Bad customer service they don't treat you right Lazy…read moreemployees ejay does not do pm right, leave oil filter loose Fidel work is garbage truck is alway coming back to get fix Arron diagnosing suck dosent know what he doing Devin alway on his phone fucking shit up uly and Jason the worst fueler ever they don't clean the trucks and wash them right

Honestly, don't even bother with other truck rental companies (Uhaul, Budget, etc.). Those…read morecompanies are straight up crooks. No agents at pickup locations, impossible to get live operators on the phone, surprise fees after return. The guys at Penske are f-ing AWESOME. They walked me through the entire process, which was a huge relief as it was my first driving across the state in a truck. Even hooked me up with a larger truck without the added cost. But where Penske really shines is their customer service. I originally booked a truck via Budget, but upon arriving at the pickup location, they didn't have any trucks. I desperately called Penske to see if they could do a same-day one-way rental. Not only did a live rep pick up the phone immediately, they even quoted me a price similar to Budget. AND I could pick up the truck within 10 minutes. That's something none of their competitors offer. Special thanks to R. Lira Martinez (found the name on the rental agreement) at this location for taking the time to slowly walk me thru the pickup and drop-off process. You rock.

Great rental company! The owner Doug is very knowledgeable! I will definitely be returningread more

local reasonable rentals. I rented a tow air compressor and a couple hundred feet of hose for a…read morecouple days. Worked out perfect. Thanks guys

I have been coming here for years . best mechanical knowledge hands down , top notch helpful…read morecustomer service . Just a great place and people to trust with your machine. Thanks !

Great place to service my ride. Jerry took good care of me. I recommend coming here for all your…read moremotorcycle needs.

I have been coming here for decades & with all my cars that I have owned! They do amazing job!…read moreRecently my catalytic converter was stolen & the thieves did horrific damages to my front left fender & side of my car. It took entire month to ordered the parts & fixed my car. They detailed my car inside & outside. My car looked like brand new! Wonderies' personnels were very helpful & attentive! I will always come back for their great service & details to my car! I want to give a shout out to Sandra & Claudia for their excellent service!

Terrible service. AVOID THIS COMPANY AT ALL COSTS…read more I brought my 2020 Prius in for front undercarriage damage. Estimator Adrian gave me a written estimate of $2,000 and promised to call the next day. He never called. Not the next day, not the day after. When I called Friday, he said he'd call back -- he didn't. Monday morning he texted saying he'd call in 30 minutes -- he didn't. I finally reached him Monday afternoon and had to ask for his supervisor, Sandra F., just to get things moving. After holding my car for a full week without providing an estimate, Adrian finally called with a figure of $8,600.94 -- more than four times the original estimate, with no explanation for the delay or the dramatic difference. When my insurance company arranged a tow for a second estimate, Sandra F. attempted to charge me $1,200 in "storage fees" -- for a car that sat there for 8 days largely because Adrian failed to respond to my calls and texts. Additionally, Adrian told me the Enterprise rental would be $30/day. It was actually $47.99/day. I had to extend the rental due to their delays, so this discrepancy cost me real money. To summarize the documented issues: - A week-long delay in providing an estimate despite repeated follow-up - Unanswered calls and texts from Adrian - A $1,200 storage fee attempt for delays they caused - Misrepresented rental car rate ($30 vs. $47.99/day) - A final estimate more than 4x the original written quote I would not trust this shop with my vehicle again and strongly caution others to get everything in writing before leaving your car here.

I've been renting reefer trucks for a couple years now. Their customer service is great for my…read morebusiness needs. I have them deliver and pick up which helps me out with time management. Trucks are always working as they should. The onetime I needed service they came to my location and swaps trucks for me. Mario and the rest of the team are very professional I'll continue to use them.

Everyone at Suppose U Drive was so helpful and kind. I've been renting equipment for a low budget…read moreshort film, and Suppose U Drive was absolutely the most reasonable and helpful truck rental service I've encountered. And Mario and Ricardo at the Glendale location are wonderful to work with.

Every time I get gas at this location. I always call first if the gas pumps are working. Normally…read moretheir GAS PUMPS are DOWN I called today just to make sure it's working. The person I spoke to said that it's working.Next thing you know when I get their, IT'S DOWN AGAIN.Unbelievable

Really satisfied with our trunk rental! Couldn't have asked for better staff to help me through the…read moreprocess and were very transparent, fair and willing to work with a schedule. The only thing I could say that they should come up with a solution to be able to drop off after hours. Other than that I'll definitely be using them again even though there are other agencies closer to me. Great staff and product!

STAY AWAY! Joe's…read morebody shop used to do great quality work but since there has been a change in ownership (8/1/2023) the quality of work has plummeted. Long story short, the person in the first picture, Andrew (new owner/manager/snake) agreed to fix my 22 Nissan Sentra within a month at most. That 1 month promise transformed into a painful 4 months and the car was still not complete. I finally had enough of the run-around and decided to take my car elsewhere. At the time I went to retrieve my car, I asked Andrew to return my deposit but he refused to return it. His reasoning was that the vehicle had already been worked on. Eventually, the situation deteriorated to the point of him threatening me and telling me to "get the fuck out of here". Do not trust him! He is a snake and will give you every excuse under the sun about his failure to fulfill his obligations. He will never take any accountability or responsibility for his inadequacies. It is a huge shame to see Joe's lifetime of hard work to build his store's reputation get ruined by someone of such a weak character.

My car was backed into and I'm so happy I trusted Joes body shop. Not only did they take care of…read moreall insurance related stuff they did an amazing job. Look like nothing even happens. Thank you so much

Honestly didn't expect much going in since it seemed like most of the F150s I was interested in…read morewere out of my budget. But Fabian and his manager helped me find the perfect truck and went above and beyond working around my budget and price point. After being dismissed by other dealerships, this was greatly appreciated and I couldn't have asked for a better experience.

I don't normally leave reviews like this, but I'm honestly disappointed with how this situation has…read morebeen handled. I brought my 2018 Ford Explorer in for a recall service about a month and a half ago. Before taking it in, my driver's seat was working properly and was adjusted to a higher position. When I picked up my vehicle, the seat was noticeably lower than where I had left it, would no longer raise properly, and was making a noise that had not been present before. I immediately brought it to the dealership's attention and did not even leave the Ford lot because it affected my visibility while driving. As someone who transports my children daily, this is a safety concern. During my conversation with the Service Director, Steven, he explained that they did not yet know what had happened and that an investigation would be needed. He discussed that vehicle handling during service could be one of the possibilities being reviewed. Because of that conversation, I expected a thorough investigation and a clear explanation of how the final conclusion was reached. I was later contacted to schedule another appointment. The dates offered did not work because of my work schedule, so I asked if I could bring the vehicle in on a day I had off. I was told the service department was extremely busy and that there was a good chance my vehicle would not be looked at that day, but that I was welcome to bring it in. I brought my vehicle in, and approximately two hours later I received a call stating the issue was due to wear and tear and internal binding of the seat motor. What was frustrating was how quickly a definitive conclusion seemed to be reached after I had just been told there likely would not be time for a full inspection that day because they were already booked with service appointments. I asked several questions, including whether the condition of the seat had been documented before service, whether the seat position was noted during intake, whether camera footage or vehicle handling had been reviewed, and what specific steps were taken during the investigation. I never received answers to those questions. My concern has always been simple: the seat was functioning properly before the recall service and was not functioning properly when it was returned to me. Even if the dealership believes the issue is wear and tear, I never received an explanation as to how that conclusion was reached or what investigation was performed to rule out other possibilities. Steven later informed me that Ford Corporate would be contacted and that a Ford representative would review the situation. I was told I would receive an update afterward. I followed up multiple times by email, documented my safety concerns, and even stopped by the dealership in person. During that visit, I was told Steven was not there and that no other manager was available, that they come in when they want. It has now been over a month and a half, and I still have not received a response, update, or follow-up regarding the corporate review. At this point, my biggest disappointment is the lack of communication and follow-through. If a customer is told there will be an investigation, a corporate review, and a follow-up, then there should be follow-up. I would appreciate transparency, clear communication, and answers to my questions. More importantly, I would like this issue properly addressed and resolved. I simply expected better customer service, especially with a concern that affects safe driving and the safety of my children and myself.