The online booking system was easy, I climbing making changes. Pick up was quick and simple. The…read morecar we rented was not cleaned well and we found out the cruise control didn't work which was a pain for a 3 province vacation. The car itself was super comfortable and we didn't have any other issues. The manager, Bobby, was quick to offer solutions to rectify the inconvenience when we returned home. All in all a hood experience and I would recommend them.

Horror story - our family member was left stranded door shut in her face today after dropping off…read moreher car for body work and being shuttled for a rental at the end of her work day. The uncourteous young man was uncaring and rude. It then involved one person to rescue her to home and now we needed to lend her our car and I am a working in health care. Unprofessional and insensitive service additionally inconsistent information was provided. Strongly suggest you go elsewhere as this resulted in disrupting three other professionals due to this one employee. I will be calling in the morning to review and discuss personally. Poor customer service I would give him a very low rating despite it being close to closing time. As a professional I work until the work day is done. It appeared as this was a can not be bothered to help situation as we are almost closed. Again leaving someone completely stranded no suggestions or advice is simply put unkind.

Pick-up took a little longer than I would have liked, but in their defense, I threw them for a loop…read moreby requesting a car an hour earlier than scheduled and I showed up even earlier. I opted for a standard model for $38/day Canadian. They set me up in a clean, newer model white Toyota Camry my grandmother would probably like, but just after I had signed all the paperwork for it, two girls rolled up to return a bad ass Dodge Charger, which I wanted instead. I inquired about the difference in price to get that and it was about an extra $20/day since they considered that "full size." Not in my opinion, but whatever. Overall, no issues. Staff was very courteous and professional. Drop off took about 10 minutes.

Last minute cancellation, blamed it on a booking system. No…read moresolution/rectification offered other than to check another (Enterprise?) location. It if was a small unbranded mom and pop rental co, would have understood. Expected better from a branded Enterprise that has network of rental cos.

I've rented cars in just about every major city in North America, and I've never once experienced…read moreanything of what I saw with my own eyes at this location. It's run like a zoo of animals on the loose who at best are just incompetent and ignorant. At worst, they're criminals and scam artists. If Enterprise were to actually realize how these employees acted there, they'd be forced to clean the house. It started out very badly before the long weekend and ended with the worst possible circumstances imagined. Even though it was booked online, I was met with complication after complication that led to spending over 90 minutes of wasted time just to get the vehicle off the lot. The staff there were rude, unprofessional, and could not care any less than they did about basic customer service. The following day, the individual (Dawson) who took the rental called me at 8 AM demanding I pay an additional $300 deposit beyond the $450 I had already paid for the rental fees. I said go ahead, charge my card on file. He said he tried already and it was declined. When I called the credit card company to find out why, they made it very clear that the individual flat-out lied since there was no record of an attempt. I didn't hear back from anyone at Enterprise again until the day of return hours before it was due to be returned, when I got a voicemail addressed to some guy named "Frank". With the bill paid in full, and the car not due back for another three hours, I later found out the same incompetent individual called my son who was listed as an emergency contact leaving a confusing voicemail there as well. I was just as happy to bring the car back and be rid of these very disturbed individuals, so I brought it back early clean and with fuel back to its start. I dropped the keys off at the counter, called an Uber and waited outside. While standing there, the same individual came up to me telling me that I needed to come back inside to pay my bill. I was shocked that he had the nerve to say that, and I explained very clearly the bill was already paid, and he needed to check it for himself. When he insisted I come back in with him, I told him I was late to go meet a business client and if he had any other questions to call me later. At that time, the Uber car showed up and I got in. That's when the mouthy punk kid teamed up with Dawson and started threatening me with violence, and also with the Uber driver to the point, that the driver became so intimated that he refused to drive. I ended up getting out of the car and walking off the lot completely where I called for another car a few blocks away. As I was leaving the two of them were screaming obscenities at me and I was leaving without paying my (fully paid) bill, in front of at least a dozen other customers outside witnessing it. The final insult was an hour after I left they charged my credit card, which they were claiming they had no access to, another fee, which I've already filed a dispute with my credit card company. I've already contacted a lawyer to see what civil and perhaps criminal actions can be taken.

Awesome staff on Merivale Rd. The car was beyond wonderful, I have to say that the service was…read morebeyond wonderful.

We used Vegas Limousine for our daughters wedding this past weekend. Gino was great to work with,…read moreattentive to our needs, flexible and the most economical. Gary the driver was outstanding and provided very professional and prompt service for our requirements'. I would only use Vegas Limousine if the need arises again in the future. Thanks for a great experience! Mark H.

This is actually the third time I used Vegas Limousine. Beautiful, new and super clean vehicles!…read moreIf you want to show up in style Vegas limos is the company to call! Contacted Vegas limo for Prom transportation, rented a 14 person SUV limo. From the start to finish great communication, prompt arrival and wow talk about when Vegas limos showed up..jaw dropping! Others limo transports showed up in older beat up vehicles. While I understand this was a prom event you still want to make sure that both inside and outside of the vehicle will impress, else why bother arranging for limo service! The young adults reported that the driver was totally lad (cool), they were treated like adults and had a blast thanks to the driver! The limo was spacious, and the service was perfect.

I've waited more than 3 years to write this post. I thought after that much time, I wouldn't be so…read moreangry, but the fact is that I feel worse now than ever. I purchased a used car from Donnelly and it's been a nightmare ever since. Some problems were fixed with the extended warranty I was forced to take at $4000 extra. But there have been numerous problems continuously happening with this lemon of a vehicle. Including a rebuilt transmission that was only partially covered. I have put at least another $8000 of my own money in repairs over the 3+ years I've had this nightmare of a vehicle. I will never purchase another vehicle from them and I would never recommend them to anyone else either.

It's one of the most reliable ford dealerships in Ottawa. Tried a couple others but it didn't work…read morethrough on certain repairs. Professional and knowledgeable staff.

I did not have fun because my ride was slow. The lady in front of me was going so slow, it was like…read moreshe was walking in the park. When we got to the bottom, I told the crew that I did not enjoy myself because the lady in front was so slow. The lady said, "I need to enjoy the view for the $20 I paid." Lady, if you want to enjoy the view, go for a walk in the park. Don't take the mountain coaster.

I went here skiing on a perfect Friday afternoon. Pro's :…read morenice friendly site, nice variety of runs, great vegetarian food selection. Con's: too expensive, the runs are pretty short. I think next time I will go for another site, however this is not a bad option only too expensive than what I expect to pau for a ski pass.

Nice ride - very interesting tour- staff were pleasant and helpful. Had a very nice time.read more

Relaxing boat cruise & tour, beautiful view of the Rideau canal, locks & some history of Ottawa…read morefrom a wonderful guide! Overall great experience!