Hertz guy at checkout asked for my key at checkout. Did not give it back at exit and I did not…read morenotice. Shut off car in valet at hotel and it is still there. I just crossed over the 1 hour in hold for emergency roadside assistance on hold. I have been a Herts Gold guy forever. All done!! #Hertz There is no way to talk to these guys. Get another rental company

Place is closed but still took my reservation and then never notified me. Do yourself a favor and…read moredon't rent a car from Hertz in mount pleasant. Terrible experience!

Overall, it was a very positive experience. Everyone was very professional and the car I was given…read moreeven though it wasn't exactly what I'd ordered was fine.

The place just looks sooo understaffed for the amount of service they get. I waited maybe 10…read moreminutes and decided it wasn't worth it looking around me. Someone had been there and still didn't get the car they were promised and had to still wait for the car for a few days. No thanks. You probably won't get what you asked for here! Glad I walked out.

My handbag was stolen at the Budget Rental garage at Charleston International Airport because of…read morenegligence. Saturday, May14, 2022 at 12:45pm, we returned the rental vehicle to the Budget garage. No one greets you to check-in the vehicle. Searching for a Budget rep was time consuming. Finally, a rep instructed me to leave the keys in the car and go. That was the instant that gave control of the vehicle to Budget. That is normal Budget operating procedure. I retrieved my luggage and proceeded to the terminal. Unfortunately, I left one bag on the front seat. Within five minutes, I returned to the vehicle to get my bag. The vehicle had been removed to the clean-up area. A Budget clerk offered to take me to the clean-up area. We located the vehicle and searched it. Nothing was found. We searched the area they use for Lost and Found. Nothing was found. All of this occurred within twenty minutes. My conclusion, negligence by Budget. This facility has very poor control of the area where cars are returned. The bag was stolen by a Budget employee. Beware, Frank (Mt Pleasant)

I have rented from here 3 different times - twice for business and once for personal use. As a…read morelocal branch this is a no frills Hertz location with a limited car selection and many of their vehicles are older than the selection you find at the CHS airport. As a frequent renter I do get free upgrades and the staff at this location was very accommodating considering their limited selection. They were very friendly and super helpful making the overall experience very pleasant. I just wish they had nicer cars that were not so over driven. I have noted that Hertz has cheapened their brand in order to compete with the low cost rental car companies. I will return if I need to get a car for business again as I would much rather rent from this location than CHS location.

WORST experience ! The building is falling to pieces and there are no cars on the lot. Do not rent…read morefrom here !!!

Honestly perfect. Driver Richard was awesome!! Vehicle was as advertised, clean and spacious,…read morestacked with ice and water as promised. We were able to connect a phone and crank our tunes the whole time! if I EVER have occasion to use these guys again it is a NO BRAINER!

We booked a sprinter van for 3 days of various stops. Our booking was based on a referral from a…read morecolleague. Glad we booked as we had a great experience. The reservation process was seamless. Our drivers were professional and friendly, kept us well informed of traffic or any delays. Drivers always arrived in a timely manner that allowed out group to depart. The sprinter van was very clean, comfortable, and spacious for our group of 10. Would use this company again for future visits!

Went in to have a quote on my car. They were easy to work with and candid about the amount of work…read morethat needed to be done. They will look over your car and give you a quote for free, but they are a bit more expensive than other shops in the area.

We brought our Mazda 5 here last summer (May 2013) and after several weeks in their shop they…read morefinally told us it was ready. It wasn't. But they assured us that the warranty network they were a part of would cover us. It didn't. Our car spent several more months in shops but was ultimately never fixed, the warranty company never did anything other than waste our time and try our patience, and we ended up selling the car (in November 2013) for $3000. $2000 less than Kelly Blue Book and about the same price that East Cooper charged us for their work. In all, it would have been better for us to have lit our car on fire than to have taken it to East Cooper Transmission. And if you are considering whether to take your vehicle here or sell it for scrap I highly advise you to save yourself the trouble.

Firestone is the Best Tire Store in Mount Pleasant. Thank you Eric (Store Manager) I had a major…read moreproblem with a set of Michelin tires & alignment for my 2016 Volvo from NTB - Mount Pleasant that I purchased a little over a year ago. I made a appointment to get into NTB this past Sunday @ 2PM to address concerns - they called me as I was pulling in to cancel my appoint because a tech called off. They had no appointments available for Monday. I contacted Eric at the Firestone Store in Mount Pleasant (Oakland Park) on Monday an he told me to come in at 9AM for a tire rotation, balance, and check for alignment. They discovered that the tires were improperly balanced, and had 50% wear on 2 tires with only 14,500 miles on 80,000 mile tires. The wheel alignment that I had paid for at NTB was bad,adding to the problem. Tires also were worn on the inside, and cupped because of bad Install at NTB. Tire sounded like I had 8 Ply Mud tires on a 4WD Pickup truck. I had the choice to go back to NTB, get an adjusted price on a new set of tires (If they could ever get me in and keep the appointment) and have NTB Install the new set of tires... and repeat my mistake. No way, it was time to cut my losses. So I asked Eric at Firestone if he could yank my Michelin's off, and install a new set Firestone's. Within minutes he had located a set of new Firestone's for my car, and said he would make it happen today. I went over and grabbed some lunch... next thing I know Eric is calling me to say my car is ready. Wow, what a pleasant surprise to actually deal with a professional like Eric, and a reparable Dealer like Firestone. Thanks Eric. You really over delivered.

I had been having my vehicles serviced at this location for several years, purchasing services,…read moretires, and batteries. Service had been very good, no issues. However, I took vehicle in for oil change/tire rotation a few days ago and experience was not good. Upon returning to vehicle after service completed, I noticed adhesive residue resembling LocTite or Superglue on my driver side door paint and rubber window trim. I tried to wipe it off but it smeared over paint and rubber window trim. I went back to shop and informed the young lady at the counter. She came out to vehicle, then went back to garage area. After about 10 minutes she returned to vehicle with cheese cloth and degreaser. She told me technician said he didn't do it. I told her the glue was not there when I brought vehicle for service and that the residue was still wet. She spent approx 10 minutes wiping glue from the door paint, but could not remove residue from the rubber window trim. She did try her best to remove. I told her I wanted the trim replaced. She took phone photo of the damage. She said the store manager was currently "out on a run" and that he would phone me. As of this posting, I have not received any correspondence. I might also add that there was a strong scent of body odor within the vehicle cabin. The windshield service interval decal was not replaced and dash indication settings were not returned to proper configuration (young lady corrected the decal/settings issues). I then went to Walmart and purchased RainX tar and adhesive remover. With this product, I was able to remove most of the glue residue from the rubber window trim to a point where I can live with it, but it is still slightly visible if you are looking for it. I also had to purchase air freshener product to remove odor from truck cabin. I most certainly will think twice before returning my vehicle to this shop location for services.

This place really came through for me. I was having an awful time at the MINI dealership, and felt…read morehopeless so I called this place because it had great reviews about honesty and being trustworthy. That was absolutely the case! Kelly was incredibly kind and communicative, and they took my car in and got it back to much better shape for almost half the price MINI was trying to quote me. Its hard as a woman dealing with mechanics and being taken advantage of and I now will only be taking my car here from now on. I left feeling so much weight off my shoulders and very satisfied with the customer service. I could go on about how pleasant the experience was.

Add me to the long list of satisfied customers of European Road & Racing. I took my car in to have…read morethe condenser replaced after it was damaged by some road debris. They told me it would be ready by the time they closed at 6:30p however when I arrived around 6:15p they still needed to charge the system (which takes at least an hour). Unlike most places that would have told me to return the next day, the owner and two technicians remained until the job was finished. Since I live over an hour away this really meant a lot to me. Thanks ER&R!