Bad customer service they don't treat you right Lazy…read moreemployees ejay does not do pm right, leave oil filter loose Fidel work is garbage truck is alway coming back to get fix Arron diagnosing suck dosent know what he doing Devin alway on his phone fucking shit up uly and Jason the worst fueler ever they don't clean the trucks and wash them right

Honestly, don't even bother with other truck rental companies (Uhaul, Budget, etc.). Those…read morecompanies are straight up crooks. No agents at pickup locations, impossible to get live operators on the phone, surprise fees after return. The guys at Penske are f-ing AWESOME. They walked me through the entire process, which was a huge relief as it was my first driving across the state in a truck. Even hooked me up with a larger truck without the added cost. But where Penske really shines is their customer service. I originally booked a truck via Budget, but upon arriving at the pickup location, they didn't have any trucks. I desperately called Penske to see if they could do a same-day one-way rental. Not only did a live rep pick up the phone immediately, they even quoted me a price similar to Budget. AND I could pick up the truck within 10 minutes. That's something none of their competitors offer. Special thanks to R. Lira Martinez (found the name on the rental agreement) at this location for taking the time to slowly walk me thru the pickup and drop-off process. You rock.

We needed a truck for some pick up and deliveries and my wife was told that they did not have any…read more10' trucks so we got the 14' truck. While we were there waiting to sign up for the truck I hear them tell the person next to us that they only had 10' trucks left. My wife did the leg work to communicate with U-Haul so I don't know exactly what was said but I will say this, the price difference between what we paid and what is up on the wall price board [as well as online] are nowhere near the same. I will have to rent the truck next time to see just what the heck happened.

Scam fraud location Amanda has horrible service be sure to look all your paper work for storage…read moreunit location and do not setup autopay here too they charge you in advance for next month,

Big lot with a lot of services and options. Prices is the same wherever Budget you go. People are…read morefriendly, but sometimes the line can be long.

Excellent service .. Fast and quick!! Minus one star for…read morethe car's condition when I received it.. It was dirty and dusty.. But the car was legit, ( I love Toyota- yes it's totally a Filipino thing I know haha!!! ) a new nice model just dirty with an old food container inside upon receiving, as well as lots of dents and scratches on the outside of the car.

Store owner showed up 30 min after store opening and only after I called him to let him know I was…read moreat the location. He included mover insurance after I specifically declined and he charged my card twice after asking whether I completed the payment online. I will never go to this location again. Poor customer service and communication as well. 0/5

Terrible receptionist. Just hangs up on me with terrible attitude. do not rent here. Horrible…read moreservice, terrible customer service! I do not recommend you rent here, this really leaves a bad taste in my mouth. Do not rent here

Great quality rentals. The customer service is great and I have only good things to say. Every time…read moreI call and speak with Jesse he is really helpful, quick and goes above and beyond when I have to rent a truck. Bin coming here for years and will continue to come back.

Best rental company by far. Ruby at the front desk helped me out so much. I was in urgent need for…read morea rental and she came through. Found me the truck I needed and called me like she promised. When I arrived, both her and the technician were very helpful in showing me everything I needed to know about the rental truck. Absolutely no rush, even when I arrived towards closing time. My Business @ Victoria's Roses will definitely continue to use Ryder.

Used this company for a second time within the past five days and once again, service was…read moreOUTSTANDING!! Truck ran smooth, mission accomplished as far as moving to a new home and I am a satisfied customer

I would seriously give zero stars. Let me give a brief experience with this establishment.. first…read moreof all.. my rental was NOT available at the time scheduled. 7am reservations. Did not leave the facility until about noon. Mind you I am paying for a mover. Our first stop was to San Diego and then head out cross country to North Carolina. Wasted a whole day in traffic. Next day (Saturday) truck has issues. Took it to Penske in Arizona. 7am. Didn't get truck back until 2pm. Another day wasted. I have different statements from Penske, I was charged for things I never requested for and have just been back and fourth with issues. I would not recommend using this rental for important and time sensitive situations. I hope others had a better experience than I did.

Where to begin. Well, to start, this is my second time renting from this company. The women who…read morehelped me was pleasant and gave me a price asked me questions and went over everything very quickly with very little details provided. The vehicle had a check tire light which worries me since I was traveling far and made a weird engine noise. When I decided to call Uhaul they were little to no help. The man who came to check on the tires said there was nothing wrong but I lost an hr and 30min of my day waiting for a third party company who I assumed works with Uhaul just to tell me there was nothing wrong?! I was not pleased and will no longer rent from this company

I rented a pickup truck for 24 hours from this location. What a pleasant surprise! The process was…read moreefficient, thorough and the service received was courteous and very professional. The truck was in excellent condition and the whole experience was seamless. Will be back if I ever need another equipment rental.

Cargo Vans (Transit = larger cargo van) are amazing for moving. Cheaper than a U-Haul. Comfortable…read more Ask for Nicolas!! Think talking to staff on the on the phone is a better price than just blindly booking online. I listed prices at the moment below with what we fit and other tips we want to remember. What we fit in our transit van: Larger than normal 3seat sofa, larger than normal love seat, bar table, 8cubed shelving, queen mattress and queen box spring and bed frames with floating shelves, huge flat screen tv, a dresser, large mirror (as big as regular 3seat sofa size), 2 ottomans, art piece and large frames, and bunch of smaller or easier to manuever items. Damages to care about has to be bigger than quarter dent, and scratches longer than dollar bill? Gas needs to be at/more than point when received or get charged for gas. Over mileage will be charged per $x what current price is. Due to covid times, they no longer drop or pick you up (ignore the phone on hold spew). Insurance: If your insurance is full coverage, then that should usually cover your car. Double check in case with specific rental you got. Enterprise Cargo Vans 2020 ford transit-250 cargo dimensions. 2020 ram promaster 2500 dimensions. CARGO VAN price 3/4/22: (prices change daily) - $60/day cargo van, 200miles a day, return back. - $80/day cargo transit van, 200miles a day, return back. - One way trip cost additional $150, and $0.60 per mile over. - Customers can park their car overnight here (gated). Transit Van is a cheaper option to U-Haul moving. Rachet straps needed to secure items. = We paid $203ish for Friday 7am - Monday 7am, transit van was same price as regular cargo due to that day's deal? Or inventory? Changes every day. PRODUCT Price List to rent or buy, as of 3/4/22. - 12ft straps rent $35/day. - Dolly (Hand, appliance, furniture) rent $12-$25/day, $60-$100/week. Buy $240-$400. - Pad/Blankets rent $15/day $75/week. Buy $300, or $15 each. - Stretch film large rent $38/day. - Diesel Exhaust Fuel Jug, etc.. **Highly recommend buying your own set of thick strap shoulder dolly if moving large furniture with another person. We will be back!

Reserved a box truck with lift gate a few weeks in advance for a trade show for our company. The…read moreevent setup date is on Friday, a couple days from today. Guess what, they have the audacity to tell me last minute that my truck I reserved in advance is NOT AVAILABLE! Now, I have to scramble and look for another truck with a lift gate!!! I called them hoping they can assist me in finding one maybe from another branch or ANYTHING, but the dude on the phone didn't even care. They were like " Nope! Nothing we can do!" No empathy. Not even the slightest gesture that they want to help. Zero Professionalism. Zero Customer Service. Where is the negative 1 star when you need it. Thanks guys! You lost a loyal customer of 4 years.

The gas was full but not completely full upon return. Instead of simply charging for a couple…read moregallons like every other car rental facility, the manager would not accept the vehicle unless it was returned full. Rude, unprofessional, and very poor selection. I was not even given the vehicle I reserved. Stay away at all costs!

Reserved two weeks in advance, They called THE DAY OF to tell me they don't have the vehicle and…read morethen told me to locate one via the 800 number. Worst ever business.

Although I've only had to use them twice, thankfully.... both times they have been very helpful,…read moreprofessional, and I've gotten the service and moving trailer that worked best for me. No complaints. It does take a few minutes to fill out the paperwork, but they are trusting you with their equipment, so it makes sense. Prices are reasonable for trailer rentals. Mainly just wanted to give them a shout-out! Again, no complaints... easy peasy. CHEERS!!

We ordered a truck for 6:30 AM and when my husband called the day before to ensure it will be ready…read morewe were told, no not going to ready until 11:30 AM. Well, we were moving our stuff out of state so my husband had to secure another truck. Penske came through, I will NEVER use U-haul again. Penske has my business.