I rented an apartment above Melissa's Dwellings office for three years and she is a fantastic…read morelandlord in every respect. She is also a very compassionate and fair minded individual. I had a neighbor in the building who had many challenges physically, mentally and financially and Melissa went above and beyond to help this person. The building was kept in excellent condition and any property issues were handled promptly. Melissa is a top notch pro and a wonderful person.

My review relates to the property management services, but if the broker services are similar, then…read moreI would avoid Dwellings all together. As the owner of an investment property in the city, I know the importance of a good property management company. Dwellings is not that company. We rented a property managed by them so we got to see how they operate from the lessee side, and...yikes. For example, the garage door of the property we leased was lifting slow. I know that when that happens, you stop using the garage. We called Melissa and she came out to look at it. A professional (which is who I would have called to come fix it) would have seen immediately that the torsion spring was broken and needed to be replaced. But not Melissa -- she proceeded to open and close the garage door repeatedly until the whole motor blew out. So instead of bringing in someone who knows what they are doing to make a relatively minor repair, she incurred hundreds of dollars in repair costs by blowing out the motor, requiring the entire system be replaced. If I were the owners I would have been pissed. Melissa also tried to increase our rent -- DURING THE TERM OF OUR LEASE. It was at that point we decided it was best that we move out. So we move out. Our lease provided for deductions from our security deposit solely for damages. Despite that fact, she withdrew money for light bulbs and move-in cleaning. A burned out light bulb is not "damage," and neither is the cost of cleaning. She took our money without regard to what the contract said. She also charged us for her botched door repair. So renters be wary, and make sure you do a walk through with her and a get written accounting after you move out and BEFORE she takes your money. I would never rent a property managed by Dwellings again and would definitely never hire them to manage the properties I own.

My wife and I have been customers of the Touchstone Group for almost 2 years. Everyone is very…read moreprofessional. All emergencies are addressed immediately. Very reasonable management fees. They have a complete crew that will fix and maintain your building. They also help very fast with finding quality long term tenats. Thank you guys for the hard wirk and quality service.

Michael FitzSimmons is wonderful. Very accommodating, professional, and helpful in our search for…read morean apartment. He asked the right questions and always went to bat for us with any properties we searched for. My fiance and I felt very comfortable and cared for working with Michael. Thank you!

Update on my prior rating. the pandemic proved tough for the whole industry and after some…read moredifficult conversations and discussion Jaclyn stepped up. overall she has dealt well with difficult tenant. she did place 4 overall for me and only 1 has been difficult (still pays, just late). she does well with maximizing rent. room for improvement could be organization and auto payment on x day from rent. Currently the program she has is difficult to use. I do believe she adds value and takes stress off of me. I would recommend.

Jaclyn really has helped me out on getting my place rented like in 2-1/2 weeks…read moreShe followed up on everything and has been in total contact with me on everything Totally recommended!

I originally called Joanne Bullen of the Ultimate Realty Group, LLC because of all her outstanding…read morereviews (average 4.9) on her web site - it is very unusual to find any professional with a 4.9 out of 5.0 rating. We'll my only comment is that Joanne deserves to be a 5.0+. My wife and I were fortunate enough to be represented by Joanne in the purchase of a condo residence for our daughter who will be attending U. of Chicago in the fall. Based on our experience we recommend her 100% without any reservations. Between my wife and me we have done at least 50 R.E. deals over the years and currently own 3 homes and one investment property. So, we have done business with LOTS of realtors. I myself was a realtor for about five years. So, again, lots of experience. We both think Joanne is as good as it gets - Reliable, knowledgeable, professional, intelligent, xlnt communicator AND, as a bonus, a pleasure to deal with personally. She pretty much makes herself available 24 / 7, a real rarity these days. Weather as a buyer like us or as a seller, do yourself a favor and give Joanne a call. And then be as loyal to her as you expect her to be to you. With her professional support you are sure to have a great real estate experience.

My inquiries about viewing a property for which Ultimate Realty was the seller's agent went…read moreunanswered by Joanne, who Mrs. Pinkham directed me to contact twice, after not hearing back from Joanne initially. I wouldn't trust them with my listing

Working with Arlette Quiñones these past few months have been nothing short of amazing. We were…read morefirst time home buyers in Chicago and we had no idea on where to even start. From the first outreach to tour our first condo, I was immediately impressed by the timeliness of the response from Sam Shaffer at Chicago Properties Firm. He immedtiately connected us with Artette and I feel so lucky to be able to work so closely with her thse past few months. I can't speak highly enough of her and the team at Chi Properties. Her professionalism, honesty, integrity and hard work were very much appreciated and respected. She is very detailed, honest, and just so great to work with. From the first home she viewed with us, to the last, she remember every single detail of things we liked & disliked and as I sent her listing after listing until we found the one, she advised on before even going to the listing if we would like it or not. 10/10 experience with her and the team! When we decide to buy our next home, I will absolutely be using her and the team again as they made this process as seamless as possible.

(We worked with David DuFault - please note I posted this review on his individual Yelp page, but…read morewanted to make sure he got credit on the Chicago Properties site too.) I cannot rate David highly enough. He was our real estate agent last year as first-time home buyers also expecting our first baby. David was careful to explain every step of the process, and balanced perfectly the delicate line between supporting our decisions and preferences while giving us honest feedback about certain properties. He was incredibly responsive, always in-contact, and always found an answer for us when we reached out with questions. We never felt pressured to make a decision. Even when, earlier this year, we had an issue with our new Jefferson Park condo and needed consulting on our contract, he responded right away and went above and beyond to help us resolve it. David is also just a great, sweet guy. :) We are so incredibly happy with our first home, and we will definitely be contacting David when it comes time for us to make our next move!!

Sonia and Koral Realty helped my family sell and buy 4 properties over the years. Over 30 years of…read moreexperience and excellent customer service and attention to details. If you want to get maximum $ when selling or pay minimum $ when buying this company got your back and interest!

We worked with Damir for about year. He was so attentive, and truly listened to our needs…read moreregarding space, budget, location etc. I have to stress how much he paid attention to our budget! When he was helping us out with the house search and with putting in offers it's like he was investing in a home for himself. Thank you, Damir and team for helping us find our home!

We worked with Fairmont Property Management as a contractor and had a great experience…read more Communication was clear, expectations were well organized, and everything was handled in a professional and efficient manner. They were easy to coordinate with, responsive when needed, and overall a reliable partner on the project. Looking forward to working together again in the future.

I lived in one of their units for two years, and for the most part...it was fine. They are the…read moretypical Chicago management company- they are super nice while searching and move in, then you kinda get ignored. They have properties that are pretty spread out, so while maintenance issues get addressed, it seems like the awesome maintenance guy (Patrick) is spread a little thin. My biggest issue was within the last year of me moving out. There were serious issues with the bathroom and tiles falling off, and with the extensive dampness in the last year, I believe the roof was leaking through the drywall in my apartment. The walls and roof started to bubble and crack. At the first sign, I let them know. They did nothing about it despite many notifications. When they decided to start showing the apartment 3 months before my move out, I warned them that the ceiling looks like it's about to fall in and the walls look awful. Some frat bro they apparently hired recently argued with me to the end of the earth that I had never told them about the damage and it wasn't that bad and I was just being difficult about them wanting to show my apartment 3 times per day. Lo and behold after the first showing, they cancelled all following showings and decided to remodel my unit after I moved out. So overall, things were mediocre while I lived there, and a nightmare for the last few months. They were uncommunicative upon move out, and apathetic at best in terms of the quality of apartments. FYI, they've got my old apartment listed with a remodeled kitchen and glued back on shower tiles. It was a one bedroom when I lived there, they slapped a door on the living room, labeled it as a 2 br, and added $550 to the rent price. I pity the fool that moves into that place.

My husband and I recently listed our 2 bedroom condo with Debra. We met with several agents prior…read moreto choosing her and got the best feeling from her. She had great opinions about what to do to stage our condo and how to market it. Ultimately, we were under contract exactly 1 week after listing for full price. Unheard of and so much better than anything we could have imagined. She also helped us find our dream house and was there for us every step of the way. The most impressive thing to us was that she pushed the seller for a super fast close so we didn't have to live in temporary housing between the sale of our condo and our purchase!! I would recommend Debra to anyone selling or buying!

Debra Dobbs and Alyssa Alger provided us with the best experience possible. We primarily worked…read morewith Alyssa who was a complete joy. She was professional, creative and hard working. She treated our condo like it was hers, and used everything in her power to help us sell our unit for the best price possible. We felt like we were in very capable hands . These women actually care about their clients. We couldn't be happier with this team and the experience they provided. I would highly recommend them for all your real estate needs in the Chicago area.