This is the same great location I recently purchased my car at, and the rental car service is just…read moreas stellar as their car sales! Quinton was kind, knowledgeable, and extremely professional. Most importantly, he helped us into a new, clean rental at an extremely competitive rate. I'll never rent from Enterprise again as long as these guys are around. I just can't say enough good things about all the aspects of this business!

Budget rental car and Avis - same office/cars…read more We have used the Budget rental here many times. We have never been disappointed. We have reserved online and in person. Each time the staff is extremely helpful and professional. The cars are great and smoke free. The location is convenient - there is a gas station directly across the street too. My most recent encounter was very helpful. After suffering total loss on my vehicle in MVA, Budget and especially Carol, were wonderful. I had to wait 1 week for my insurance company to just evaluate my vehicle and more time to determine the total loss. The budget rental staff were wonderful and flexible with the rental agreement, allowing to extend the agreement while I looked for a new car without any issues. I would highly recommend them for all your rental car needs. There were absolutely no hassles. Great staff and cars!! Thank you. http://locations.budget.com/us/pa/castle-shannon/c8p.html

They did not answer phone calls, which made getting in touch with them rather difficult. And they…read morebungled part of the return process which created unnecessary inconvenience.

They are the biggest scammers. Insurance paid them over the actual price, they still tried to…read morecharge me. Called them and resolved it, 2 months later charge me 300$+ and said they can't do anything cause it's a closed case? But you were able to charge me when it was already closed? shouldnt even be a legitimate business . Should be closed down, and I'm sure people should be in jail for fraud and money laundering. Doesnt even deserve 1 star.

My daughter and I flew into Pittsburgh for a wedding. We stayed in downtown, but the wedding was an…read morehour away. Jake took us round-trip, showed up early for each pick up, kept in contact with us even when we had to change the pick up time. We even used him to get us to the airport when we left. Better than Uber and great service. Highly recommend.

From the owner: Get where you're going. Trips to major sporting events. Special events and to Pittsburgh…read moreInternational Airport. $1.65/mile. Airport trips subject to $10 free. For best possible quote. Please include pickup and dropoff locations. Cell number is required for invoice creation. To ensure availability. Please give at least a "24-hour notice" for reservations,To ensure availability and avoid schedule conflicts. Emergency situations are always considered. And possibility is explored. Depending on location, time, & circumstances. Please inquire for weekday "mon-fri" appointments are depending on time and location. Outside of service area are available on a case by case basis. And are charged additional depending on distance and time from local service area.

There's always one slightly rotten apple in every Enterprise branch I've been to that mildly ruins…read morethe experience. This one has one too - it'll be obvious who if you ever go in, because all but one person there is friendly, laid back, helpful and efficient. But I wouldn't hold it against that person because it doesn't seem to be personal, and it's not like it translate to negligence. But if you go in completely unaware, it might ruin your day/general impression of Enterprise. Otherwise my rental experience was relatively painless. The employees are very courteous and efficient, and I was out of there in a reasonable amount of time despite how busy they seem to be all the time. The cars I had were new... I brought one back because of minor problems, and they simply replaced it with a different car without giving me any trouble. If for some reason you rent from here but aren't in their pick up range, it's next to a trolley stop and a 41B stop, so it's pretty convenient access. I'd rent from here again when i'm in town.

We were told that we would have a larger SUV for our vacation. We booked it 3 weeks in advance…read more When we got there our car was unavailable. Rather than trying to make it right - the colleague and his manager chose to blame the national call desk. When I asked for them to reach out to regional management - we were told that they were on maternity leave and that the responsibility was delegated to branch managers. Personally, if I reserve something I expect to receive that item. If something falls through by the company that makes the reservation, I expect diligence and sincerity from the colleagues I'm dealing with to make it right. This did not occur. I'm disappointed.

I purchased a 2015 Nissan rogue and work with Barry the owner to get the car ready to drive to He…read morecorrected some minor issues did a full state inspection and I was able to drive the car to without issues a great value for a low price, a great place to buy a used car

Owners treat you like family. Fair prices and prompt service. Knowledgeable mechanics.read more

Punctual and consistent. Reasonable prices and great looking cars. Highly recommend. .........read more

I contacted Pittsburgh black car based off of there yelp reviews and they did not disappoint. I…read morecontacted Daniel about a week before my arrival and Daniel responded the same day negotiated my price and booked my transportation all via text! When we arrived at the airport he was there waiting with the sign that I requested. His car was clean and the ride was a perfect start to our Pittsburgh weekend!

6215 BABCOCK BLVD/POOR MANAGEMENT!!!!!!....... ZERO RATING!!!!…read more I rent cars all the time at this location, the previous lady with the dark hair was so professional & helpful recently the MANAGEMENT has change for the WORSE. There are 3 people running the location all at the counter & no one knows what BUTTONS TO PUSH on the computer. I ask for the same service every time at the counter between the 3 employees no one can put the service on my contract which they state (Oh it's on) then the service has not been applied & they put hidden fees after I'm gone because it is easier to do instead of notifying me by the rental company AVIS/6215 BABCOCK BLVD PITTSBURGH, PA but only at this location. I have the most problems only at this location. POOR CUSTOMER SERVICE AT THIS LOCATION!!!! I was told by the manager (you the customer are suppose to check to make sure the service is applied, I have to rent the car & do their job as well!!!!

Same company as Budget. Fifty people in line at Budget at Pittsburgh Airport. No one from Avis…read morewould help out. Asked if we could process our car there and transfer the Budget reservation. I was told "no walk ups" Go figure. No common sense. Avis and Budget are horrible.