Unprofessional, disrespectful and untruthful. Procrastinates and waits until the last minute to…read moreprovide services and is never on time, sometimes does not show up for appointments and always has an excuse. Does not have a permanent or reliable maintenance team and seems to acquire men to do jobs who have questionable skills, appearance and attitude and have no identification or work orders to present when sent for repairs to tenants' apartments. Provides as little service as possible and asks tenants for additional rent funds to pay service providers such as maintenance personnel to clean up the property or tells tenants "it's not in the budget" when tenants ask for repairs or replacements to owner provided supplies or provisions. Does not hold up to the lease contract in providing heat and other essential services especially in not providing adequate ans sufficient heat and turning off the heat before June 1st which is a violation of the City of Chicago landlord/tenant ordinance which forbids landlord to shut off or not provide heat between September 15 to June 1st..

I decided to rent an apartment on the Southside of Chicago from this company and I had the most…read morehorrible experience. When I went to view the apartment I saw a dead roach and I was assured that the apartment would be fully fumigated before I moved in. I was uneasy but decided to trust them. So I paid the security deposit and the first month's rent. So I decided to go the day before I moved in, to clean the apartment. I saw a number of LIVING roaches in the bathroom and the kitchen. I was HORRIFIED! I decided to not get the apartment. I never spoke with the landlord, I always worked with 2 ladies in the office. One was nice but the other had an attitude after I decided not to move in due to the roaches.Thankfully, I got the first month's rent back but the landlord decided not to give me my security deposit back. I kept calling to try to talk to him about it but the lady who worked there got an attitude and told me that it is hard to find apartments in the city that have no roaches or rodents. If I would have known that I wouldn't have even looked with them. I will never rent an apartment from this company. BEWARE IF YOU DECIDE TO RENT WITH THEM. You can get a better apartment. I am very happy to say that I have a cheaper apartment, the same size, minus roaches and rodents.

These Griffins are the nicest people . They took a chance on me I will never forget their kindness…read more. If something was broke they came out in a timely manner always . Building's were keep clean on the outside by a company. I appreciated that . I would rent from them again.

Andre Bennett is extremely unprofessional. Never returns phone calls from realtor or lawyer. How…read moredoes he expect to conduct business? Don't do business with this company!

Great service and a friendly staff. Mr. Bennet and his team were informative and willing to help…read morefind me what I needed. I look forward to doing business with them in the future.

I can honestly say, that in all my years in real estate. I've NEVER met a real estate professional…read moreas unprofessional as Johanna Parra! NEVER!!!

Eric, the owner, made an appointment for us to come out for contract work he needed. I told him…read morewill be there in 1 hour. When we arrived in an hour, he had another contractor there. Not professional. It only would take a quick call to cancel. Would not return any calls.

I wouldn't wish this real estate company on my worse enemy. The lack of commitment to anyone of the…read moretenants is sad, inhumane and employees need serious customer service training. All I need is to break my lease. Why can't anyone to my concern? I'm trying to do right on my end. The conditions of the building are horrible, roach, mice infested. I need out asap or I will get the news involved!

Google Review left by me about your corporate office:…read more They charged my mother-in-law's checking account and she does not and never has lived in one of their properties. Fraudulent charge. My wife, who is also on the account, tried to reach them and had to leave a message. They have not called her back. I read on the BBB site that a common complaint about them is that they are unresponsive. CYM Living (Owner) 5 hours ago We take this matter seriously. Please call us at (312) 924-5745 to resolve this unauthorized charge immediately. We will investigate and address your concern promptly. My Response to the Owner: Ok. My wife got ahold of someone at the number you gave me. Here is the report I get from my wife on her phone call with your company: " I talked to 2 people. I was told that we need to take legal action. They're worthless. Couldn't hardly get a live person on the phone. "