These folks are great. I had to rent a vehicle while my car was being repaired, they were so…read morehelpful and the prices are cheaper than other car rental agencies. I had to rent a vehicle for two weeks, and they were able to accomodate me without a problem. I will definitely use them again if I should ever need a rental vehicle. Thanks!

UPDATE: One Bad…read moreApple doesn't completely spoil the barrel, however, it almost does. I have rented from We Rent Cars and Trucks on multiple occasions because they have well-maintained vehicles at highly competitive prices. On multiple occasions I have encountered a man who works there who simply doesn't understand customer service and basic professional conduct. He has been extremely unfriendly and very unhelpful to me, and I have observed other customers experiencing similar interactions with him. When I was there the last time, I explained to him that I would like to change the card on which the charges were placed and he responded in a very negative and angry way. He said to me at 7:53 a.m., "Well you're going to have to wait until 8am when Lisa gets here." I replied to him by saying that there was no need for rudeness and poor treatment of a customer who simply wants to pay a different way, and that waiting 7 minutes would be no problem at all. My comment was met with anger and a great deal of eye-rolling. This business may rent cars and trucks but they must also provide customer service in the process of doing so. Except for Lisa, who is very friendly unprofessional, most the other employees with whom I have interacted here have been less than accommodating and conduct themselves seemingly without any manners, most of all the Male employee references earlier. I wish I could understand what goes through the mind of a rude employee in 2020 when anyone can post reviews about their experiences, thus mirroring the truth and asserting accountability into the equation. I will figure out the name of this employee and post an update soon. Ironically, one of the male employees helped me retrieve my box cutter which I had dropped in a crevice of the cargo van I had rented. He tried with several tools, but in the end the 12" vice grip pliers I provided did the trick. Strange how one or two of employees will go the extra mile for you here, and the rest of them seem to be total grouches, one much more so than the rest. FROM 2 YEARS AGO: My experience involved an interaction on the phone. The rep said that no amount of money was sufficient for renting a car without a credit card. Debit cards are not accepted regardless of how much balance you have in your account. The rep even refused to consider a cash payment in excess of the total value of the car for a 48 hour rental. He wouldn't rent a $7K vehicle for $10K in cash or debit card hold. This defies logic. There is no reason to refuse an offer like this unless you just don't understand basic business. Additionally, the rep was far from courteous on the phone.

My daughter and I flew into Pittsburgh for a wedding. We stayed in downtown, but the wedding was an…read morehour away. Jake took us round-trip, showed up early for each pick up, kept in contact with us even when we had to change the pick up time. We even used him to get us to the airport when we left. Better than Uber and great service. Highly recommend.

From the owner: Get where you're going. Trips to major sporting events. Special events and to Pittsburgh…read moreInternational Airport. $1.65/mile. Airport trips subject to $10 free. For best possible quote. Please include pickup and dropoff locations. Cell number is required for invoice creation. To ensure availability. Please give at least a "24-hour notice" for reservations,To ensure availability and avoid schedule conflicts. Emergency situations are always considered. And possibility is explored. Depending on location, time, & circumstances. Please inquire for weekday "mon-fri" appointments are depending on time and location. Outside of service area are available on a case by case basis. And are charged additional depending on distance and time from local service area.

Very professional staff. Made sure we were happy with our rental experience. The rental car was…read morevery clean. I would definitely go here again.

Overall it was a good experience but unfortunately during pickup they only had one person working…read moredoing everything and the person had a line of 4 people waiting. It took a lot longer than expected and I felt bad for the person working.

Enterprise Rent-A-Car is the largest vehicle-rental business in the United States. This particular…read morelocation is in Ross Township. My husband and I needed to rent a vehicle because our vehicle needed repairs. This Enterprise Rent-A-Car was a fairly short Uber/Lyft drive away for us. The hours could have been better but worked for us: 8 AM to 6 PM on Monday through Friday, 9 AM to noon on Saturday, and closed on Sunday. On the website, my husband made a reservation for a mid-sized SUV for three days over the weekend. The total cost was roughly $250. The vehicle was ready for pickup on time. It was a Nissan Rogue, and it was clean and in good condition. After we used the vehicle, my husband chose to refill the gasoline in the vehicle himself rather than pay the business to do so. After my husband dropped off the vehicle, Enterprise Rent-A-Car did not send him a receipt, although he requested one multiple times online and over the phone. He wanted proof that he had dropped off the vehicle with no damages, so he drove back to pick up a paper receipt.

My wife and I needed to rent a car while our car was being fixed at Caliber collision…read more The auto body place recommended Enterprise as they had deal with them and made it easier for drop off . The car itself was fine and we had no issues at all with it. The staff at Enterprise where very nice and professional and helpful as well. We had no issues at all for the entire time we had the car and no problems dropping off. everything was quick and easy. If you need a rental car I do recommend Enterprise. I would use them again in the future.

They authorize payments without approval and tack on a million fees when you return the vehicle…read more Unprofessional staff that cannot return a call and you wait on hold for 25 minutes. Choose another car rental.

Very friendly and helpful staff. This is by far the best Enterprise location I've usedread more

The employees were pleasant and personable. The car had a few scratches but was clean and really…read morenice. Everything went smooth and quick. Thank you guys!!!

We had paid extra for a SUV anticipating bad weather. We were given a Chevy Malibu and told it was…read morean upgrade. The service at the front desk was downright mean about it. I can see why this company is going out of business. If I cared more I would sue you for bait and switch, straight up lie about what we paid for. I hope your doors shut permanently. We weren't the only ones experiencing this as there was a family with children who they did the same to. They had rented a 7 seat suv and were given a small Hyundai sedan and told it's the same category. And if they wanted a 4Runner it was going to be 30 dollars extra for something they had already paid for. Felt horrible for them but had just spent 5 hours in a flight and needed to get to our own destination. Do no rent from them.

Always go here for my oil changes. Today was even better than usual. I pulled my car in and sat…read moredown and within a minute the gentleman came into the office with a dipstick. And I'm thinking oh my gosh, I have a problem. Instead, he says this oil is really clean. You've only put 500 miles on it. Any oil I put in is gonna be the same as this. All you need is to have the warning light reset. He does that they don't charge me. How easy would it have been for them just to change the oil and get me to pay the bill. There are still honest services out there!

Super fast and friendly service always at a good price. Been coming here for many years and…read morerecommend it highly.

TOTAL SCAM!!! Rented…read morea car in Buffalo to return to Pittsburgh the next day. Returned at Airport with full tank. Attendant said it was fine and he'd email our receipt in 15 minutes. My radar was up that he didn't offer a written receipt but we were in a hurry and figured it'd be ok. Got the receipt 30 minutes later and a $50.00 fee for "windshield repair" was added. Called the Dollar 800 number and he "reviewed" it and said there was NO damage. We'll, why were we scammed $50 then??? He said we'll be getting a refund within 5-7 days but based on prior reviews I'm not counting on it yet. Looks like they're hoping people won't notice the up charges and are randomly charging fees that are not legitimate. Definitely will dispute this with my CC company and I am considering contacting local police to report fraud. STAY AWAY from these scammers! ***********

Beware of renting here. They offered me another vehicle with no explanation of additional charges…read more Even when I asked on the paperwork about the charge, they said it's he leftover balance from the down payment I paid through orbitz. They also fail to explain the plate pass item and on the car. I am from out of state and unaware of what plate pass is. I never had it explained or an option to opt out. I went to a toll and it said open me for tolls, little did I know a nice little $129 fee would show up. Absolutely worst car rental location I've been through.

***THEY INTENTIONALLY SOLD US A CAR WITH A BAD ENGINE*** my boyfriend and I bought our first car…read morefrom drivetime in November 2024, we were in an emergent situation and Belinda Bayer seemed trustworthy enough. we found one we liked and it sounded good driving but once we learned we had to change our insurance she completely changed her personality, we were in complete shock... she turned so rude and demanding slamming things down, kicking the door open, really weird/odd behavior for someone her age. she ended up leaving and her manager finished her deal for her. turns out the oil stick on our car was already burnt when we bought it (which they knew when they got it serviced) and the oil consumption of the car has caused us to have to fill the oil every few days for a year and now, we need a new engine. we have all the protections you could buy, and we're still not covered for a new engine. we're contacting lawyers to see our options because we are stuck in this huge loan with 20% interest. All they are doing is getting you tied in with a predatory loan company. This is the worst place to go if you're looking for honesty.

My son and I went there 4 years ago because he had no credit as a young man and we heard this was a…read moreplace to help both purchase a car and build his credit. We knew we would be paying higher interest but that is the price he felt he wanted to pay. Unfortunately this was a horrible experience. Well he had only one car to choose from he decided to take it. He drove it for eight months before it started having some serious issues with the engine with brakes I need the needle for the speedometer fell off. Now mind you we did have a warranty which of course got us nothing. He has not been able to use this vehicle for 3 and 1/2 years. It sat in our driveway for a while we took it to a reputable dealer and now our mechanic has it the repairs will cost close to $3,000 much more than what the car is worth. He has been making payments this entire time so as not to take a hit on his credit. Both drive time and Bridgecrest the finance company refused to work with him and he is stuck. I will only speak for our personal experience that I would stay away from them and the more we talk to others who have purchased Vehicles their their experience has been very similar. Save yourself the time aggravation frustration and money and either shop elsewhere or savior money until you can purchase from a reputable dealer. As they say live and learn. Sometimes that means cutting your losses. They can take thier unusable vehicle my son has decided to seek some legal action for the time being take the credit hit.