Typically, Auto Zone is my go to auto parts shop but I would not recommend coming to this location…read more I came in to buy a quart of oil which is supposed to be an in-and-out trip. I was the only customer in line waiting to be checked out and there was no one being rang up at the time. Three employees were behind the counter: one on a computer looking for a part, and two others in the back chatting. After waiting for a few minutes, I didn't know if the woman on the computer noticed me waiting. I asked if anyone was available to check me out and she responds "I can check you out since you can't wait." I was shocked at how rude she was!! I was only asking because I had been waiting and was hoping one of the three employees could ring me up so that I could be on my way. Very disappointed and will not be coming back.

Had a great experience with Josh he was very patient and explained everything to me in detail! He…read morewent over and beyond and i will continue to patron this location because of him!

Doug and Rodney helped me to quickly get back on the road after a flat. The team did an amazing job…read moreand went above and beyond.

Let me start by saying I met one of the owners Steve. He was very pleasant and engaging and from…read morehis position wanted to offer the best service possible. Our church had a church trip planned and I brought the church van in to have it checked before the trip. Another shop did the estimate for repairs but would not honor the aftermarket warranty . Tuffy was recommended because of ability to honor warranty. Long and short. Brought to Miller Rd Thursday and was informed by steve to bring in Friday at 10:00am and there was good chance to be ready by COB. Warranty was called, videos sent, emails sent with time-Stamped info. Somehow there was miscue between the Shop and warranty company. while waiting for response from warrant, the shop went forward and did the work and anticipating to hear back from warranty. Ends up, church van was kept overnight Friday into Saturday, following Monday Warranty company denies claim to pay for work done "without their authorization", church has to come out pocket $580+ (NOTE: Owner Steve did try to work with me taking about $264 off the labor portion and we pay for parts. The crew working under Steve, the SUPV and some of techs were showing and giving the feeling of "dismissal" and excuses about van being ready and not communicating with other shift or crew. Overall just not a good experience. Have to admit the other part-owner tried to assist as well. I am on the fence on whether to have a return visit for service but would consider due to their shop ability to honor warranty work

I had a great experience with Five Lakes Automotive repair when they replaced the transmission in…read moremy work vehicle. They kept me informed with regular updates, so I always knew what was happening and when to expect the work to be completed. They were honest and professional throughout the entire process. The pricing was very fair compared to other quotes I received. The quality of the work was outstanding, and my vehicle has been running perfectly since the repair. I highly recommend them to anyone in need of automotive repairs.

Absolutely horrible business, would never take my car here ever. They told me my car was ok and now…read moreit needs a whole new engine. Do not recommend, stay away from this place.

I've had to have repairs and oil changes with Tom or Shawn and they've always done the job and…read morefairly.

Gary and mark are fast, professional, and turn out excellent quality work at reasonable prices,…read morehigh quality repairs and easy to communucate with

We had them work on our Jeep wrangler after an accident and they did a fantastic job, kept us…read moreinformed on parts and timeline and had it back to us in no time , after their service I will definitely come back here.

Nathan Smith is THE MAN! I came in with a pretty desperate situation and emotional. I deliver for a…read moreliving so my car is literally my livelihood. I also left a place right before coming here (closer to my house) that they weren't very nice. Nathan put me at ease AND helped me out immensely. Will definitely be back and highly recommend you go here for your tire needs.

Came in with a screw in my tire to get it fixed. The first thing they did was check all the tires…read morefor tread and said they have to be replaced even though they were only two years old. They did the same thing to the next two costumers also. So don't go there unless you actually want to buy a set of tires.

Charged me $20 for a code read and tried telling me my car is undrivable and a piece of junk. Tried…read morelaughing at me and when I asked "would you like some context about the car?", he goes "no." Tried making me feel stupid and when I told him I KNOW it's my EVAP, he goes "No, it's your wheel bearing and suspension." *cue EVAP code on the code reader* Idiots. Immediately went to my regular mechanic for a second opinion and he turned off my check engine light, explained the problem, added steering fluid, test drived it around the block, AND cleared me for my road trip. ALL FOR FREE. If you can make the drive out to Madison Heights for Veterans Auto Repair, do it!! Nicest guys ever, unlike these idiots.

My husband and I Always Call Hector Garcia at American Auto Works When something goes wrong…read morewith our vehicles, Hector and his crew always do a great job for us he gets us right in and out fast and it's fixed right the first time don't have to keep going back for the same thing. Hector and his wife and family are great people Not only for the professional job that they do in their business but also great friends to know. Thank you to all for what you do Harold and Diana Wisner

These guys are the worst business I have ever used. They are highly over priced. Porky who works…read morethe front desk and answers the phone will lie to your face and on the phone over and over when you get mad mad he will threaten you. They get your car in there and hold it hostage and play parking lot roulette telling you that they are waiting for parts for days. Don't trust them they are scamming you and cheating you out of your hard earned money while telling you how busy they are, but you go there they have 2 lifts working and everyone is standing around. Not good people. Morally or ethically.

I just got transferred for work out to Davison area just recently and had to look for a new shop to…read moredo work on my work vehicle. After asking a few coworkers where they go I tried here. And I and so pleased they have a customer for life. I called and ask about 1 main thing I was looking at getting work done on and I briefly mentioned something else that I had a question about and they went above and beyond to get my other issue resolved as well. And with a great central location it makes it nice and easy to get here to get work done. You will enjoy their friendly and knowledgeable staff that has been a step above other shops I've been to in the past.