Plenty of people here, everyone is very nice but not prepared. I've been waiting for over an hour and I'm still waiting. The cars being given to customers are dirty not the type of vehicle customers requested. I get that we are in bad times but don't book an appointment if you are not going to have a vehicle ready! read more

On a recent visit I booked a car online for 36.00 a day. Received confirmation for that vehicle. I arrived within one hour of the booking however when I arrived I was told that the only vehicle they had was a van at 100.00 per day. Keep in mind they have already charged my credit card before I got there. I was upset about the bait and switch, disputed the charges. This place is not honest. Go to U Save. read more

i rented a car from this specific enterprise on N Martin Luther King hwy(hwy 14/171). The window were all down when I arrived. prior to the worker driving the car around we watched her spray air freshener. I asked her why she sprayed it. she said the car had just had an air treatment done and was still strong. It smelt like pesticides. The smell was so strong it made my eyes and throat burn. I had my daughter drive it home with the female employee fully aware of her driving it and the circumstances as to why. I parked the car for 2 days thinking it just needed time. After 2 days it still was horrid so I contacted the facility and requested another car. They eventually call me and inform me they have another car for me. i had my son in law return the car for me under the assumptions he would get the new one for me and bring me a car. Instead the same disgruntled excessive rude employee closed out my rental agreement and informed my son in law she would be adding me to a DNR(Do Not Rent) list. Corporate found this to be extremely unprofessional however they are yet to provide me with a rental or return call with a solution. DO NOT RECOMMEND THIS FACILITY AT ALL!! read more

The workers have almost no morals trying to scam my grandparents right in front of me, only stopping the harassment for more money when she broke down in tears, even after being polite once the workers were not, it's disgraceful, she missed a doctors appointment because of this, they kept us there 1 hour past what we were supposed to. The huge deal they claimed was keeping us was all miraculously fine to just throw away after my grandmother started crying in front of them, guess it wasn't a big deal once they actually had their few emotions triggered read more

In reference to one of the reviews; you are correct ! My vehicle was filthy; inside and out and when I went to use the hatch they sat the spare which should of been underneath the vehicle where it belonged. You would of thought they would of tried to make it right after I mentioned it before and after filling out a survey and getting a call from their company . Where did great customer service go ? read more

I have never had a bad experience with this location. They have even met me outside several times to give me the keys to car; having everything ready as soon as they see me pull in. I'll never rent from another location in town if it is within my control. Very friendly staff and excellent service. read more

This place deceives you with it's prices. I had a reservation to rent a car on Fri Dec 19 just for the one night. Had enough to pay for the rental, only to be told at the desk that a $250.00 deposit was required. I did not know this at the time of making my reservation online. While they were nice enough to at least pick us up from the train station to their business, after that bad experience I had them take my wife & I to our hotel. If you are going to charge a deposit, INCLUDE IT IN THE PRICE. That could be grounds for a legal complaint read more