This location can get BUSY--like "Black Friday at Best Buy" busy. If you want the exact car class…read moreyou reserved, be that person who shows up right when the clock strikes. Otherwise... well, you might end up test-driving destiny (a.k.a. whatever's left on the lot). They mentioned a few cars were out of service, but honestly, the fleet is solid--new, clean, and way better than some of the "mystery box" rentals I've seen elsewhere. Yes, I got downgraded at first (cue the tiny violin ), but they swapped me into the right ride as promised. Respect. Enterprise is still five stars in my book. Even compared to Turo, they just get it right. Now, about the branch manager--absolute legend. Sweet, spunky, and with the vibe of someone who could charm a grizzly bear into doing yoga. ‍ I swear Enterprise turned 100 pounds of gold into a human and put her in charge. Saw her flip frowns faster than a pancake on Sunday morning. The rest of the staff? Same energy: professional, respectful, but with enough personality that you actually enjoy the process. (Yes, I said "enjoy" and "car rental" in the same sentence. Shocking, I know.) Bottom line: Enterprise is my go-to. Less stress, more smiles, and hey--sometimes a free comedy show at the counter.

The representative did NOT asked to check the car for dents and scratches, did not tell us the gas…read morelevel on the vehicle and other actions that we are used to when renting a car. As soon as we drove out the minivan we noticed the following items: 1) The gas tank was nearly empty with the warning light on. The representative noted on the contract that the tank was 1/2 way full 2) The mileage that the car shows 58,271 is not the ODO reading that your representative noted on the contract. He stated that the minivan has 58,625 3) The dashboard of the car was filthy to say the list and the glove compartment full of liquid stains 4) The car has a strong dog smell, and the entire carpet and seats are full of hair 5) The car is missing the 3rd row seating 6) The exterior of the car is disgusting from bumper to bumper 7) Food crumbs (animal and human) on all the carpeting of the car and under the seats. 8) Cup holders full of liquid stains and food crumbs 9) Door panelling full of stains/could be dog drool 10) At the time the car was picked up it was raining and the windshield wipers were not cleaning at all 11) The renter's date of birth was incorrectly entered on the contract I am providing pictures as evidence that this is not at any degree an exaggeration. I also have videos to support everything I went through this morning at this location. But this was not only the only issue. When I asked to speak to a manager, the person I asked told me that he was the manager (Garriy Neyman) I explained to Garriy what my frustration was with the whole process I went through to rent a car to which he responded, "you were in a hurry". I explained that being in a hurry does not justify in any circumstance the poor quality of service and product of a company such as Enterprise. Garriy then said that I was screaming complaining and waked away. The least he could do in this situation is ease the bad experience by suggesting to clean the car for me or even offer another car. I then informed Garryi that I would be calling Enterprise's Cutstomer Service to complain to what he responded, "you do whatever you have to do". After calling your Customer Service desk at 855-266-9289 and opening a complain case, I was told that a regional manager would be calling me but at this point I am yet to receive a call. I called again to inquire about how to cancel the service and I was instructed to just leave the car there and return the keys and take a taxi (spent $27) since the whole experience became extremely hostile and was instructed to call the credit card company used for this rental and dispute the charges. But this experience and the service provided by this branch did not only ruin my plans and my wife's for today, but we had to book a new reservation and go with a different company to rent the car we needed for the week. This disgraceful customer service experience has me here typing this complain that I am intending to post on social media and other Web outlets such as Yelp, Google, Travelocity, etc... Garriy Neyman should NOT be representing your company to promote a successful business practice. He does not belong behind your counter as well as the representative that initiated this disgraceful experience and who I did not get the opportunity to obtain his name because he did not even provide it.

Renter beware...I've rented here before. This time my experience was terrible…read more 1. Car I reserved online was a standard 4-door to fit 5 people and luggage (or Chrysler 200). When I arrive to pick up car there were CRAP options. 2. I had to choose a VW Tiguen which was dirty. I cleaned it myself! 3. I returned to car Sunday after hours(best part of rental). I wanted to pay in cash which is not allowed UNTIL you drop off but they were closed. SO I came back Monday to pay cash. The mgr should have told me exact amount only is accepted. But he didn't. A) The staff made us wait (there were 3 people waiting)! I had to knock on their office door bc we were waiting more than 10 min. B) I paid in cash but they had no change. The sales associate had NO clue they require exact change if paying cash (ahhh hello, learn that in training??) So I ran around the area trying to find change because they had none in their safe (yah, right!) The only good thing about this location is being able to return after hours. Bottom line the staff here needs more training and they should have more car options especially for reservations made online to meet customer expectations!

go anywhere else so chaotic and unhelpful. online booking doesn't make it any easier.read more

I rented a new Corvette from Felix and I couldn't have been more satisfied. They dropped off the…read morecar and picked it up at precisely the time that was promised and the car was immaculate. I look forward to many more rentals from Felix and his company, and give them my highest recommendation!

We rented the 2020 BMW M8 from Always Best Rentals. Everything was great. Felix is very helpful,…read morepersonable, and kind. From first securing the rental to check in to check out, Felix remained in constant communication with us and answered any questions that we had. The other staff we interacted with was also very helpful and kind as well. I always say first impressions are everything. The first impression left by Felix and his team was great. I would definitely use Always Clean Rentals again.

Car salesman was not pushy at all. I would definitely use them again in the future for a new used…read morecar.

I had a pleasant experience checking out what enterprise had to offer. They have a wide variety of…read morenew model cars. The models I looked at were 2019 but had mileage of approximately 40k. I wanted something with lower mileage. You get their actual price , no haggling no additional surprise and their inventory is always changing. Well worth a visit if you are looking for a newer used vehicle.