I've been renting from Penske Truck Rental in Ceres, CA for my business for a while now, and they…read morenever disappoint! They always give me a great deal on rentals, which really helps keep my operations running smoothly. The trucks are always new, well-maintained, and spotless -- exactly what I need for my work. A special shout-out to Emmanuel, who helps me every single time I come in. He's extremely professional, friendly, and makes the rental process fast and hassle-free. Excellent service, excellent trucks, and excellent value. I wouldn't go anywhere else!

After a Bad experience with U-Haul my wife and l checked out Penske in Ceres, a friendly associate…read moreby the name of Ren helped us tremendously, he explained all the details, made suggestions on the most economical ways to arrive at our decision. They're located in an industrial area off the beaten path, Rockefeller Drive is off of Whitmore Avenue, they're worth the drive, you wont be disappointed.

Definitely should have read the reviews prior to booking. 3 weeks prior to the date, I booked a…read moretruck online. When I showed up at 9:30am on a Saturday, I was told there were no trucks available. The person that helped me told me that she wishes the online system wouldn't let you book them because there were none available for the whole month due to companies renting them for holiday deliveries. So I had to find another truck option the day of my move. To add insult to injury, they added a $150 'no show' fee to my credit card. When I called to have it removed they told me next time this happens I should CALL THEM to tell them to not charge me for a no show. Egregious experience all the way through. Why give you a confirmation email with a pick up time and let people show up only to be disappointed? Their local system clearly doesn't talk to their nationwide booking system.

We had a reservation and they canceled it saying they were sold out. Don't know what the point of…read moremaking a reservation is because it means nothing to them. Definitely would not recommend

The U-Haul at this location was not good, to be more specific on why it's cause of the employees…read more My husband reserved a van on the app/online, and when he got to the location to pick up the vehicle, he checked in via online. When he went inside to talk to an employee, this employee ( white guy with beard, thin, with glasses- didn't get his name) told my husband that because he checked in online, my husband "froze their system". That just sounds ridiculous! If your system froze, that sounds like a U-HAUL PROBLEM! The guy was just standoff-ish in general. THEEEEEN, later when we returned the van, my husband just barely pulled up and was getting ready to get out the car when THAT SAME GUY, just abruptly opened the driver door, startling my husband, thats very rude!

I wanted to take a minute to thank Lewis Andrews at the Kansas Ave location for taking time to help…read moreme work out the issues that we were encountering with my return. He had a ton of people in line waiting, he had no help but he never rushed me. He was very friendly and professional and he got the issue resolved relatively quickly. Thank you!

Outstanding customer service from the manager, Mike to his team mates!…read more We rented a van, and the size we needed was available even though it was close to the day we needed it. Since I rented a van, they had a special where I could get one month free of storage space. Score! :) We still have the storage spaces. The reason I say "spaces" is because their storage space rentals are a better deal if they put two together for the customer. The monthly rent is a decent amount (between other places that are higher or lower in cost). It is awesome because you can drive your car or truck into the storage facility and unload your belongings close to the storage unit. One small down side: Our storage units are closest to the stairs not the elevator. It is just the way the floor plan is set up. All in all I would recommend. I posted a few photos. :)

This review is specifically about the storage facility, not the truck/trailer rental business,…read morewhich is great. Be warned - the one and only elevator for this multi-story building is TINY. It is not designed for cargo/freight and doesn't even fit a fully loaded cart! The building was an old health club before becoming storage and U-Haul simply didn't build another, or expand, the elevator situation, so you might get a cheaper price for a second story unit--but just know you'll have to move your stuff up there in tiny-elevator-sized chunks. The layout is also rather labyrinthine, so just know it may be hard to find your space at first. Some spaces require going up and down shallow ramps, which could be hard with a fully loaded cart. These flaws are a shame because its an otherwise nice facility. Climate controlled, clean and neat as a pin. Plentiful courtesy carts on both levels and bathrooms as well. The staff are friendly and helpful and they have a really cool security system. They just need a bigger elevator!

Very helpful. I called the general reservation line on the East Coast but he gave me the…read moreinformation for the local business and was willing to sell boxes with no shipping fee at a discount.

From the owner: Save Up To 20% When You Reserve Online Today!read more

Very friendly and helpful, made sure we had everything taken care. Highly recommend stopping byread more

Kathrine is awsome! Great customer service. Everything was explained properly and she did a good…read morejob. I have to keep writing more so this will post