I hate to even give this place one star but it wouldn't allow me to give no stars!!!! My husband…read morebought a car here about 9 months ago and it has already broken down twice. The first time was 4 months after we bought it. And the other three weeks ago. We are paying 6 times what the vehicle is worth! We made them aware of the problem and when my husband went in to make his payment last week he was mocked and laughed at by the employees, in front of other customers. I am not sure how this place gets away with treating people this way because they have poor credit...

These guys are fantastic. Under promise and over deliver! Flawless craftsmanship and 100%…read moretransparency on scheduling. Mike Shelton tracks every metric and he's absolutely, positively "on top of it". He also has a phenomenal relationship with GEICO which made the process much less painful. Personally, I don't know why anyone would go anywhere else.

From the owner: body builders collision & glass provides Professional Vehicle Painting & Restoration Services,…read moreMajor Fleet Service and Collision Repair Center, and Rental Cars On Site to the Robinson, IL area.

11:30 on Saturday March 15th. I came into the airport to swap out a car I am having trouble with…read morethat I rented elsewhere. Quiite possibly the worst customer service I have received. Wouldn't even let me talk to a manager. I am not leaving in the same car with issues and hoping I make it to the destination in one piece. This is after speaking with the 1 800 number and then telling me to go to the airport to swap it out. Worst ever.

Our flight to Evansville was changed to where we were going to end up getting in past the 7pm…read moreclosing time. My wife called many hours before and spoke to Avis National even though she dialed the Avis Evansville number. The person she spoke to ensured with our confirmed reservation she would make certain that she would inform the Evansville Avis about our later arrival and that someone would be available to get us our rental car. They would not leave until the last customer got their rental we were told. Well, our flight got in at 8:30pm on time and no one was at the Avis desk. Wife called again and they tried to see if there was another Avis in the area that was open. The staff at Enterprise in the next booth over said that they aren't coming back until tomorrow but we could check to see if any of the contracts on the wall were ours. Of course they weren't. My wife got tired of Avis and thankfully we got a full refund. We went to Enterprise who were able to assist us but at a cost of $200 over what we intended to pay for the original rental at Avis. We needed a car, and had to take the hit for the last minute rental. Not happy one bit with Avis. If you have a flight that gets in past 7pm, don't bother with Avis at Evansville. I'm also ticked that the National hotline said they'd help us out but it certainly doesn't look like they did anything. All I get from Avis now are a bunch of emails trying to get my business.

Terrible customer service. Not willing to accept mistakes staff made. Don't answer phones ! Be…read morevery careful

I rented a car through hopper from Alamo. There was no age t available when I turned my car in. I…read morewas charged an extra $200. Still haven't heard from Alamo!

They did excellent work, but I am stuck with a gift certificate for a business that is no longer…read moreopen.

They were great to work with. Thank you for helping making our family vacation successful.read more

So after we have had to RE rent the car because of unforseen problems with my truck being fixed…read more Even though I am not happy about having to continually keep spending way to much money to keep renting this car. I am very happy that me and my wife found the enterprise car rental place in Bedford indiana. They are absolutely amazing there. Yesterday I had to rent the car for another week. But I met the manager over the store. She was the best part of my long morning after work. She made the new rental agreement very nice and fun to be completely honest. After the experience we had at the Bloomington enterprise. We were very disappointed with how those employees spoke to us... but then the heroes at Bedford completely saved the day with their warm welcomes and friendly staff. If anyone needs to rent a vehicle make sure you go to the enterprise in Bedford. You will be happy that you did.

Zero stars! I will never return to this location. I rented a large suv (Tahoe or similar) and was…read morecalled by the local Bedford office with less than 24 hours til I picked up telling me they didn't have it or anything similar there for me to pick up. I was given the option of a 15 passenger van... for real. And was told by someone over the phone to call the Bloomington office myself. I have called 5 enterprises in a 50 mile radius and no one has the size vehicle we need traveling with 5 kids to Florida! Bedford should be ashamed at the lack of consideration they have for peoples travel plans. We have paid thousands for this trip and have no vehicle to get there now. Waiting for a phone call from the district manager. That place is hardly busy, and for something like this to slip unnoticed is a shame.

I took my car here because something was wrong with the Antilock brakes or traction system and they…read morehad it for a couple of days and said that they fixed it so we paid the $400 charged, but the same issues kept happening (I was too anxious to go back about it because a month had passed by ,and now at this point its been over a year). I also had to have my car taken here once when it just completely stopped. I'm still not fully sure what was wrong with it but they got it working again after about a month of having my car.

Best service around. The Eagleson Team does the job well and provides efficient response times…read more Thank you for always getting it done right!