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Enterprise Rent-A-Car

2.5 (2 reviews)
Closed • 9:00 am - 2:00 pm
Updated 1 week ago

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2 years ago

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Trius Group

Trius Group

1.0(2 reviews)
0.4 km

Took a cab from my house on Montgomery Street up to the Home Depot (a 3km drive). Driver called it…read morein, a $6 fare. I then advised the driver I'd forgotten my debit card (within 2 minutes of leaving the house) and he called in that we'd have to swing back so I could pay. When we were almost at our destination the driver radioed and asked what the fare would be. Unbelievably, it had jumped from $6 to $15! I called in after I was dropped off and the dispatcher confirmed the $15 charge. Unbelievable. Not only was the cab driver rude throughout the drive but I was charged more than double the cost of the fare for an extra 1.5km of driving. I will never use this unscrupulous company again.

The dispatcher was extremely rude. It was a snowy evening and the waits were long…read more.. Understandable. But when I asked if the driver could call when he arrived, so that we wouldn't need to wait outside of the building for an hour... The dispatcher started yelling about his drivers not walking through "ten feet" (3 inches) of snow. Note, I asked for a call, not for a personal escort. He then told me to just call another company. Which I did. Loyal taxi was there in five minutes... And called without me even asking. They left with 20 dollars for a five minute trip. Good service is priceless. It's the drivers who suffer. The dispatcher sits warm and paid by the hour... While the drivers lose commission because the dispatcher is an a**. Sad. I'm taxi dependent for the next few weeks... And I will take the dispatchers advice... And call another company. Every single time.

World Class Auto

World Class Auto

2.3(3 reviews)
1.7 km

Nothing world class about this business...had work done part was under warranty it failed within…read morethe km limit and time frame. Asked to have it replaced as 2 other shops confirmed it was indeed the part in question that was faulty. World class said no it was not the warranty part was now an oil leak lol ...just made that up on the fly no oil leak code no oil residue no evidence of such by other 2 shops either. Wtold class refused repair or warranty replacement of part. Got the work done by York Auto and is good now had kept part to return to world class for refund and told I could return it myself and get another part. no refund...run from this place don't walk. Emailed owner many times back and forth no care to resolve issue after paying thousands would not cover a warranty part for few hundred. very dishonest. Report to BBB. Cindy Connolly

WORLD CLASS TROUBLE…read more Here is my experience with WORLD CLASS AUTO in FREDERICTON: - I believe WORLD CLASS AUTO mislead me on the history of the vehicle to encourage me to purchase the used 2000 Chevy Tracker. The owner has not commented on numerous e-mails on this issue. - Problems showed up immediately (eg. no air conditioning) after purchase. - Driver's Seat ripped during repair. WORLD CLASS AUTO paid for repair - claimed it was normal wear. - Major repair to fix oil leak (among other things). Oil still leaked - WORLD CLASS AUTO refused to redo unless I paid significant amount for them to do the job correctly. - WORLD CLASS AUTO mislead me on warranty coverage for some parts used in this repair. - WORLD CLASS AUTO justified inaction by FALSELY accusing me of having "fraudulently obtained" a Motor Vehicle Inspection Sticker on the vehicle I traded in. They went "silent" on this allegation after learning the MVI was done by a very REPUTABLE Fredericton automobile dealership (Fairview Chrysler). FYI - We bought our other vehicle from Fairview Chrysler. The have ALWAYS treated us right including conducting a second repair after the warranty on the first repair had expired at NO COST to us because they said the initial repair SHOULD HAVE lasted longer than it did! - During last fall's safety inspection, WORLD CLASS AUTO performed costly but "incomplete repairs" to the rear end (rear outer axle bearings) likely resulting in additional damage to the rear end. Job - AND MORE - had to be redone less than 4 months later at twice the cost later by a different repair shop (Canadian Tire Oromocto). Canadian Tire mechanic said WORLD CLASS AUTO did not thoroughly diagnose problem (loud clunking noise before and after WORLD CLASS AUTO repair was only one obvious clue not checked properly). FYI - The mechanic at Canadian Tire Oromocto (Rob) FIXED the Tracker properly - no return/no complaints/no guff. - I expressed my dissatisfaction to WORLD CLASS AUTO roughly FOUR MONTHS ago. The owner FALSELY responded to my complaint accusing me of damaging the vehicle (getting stuck and spinning the wheels just before the Canadian Tire repair) and later ignored some of my e-mails. The owner also refused to call the Canadian Tire mechanic to get technical details of the repair (ie. he seemed unwilling to get the facts from a trained service person.) - WORLD CLASS AUTO's chief mechanic made himself UNAVAILABLE after agreeing to see me in response to his owner's written directive. Other mechanics (from a different company) who work in the same building made sarcastic comments about "world class service" noting the mechanic had just left. The owner condoned the mechanic's action. Maybe my experience is a fluke but I found dealing with the owner FRUSTRATING and UNHELPFUL. He has my $$ and I got UNSATISFACTORY SERVICE. He kept wanting to meet (in spite of making incorrect accusations and wondering what my problem was) while all I wanted was a refund and NOTHING MORE TO DO WITH WORLD CLASS TROUBLE!! I won't be back!

Enterprise Rent-A-Car - carrental - Updated June 2026

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