When I was researching car rental companies at FNT recently, I picked Enterprise since it was the…read morehighest rated of the lot at the time (3.1 stars, I believe). I am so glad I did since they went above and beyond to help me on what had been turning out to be a bad travel day. My flight was delayed long enough that I finally gave this branch a call to see if they closed right at 11, or if they were open until the last flight gets in. The person I spoke with said that they would be there until 11:30 at the latest and helped answer some questions while I was starting to form a Plan B. When the flight delays became late enough that I felt sure I wasn't going to make it even by 11:30, I called back and the rep assisted in finding a branch that opened early and had small enough cars that I could drive so that I could make my 9am client meeting 45 minutes away the next morning. We modified my reservation, and I booked myself a hotel down the street from the Grand Blanc branch. When I landed at 11:40, I did not expect to receive a phone call, saying that they had waited for me after all and to come on down to the counter. While I still ended up staying by the airport instead of driving the 45 minutes to my original hotel, the peace of mind to drive straight to my hotel to get to bed and then being able to start driving to the client meeting by 7:45 the next morning was invaluable, especially after having dealt with a 6-hour flight delay, of which 3 of it, I was stuck in my plane seat. I'm sure I was a crankier version of myself, but this branch's service was instrumental in making my day much better than it otherwise would have been. A huge THANK YOU to Jay and the Enterprise Team at Flint Airport!

RENTERS BEWARE OF FALSE DAMAGE CLAIMS AT THIS LOCATION!!! I rented a vehicle here, arriving at…read moreapproximately 10:30 PM when it was pitch black outside. After waiting 15 minutes for an employee to wander up to the counter to help a long line of customers, I was finally given the keys to my vehicle. There was no inspection of the vehicle by an Enterprise employee and I was unable to inspect the vehicle myself as it was too dark and the parking lot is not well lit. The following day, I did look at the vehicle, taking photos of some door dings. Our rental period went on, with no accidents, incidents or any sort of damage to the vehicle. We returned the car prior to normal business hours, so again, there was no Enterprise associate to be found. After returning home from the trip, I received a call from the location stating that there was damage to the front grille. Luckily I have a video of the vehicle from when I dropped it off, and there is no damage to be found. However, Enterprise continues to harass me and has processed a damage claim against me. I have involved my attorney but this is absolutely ridiculous. I will never rent from Enterprise again and hope that this helps others look elsewhere to avoid such unscrupulous business practices.

Got there and realized they don't take debit cards or cash! Absolutely ridiculous. Had to use our…read morecredit cards which we don't like. The man behind the counter was very nice. The lady was loud and rude. She was yelling at someone on the phone regarding not having enough vehicles. As a customer I don't need to hear this. Car was suppose to be mid size. It was a Nissan accent. Not midsize.

Currently filing a Better Business Bureau Dispute with both Priceline and Dollar Rent a Car. This…read morehas been the worst experience in customer service. Please stay away from these companies. As for the owner of the Dollar Rent a Car in Michigan, I did not appreciate hiding behind the corporation as this was a localized situation. With all this leg work I have decided to take Public and National.

Reserved a car several days in advance for pick up on 12/29 at 2:00pm. Got there at 1:40 and was…read moretold that no cars were available and that I was seventh in line. They hoped to get me into a car within a couple of hours. Had a family dinner in PA that I had to make by 8:00pm. Finally got a car at 5:20 and rolled into PA an hour after everyone had left. How do you maintain a car rental business when you don't have cars for people who have made reservations? Got the following from the district manager: Thank you for taking the time to tell us about your experience. On behalf of Dollar, I sincerely apologize for the inconvenience you experienced due to your vehicle not being ready [Insert Personal Message] If I can provide any further assistance, please don't hesitate to contact me directly by replying to this email. It actually says in the email, [Insert Personal Message] Emailed the District Manager's supervisor also with no response. Reminds me of the Seinfeld episode where they know how to "take the reservation" they just don't know how to "hold the reservation". Even Jerry got a car on time, just not the one he reserved.

Javonte made the experience seamless and he was extremely personable. I would recommend him over…read moreand over.

For the worst selection of vehicles, lack of customer service and overall worst care possible…read moreplease go to this National. You will not be let down with the poor experience you are about to have. So happy to have Executive status and rent so frequently that the 5 free rental days will be spent in the worlds worst vehicle possible after our pickup from Detroit with an amazing 20k miles on it had a failing transmission from lack of maintenance by National. What is the equivalent replacement of a Nissan Armada SUV you might ask! It's a Mitsubishi sedan hatchback. What a deal right!!!!! A 10 person vehicle to a clown car, this will certainly store the entire family! This place sucks, what a trashy company, and the attendant, well "it ain't her problem" with a shoulder shrug to boot. Such perfection at this establishment. I don't think it could have been any worse other than telling us to Uber home, which hell, might as well have.

Dan was so helpful at finding me the right engine battery and wiper blades for my vehicle. He even…read moreinstalled both of them for me right on the spot. His attention to customer service is exceptional.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Shout out to Robert Cranmer! My experience with Hertz out of Flint Bishop was a 10. (I originally…read morewas given a Tesla with no charging stations within a 40 min radius through Budget/Avis. It was Robert from Hertz who helped me figure out how to navigate that stupid nightmare, NOT AVIS!) I then rented a car from Hertz, because Robet was so helpful. They gave me a GAS car, had cars in stock (unlike Avis.... who had no cars for 4 DAYS!) I was informed Hertz no longer carries electric vehicles. Rest assured when you reserve a car, Hertz will have you a car you can put gas in anywhere! Rest assured, you will not be given an electric vehicle to waist countless hours of your time on your vacation/business trip. Go with Hertz.

This location takes reservations knowing they have no cars. I have shown up twice now only to be…read morelaughed at saying they had no cars available, and they act like this is just normal course of business. Will be reporting the business and contacting hertz officials to get this fixed.

I have rented vehicles numerous times from this Budget since it is located at the airport. In this…read morelocation, Budget and Avis share a counter near baggage claim. I typically make a reservation on-line. When I arrive pick-up is a smooth, easy process: I provide an ID and reservation number, wait a few minutes to receive the keys and then I'm on my way. I'm usually able to complete this process before my luggage arrives on the conveyor belt. I definitely recommend a thorough inspection of the vehicle before you drive off. I often see a lot of knicks, dings, scratches, chips in the windshield, etc. on the vehicles. Once, the inner part of the wheel well was coming apart on a vehicle - they offered to replace it if a similar vehicle in its class became available. You want to be sure that all is documented before you drive away. I feel like half of the time the vehicles smell like someone was smoking in them. Sometimes I can tell that the vehicle has been vacuumed but often there is still bug residue all over the outside. I image this is because they don't have a lot of time or enough staff to work on the turn-over in-between rentals. Otherwise, I would say that I don't have any issues - at least nothing that keeps me from being a repeat customer. Overall, it continues to be an okay experience.

Absolutely worst experience EVER! Late night rental, first car had obviously been involved in an…read moreaccident. They replaced it with another, and multiple warning lights came on within minutes of leaving. Counter was now closed. Next day attempted to have car replaced, was told to call road service. Drove directly to Budget, and was told that I had to call road service when they could see the car parked outside the door. It was replaced with "the only one they had," which was an off-road vehicle that a member of our group would not be able to enter. Returned next day, and car was replaced. End result: four cars, 3 1/2 hours on phone with customer service, two trips to a budget counter in a different city, and they gave me a $49 credit! Absolutely pathetic customer service.

Quality work fair price. They investigated and found the issue quickly. Work was done in a matter…read moreof hours. Highly recommend!

I was on my way home from a business trip in Detroit and my truck overheated and I suddenly found…read moremyself broken down. I Yelped Car Repair, found Diamond Jims and they were able to get my truck fixed, replacing an Idler Pulley, new belt, new fluids, and I was on my way home. Doug was my mechanic and he was awesome. Thank you guys! I'd highly recommend.