When I was researching car rental companies at FNT recently, I picked Enterprise since it was the…read morehighest rated of the lot at the time (3.1 stars, I believe). I am so glad I did since they went above and beyond to help me on what had been turning out to be a bad travel day. My flight was delayed long enough that I finally gave this branch a call to see if they closed right at 11, or if they were open until the last flight gets in. The person I spoke with said that they would be there until 11:30 at the latest and helped answer some questions while I was starting to form a Plan B. When the flight delays became late enough that I felt sure I wasn't going to make it even by 11:30, I called back and the rep assisted in finding a branch that opened early and had small enough cars that I could drive so that I could make my 9am client meeting 45 minutes away the next morning. We modified my reservation, and I booked myself a hotel down the street from the Grand Blanc branch. When I landed at 11:40, I did not expect to receive a phone call, saying that they had waited for me after all and to come on down to the counter. While I still ended up staying by the airport instead of driving the 45 minutes to my original hotel, the peace of mind to drive straight to my hotel to get to bed and then being able to start driving to the client meeting by 7:45 the next morning was invaluable, especially after having dealt with a 6-hour flight delay, of which 3 of it, I was stuck in my plane seat. I'm sure I was a crankier version of myself, but this branch's service was instrumental in making my day much better than it otherwise would have been. A huge THANK YOU to Jay and the Enterprise Team at Flint Airport!

RENTERS BEWARE OF FALSE DAMAGE CLAIMS AT THIS LOCATION!!! I rented a vehicle here, arriving at…read moreapproximately 10:30 PM when it was pitch black outside. After waiting 15 minutes for an employee to wander up to the counter to help a long line of customers, I was finally given the keys to my vehicle. There was no inspection of the vehicle by an Enterprise employee and I was unable to inspect the vehicle myself as it was too dark and the parking lot is not well lit. The following day, I did look at the vehicle, taking photos of some door dings. Our rental period went on, with no accidents, incidents or any sort of damage to the vehicle. We returned the car prior to normal business hours, so again, there was no Enterprise associate to be found. After returning home from the trip, I received a call from the location stating that there was damage to the front grille. Luckily I have a video of the vehicle from when I dropped it off, and there is no damage to be found. However, Enterprise continues to harass me and has processed a damage claim against me. I have involved my attorney but this is absolutely ridiculous. I will never rent from Enterprise again and hope that this helps others look elsewhere to avoid such unscrupulous business practices.

Had them put an engine in. They didn't hook the AC back up right and all the freon has leaked out…read more Talked to them about it. Was told they did nothing wrong.

We took our daughter's car here for some repairs and they couldn't have been nicer or better to…read morework with. We had a few glitches and they immediately took care of everything and showed exceptional integrity. We will definitely return and highly recommend Church and Sons to anyone looking for auto repairs and maintenance from an honest business.

Absolutely horrible business, would never take my car here ever. They told me my car was ok and now…read moreit needs a whole new engine. Do not recommend, stay away from this place.

I've had to have repairs and oil changes with Tom or Shawn and they've always done the job and…read morefairly.

Have had Gerry,s service our cars since they opened. Fair pricing,excellent service, staff is very…read moreprofessional and well trained and knowledgeable.

Took my truck in for cylinder misfires. They replaced a fuel injector and verbally told me it…read moreshould fix it and that I'd know if it didn't within a few hundred miles. Didn't make it a mile down the road and the check engine light came back on. Looked at their paperwork and it said "other work is to be expected" and they did not mention that to me whatsoever in the shop. Charged me $500 to replace a part that wasn't bad and didn't even diagnose the true issue. Won't be returning.

Javonte made the experience seamless and he was extremely personable. I would recommend him over…read moreand over.

For the worst selection of vehicles, lack of customer service and overall worst care possible…read moreplease go to this National. You will not be let down with the poor experience you are about to have. So happy to have Executive status and rent so frequently that the 5 free rental days will be spent in the worlds worst vehicle possible after our pickup from Detroit with an amazing 20k miles on it had a failing transmission from lack of maintenance by National. What is the equivalent replacement of a Nissan Armada SUV you might ask! It's a Mitsubishi sedan hatchback. What a deal right!!!!! A 10 person vehicle to a clown car, this will certainly store the entire family! This place sucks, what a trashy company, and the attendant, well "it ain't her problem" with a shoulder shrug to boot. Such perfection at this establishment. I don't think it could have been any worse other than telling us to Uber home, which hell, might as well have.

Great place!!! Friendly service and very helpful. They really do treat everyone like family and…read morefriends.

I have taken my vehicles here for many years and the guys have always done an outstanding job. Once…read moreI had a issue after the vehicle was repaired but I believe no fault of the guys at Cottman Transmission and they immediately repaired the car again even though they could not find the issue I was having. You cannot find more outstanding professional shop.

I had a Viper remote car starter installed here, and immediately after the installation my vehicle…read morestarted having multiple issues that were NOT happening before. Since the install: * My rear passenger window will not stay up * My reverse camera is no longer working properly * The window goes up and then drops back down on its own All of these problems started right after the remote starter was installed, which makes it clear something was done incorrectly during the installation. On top of that, the customer service was absolutely horrible. When I reached out for help, the management guy was rude, dismissive, and unprofessional, instead of taking responsibility or offering any kind of solution. I was treated like my concerns didn't matter at all. Between the bad installation, lack of accountability, and horrible customer service, I would never recommend this place. I trusted them with my vehicle and now I'm left dealing with electrical issues and frustration that could have been avoided. Save your money and take your car somewhere that actually knows what they're doing and respects their customers.

Incredible Mgr., Perry.... Knowledgeable, friendly, not pushy, explaining details for a new…read moreCD/Radio vs other products. Installation was quick. Visited 02~17~26. Recommendation ? YES !!

I travel for work often but I like I can stay local to pick up a rental car, everyone was extremely…read morehelpful and I was able to upgrade to the SUV needed to take some product down to my Ohio office. Only complaint...my car smelled of marijuana (from a past rental) and boss rode in my car this past week

This location, does not pick up there phone. During your wait, they will answer and swiftly…read morereturning you back on hold after 8-10 minutes they hang up. Tried calling 3 times. Bad for business!