comparable to all the other add ons other dealerships were offering you get more for your money from Stockton. Of course everyone told me they would bait and switch me when I came in to sign but they didn't and Brad reassured me. Overall I'd recommended Stockton Honda to anyone. Only downside was the trunk liner was not the hybrid one and I had to come back to swap it out. read more

Stockton Honda - Car Dealers Near Me - Stockton, California

Improve service and more care on the customers vehicles because this was caused by irresponsible staff workers read more

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Carlos Luna from the dealership's internet sales team got us a very solid deal on a 2025 CR-V Hybrid Sport-L. We worked out an out-the-door quote over text and my wife and I drove in on the weekend to buy the car in cash. We were in, test drove the car, and out in just a couple hours. No games, no nonsense, great experience. read more

had a terrible experience with my car service. My car has been in the service department since 10 a.m. I requested a shuttle service to take me home because I needed an oil change and had a system update error. Michael Keller informed me that, due to the short duration of my service, I couldn't receive the shuttle service right away. After waiting for 30 minutes, I was finally able to get a shuttle. I had to call several times, leaving both a text message and a voicemail. Eventually, I spoke with my service advisor, Michael Keller. He told me that I would have to wait another 40 minutes for my service to be completed. I inquired if he could arrange for the shuttle to pick me up, but he said he wasn't sure and would look into it. Now, it is after 5 p.m., and I am on my way back to the dealership. read more

Car buying is stressful, but these guys are fantastic. Text me on a Friday back and forth, then gave me a price for a 2023 Honda Odyssey Elite that no dealership can match. I know I have been shopping for some time, plus the first time negotiated a van through text. Even before heading out, call to make sure the van was set aside, and they promise it is and the price is the same as what they said in the text. So drove out from SF to Stockton to get a new van. Justin, Ryan, and Jennisyn made this purchase such a painless one. These guys honored the price for the van from what was said in the text, which is why it made it so easy to close this deal. That is really how business is done. If anyone is looking for a new Honda, go to them. Transparent and great to work with throughout the buying process. read more

Stockton Honda - Justin and Ryan took care of us on our purchase. Please reach out to them for your next Honda. - Car Dealers Near Me - Stockton, California

bad sale service overpriced, cars, people that don't know how to sell cars and salesman I don't know how to talk to people