Great experience. Very friendly and professional staff. Top notch hygienest. Skilled and…read moreknowledgeable Dentists. I highly recommend.

Will not consider this dentist, services is bad. After getting my crown, it cause me to come 4…read moretimes as it keep falling off the temporarily crown. And end paying more out of pocket than projected.

I truly cannot overstate how EXCEPTIONAL this office is. Every single staff member up to the…read moredentist is AMAZING. From the moment I booked my appointment to the time I entered the office for the first time, I was impressed every step of the way. Every single individual radiated genuine goodness. They were a joy to be around and I absolutely HATE going to the dentist. A huge thank you to Naydia (so sorry, I should have asked how to spell your name), Catelyn, Shayla, Sabrina, David, and Dr Allouch! Your patience, understanding, and care made me feel safe and welcomed and I appreciate it greatly. If you are reading reviews and trying to find a dentist.....stop right here. Just go ahead and call Broadway Dental and book with Dr. Allouch. You will have zero regrets. I've found my new dental home

Please know that this review is coming from THE most anxious and nervous patient ever…read more Dr. Allouch, my assistant David, and front desk coordinator Naydia... are top tier customer service and human specialists. From their reassuring demeanors, expert care, and genuine human interactions.... I never want to go to another office ever again. I am the quintessential dentist anxiety patient... they are curing my trauma. I am so beyond happy to have found them. If you're nervous, this is where you need to go. Thank you

Although the dental hygienist Tammy is great and Dr. Patel is pleasant, the office staff is…read moreHORRIBLE!!! They are so inept at their jobs, it is sickening. On 12/16/24, I had teeth whitening done on the upper & lower arch. Even though I told them that my insurance pays for 50% of each arch, the lazy office staff did not verify my coverage, but instead has me pay in full and said they would issue a credit when the insurance paid their portion. Fast forward to March 2025, I go in for an appointment and bring them 2 letters that my insurance company has sent them asking for additional information on the whitening service that I had. PMD had never responded to the request for information!!! Now I am asked to pay for that days appointment when i should have had a credit on my account! Fast forward again to July 2025, I am scheduled for an appt on the 21st. This time I call the office prior to my appt and STILL no credit. My insurance paid them $227 which should now be a credit on my account. I am furious. I cancelled my appt and I will no longer do business with these people. I have also filed a complaint with the BBB and TSBDE! Next, it will be small claims court. It is really stupid that I have to waste time on this! BEWARE! Make them verify services with the insurance. Do not pay in full waiting for them to give you a refund!!

If I could give it 0 stars, I definitely would. They never called after I requested an appt so I…read moredecided to call to schedule after 5 days of waiting. I was then placed on hold for 10 minutes and the call ended suddenly. I called back to STILL schedule an appt and was given a date, but was placed on hold again for almost 10 minutes. Another person spoke and when I gave them the information to schedule, I was placed on hold again. This is very frustrating and I hope they get it together very soon.

Excellent Service. Dr Lockhart and his Team take there work seriously. They are extremely…read moretransparent in everything they do from X-rays, diagnostic and treatment. The front desk staff is friendly, sociable and supportive through out your visit. The Equipment is high tech, updated and the best of the best. My only concern was I didn't sense the Tech was as concern about safety. I felt I had to coach her on using the X-ray protective shields. She was on the other hand alert, friendly and delightful to work with. Cost was somewhat high but unfortunately nothing is cheap these days. The Provider was also OON with my insurance plan. The Dentist was straight forward with expectations, treatment, recommendations and possible outcomes. I got copies of the X-rays and recommended treatment plan along with estimated cost. They hid nothing -- Great Team!!

I had my first dental appointment today, I was impressed from the first phone contact…read more Professional, clean and friendly atmosphere. I was throughly impressed with the Hygienist Kim, she did an amazing job. Gentle, thorough and educational! Dr Lockhart is personable, gentle and shows genuine interest and concern. Thrilled I found a great dental team. Gretchen M

This has to be one of the most trash ass dentist office I've ever been to...i got turn away from…read moregetting a tooth extracted (honestly cause I think the surgeon just simply didn't want to do his job that late in the day) supposedly I was setup to come back on a month later on Jan 6 at 9:00 am)I have an official appointment card and everything..call to confirm today 1/5/26 and all of sudden my appointment is no where to be found..what would have happen if I took off and went up there for my appt only for them To bullshit me....also they took full payment from before telling me they didn't want to extract my tooth and the. I got told even though they didn't do the service I would still have to wait 4-6 weeks for my money to return Also I called to asked for a refund in 1/5/26 and Was told by receptionist it would be done and I asked for a confirmation email in which neither were inputted. I had to actually call the customer service line in order to actually get refund processed. Receptionist made it seem like it was such a hard task to do which is why I think she didn't actually go through with it

Good customer service staff is very nice and polite Doctors…read moreexplain all procedures It's very cleans and they make you feel. Welcome they take care off all your questions

Brand new patient to frost dental care and I think all of the office staff and Dr. Frost are…read moreabsolutely awesome. They took care of me within an hour of me being a new client as I had a dental emergency and I'm so glad that I found them. They will be my primary dental for as long as I remain in the area. If you were looking to switch dental offices now is the time to get set up with frost you will not be disappointed..

I rarely send out a review, but I've had such amazing experiences with Frost Dental consistently…read morefor several years now. So, after my last visit I realized that an honest review would be a great way to show my appreciation. I used to have a dentist in Houston who "upsold" me several times and probably gave me fillings that I didn't actually need. In all these years, I've never been upsold by Dr. Frost or her staff. In one instance, about 5 years ago, where I severely cracked a tooth that could not be saved, Dr. Frost and her staff handled getting it fixed and I have not had a problem with it since. The staff at Frost Dental are amazing. Easily the best staff I've dealt with whether compared with other medical facilities or even in the corporate world. A couple of years ago, I moved a few hours away. To this day, I continue to make the drive back out to Pearland to use Frost Dental. I have no desire to use anyone else. They are that excellent!

I needed to find a new dentist due to a change in my insurance. I decided to come here after my…read morehusband and best friend recommended it. They have a private parking lot which had plenty of spots. The lobby was very clean and spacious. Check in was very easy and pleasant. I didn't have to wait long to be called in. I have extreme anxiety related to dental procedures including cleanings due to sensitive gums. Unfortunately, I didn't have a pleasant first time experience with the hygienist that day & even felt ashamed by her remarks. I wish there was more caring bedside manners especially coming in as a new patient & informing her of personal struggles but I decided to come back for a second appointment to fix other dental issues. The assistant that day was very kind and even noticed when I would tense up. She immediately reassured me and encouraged me to relax as best as I can. It was so helpful and I truly appreciated it. Dr. Metwali was informative, answered questions without rushing, and made the procedures go smoothly. I didn't have any post procedures issues besides the expected soreness from local injections. I plan on continuing as a patient but will better advocate for myself.

I've been coming to this place for a couple years now and have always left satisfied. And that's…read moresaying a lot as I absolutely hate going to the dentist. The dentists here are always matter of fact and bluntly tell you the truth. I appreciate their honesty and helpful recommendations and thankful they don't give me the run around (like every other dentist I've been to prior to coming here). They don't push me into treatments (that are usually costly) but give me all the options clearly and factually. I've had cleanings, x-rays, and fillings done here and every experience has been pleasant and efficient. For cleanings, the dental hygients are always extremely thorough, friendly, and full of recommendations. My appointments are always honored on time and the parking lot has plenty of spots available. This is the first dental practice I don't mind coming to (and I've been to many in my 40 years of life living in different cities).

This was hands down the worst dental experience I've ever had. I arrived for my 11:00 AM…read moreappointment and waited four hours without being seen only to be fed excuses. The office is completely unprofessional. Three people at the front desk, only one working. The others just sitting around. Patients without appointments were taken ahead of those with scheduled times which makes no sense. There was zero communication, acknowledgment, or accountability. I wouldn't bring my pet to a place like this. This place feels so fraudulent and it's shocking that my insurance refers patients here. Four hours of waiting with an appointment and no care is unacceptable. This office seriously needs to be investigated. The tall lady with the braids hates her job, the Hispanic lady that left at 12:30 seemed to be the only one with a little care about her job. Asian man doesn't even check vitals just asks weight puts the bp cuff on doesn't even let it finish takes it off only to go stand around twirling his fingers. Dr comes in after four hours says 1 sentence then she's gone never sees her again. Everyone was just present and collecting a check seriously if we're paying for a service this needs to be fixed changed and handled because the way we were all treated like just a number is unacceptable and ridiculous. Then has the nerve to charge $240.00 and no one even as so spoke a full sentence to me. No service at all and 240.00 is crazy. I will report this to my insurance.

I use to come here when it was Crown dental! Everyone was friendly and they would get you in and…read moreout. Now that it is Brident people are friendly but the service is slow. If you have an appointment it doesn't matter they take their time and fill all the rooms before getting to you. It's an inconvenience. I will have to find a new dental office. I should not be paying for 20-30 minutes in between seeing the doctor and getting my teeth cleaned. It's crazy.

Brought my son here for a consultation and they were nothing but kind…read more Dr was honest & clear in her recommendations and ultimately we decided to use them for an expander and braces. I felt like their prices were very good and hope each experience is as good as the first.

I recently had to replace my retainer and went to Ello Orthodontics. The entire process was very…read moresmooth and easy. I was able to come into the office that same week I called. I thought the office was very clean and modern. Dr. Teresa was very professional and friendly. She answered all my questions, explained the process in detail, and made sure that I was comfortable. She is definitely the best orthodontist I have ever interacted with. I highly recommend this office and will be coming back for any future needs.

Dr Adams and her entire team were amazing! They fit me in late in the day because I urgently needed…read morea root canal, and they were really friendly and patient with me. I still can't believe that I had a root canal and didn't feel a thing! Everyone I met was super professional and I couldn't have asked for a better experience. If you go ask for dr Adams, gabby, Mike, and ms Francis. That was my dream team!

Customer service needs improvement, older Hispanic lady has a very bad attitude. Wait time with…read moreappointment is extremely long, been waiting 2 hours! Lastly, the estimate they give you will be much higher than original estimate, be prepared to pay more. Alot more.