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    Enterprise Rent-A-Car

    1.0 (3 reviews)
    Closed 7:30 am - 6:00 pm
    Updated 1 week ago

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    2 years ago

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    8 years ago

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    6 years ago

    Worst customer's service. Do not respect reservations although they were confirmed by email. No efforts to help. Stay away.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.3(6 reviews)
    5.4 kmLaval

    I can not say enough how amazing this Enterprise location was, first I have to start with Sarah ,…read moreshe was soooo helpful, she guided me, made it easy and enjoyable. Thank you Sarah. Zakaria also helped me I had a situation that both of them helped me and put me in a car . Thank you guys!!

    If I could give them 5 negative stars, I would. We rented a car through our insurance. Someone hit…read moreour car, so while our car was being fixed in the garage, we rented it from enterprise Laval (through our insurance company). When we picked up the car, it was an extremely fast clean and inspection from the previous renter. My husband voiced a few bumps, scratches, etc., and the employee told us "don't worry it doesn't fall into the inspection category, they are small". The car also smelled like marijuana and cigarette smoke. We had the rental for about a month or so. We brought it back, and they saw that underneath the front bumper, the clip on skirt was cracked. They accused us of the damaged, did not even tell us what the next step we could do was, They just told us someone will contact you. A bit more than a month later, we received a bill for almost 3000$, and pictures that they changed the WHOLE FRONT BUMPER, without advising us of anything. We got a second opinion from a professional body shop in Montreal, and they stated that, that bumper had been already repaired. When I called my insurance to advise them of the issue, they told me "it happens all the time with enterprise" All in all, they are a scam, a joke of a business to be honest. I would HIGHLY recommend never going with them. Terrible company that takes advantage of renters.

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    Enterprise Rent-A-Car - carrental - Updated June 2026

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