Full Nelson saved! Young Blake, hvac tech came out last week and informed me of what my system…read moreneeded. Clint, hvac guy just seems to save me every time he comes!!! From BIG issues to the very small issues Full Nelson seems to come through for my family! Amanda, phone/scheduling clerk takes the information from the customer and notes my account so that the right techs show up for me! Thank you and I'll be calling again and renewing our membership soon!

This place sent a man who did only a small portion of the work, charged for things he didn't do,…read moreand wouldn't give me an itemized bill. I'd give them zero stars if I could. A complete rip-off.

I purchased a home in KC and the A/C unit was brand new and just purchased. The work was done very…read morepoorly so I looked up the serial number on the A/C unit with the local wholesaler. They informed it was sold and installed by Affordable Comfort KC. ACKC installed the A/C unit and replaced the coil in the HVAC. Their work did not hold up as the ducting slowly sunk into the unit and separated from the rest of the house. It was not reinstalled properly at all. I called ACKC six different times this past summer telling them I would pay them to fix thier work. I never received a call back for scheduling the repair. During our last call I told them this is the last time I would be calling if I didn't get a response and leave a bad review with pictures of their work. I did not receive a call. This process was between two and three months long. They had time to call me back. Man of my word, here is the review. In conclusion: ACKC was unwilling to call me back and stand by their work or even come out and look at the poor install. I would be happy to replace this review if they would just come do the work. I'm even willing to pay them for their time and update my google review. Just make it right.

Ryan and Affordable Comfort KC are great! Call them first. He was responsive to phone calls and…read moretexts, showed up when he said he would and his work is top quality. He caught a few things the first guy missed (and these things were confirmed necessary by another technician). He makes sure you have what you need, but won't try to sell you on something unnecessary. The products he uses are great quality. He is an all around good guy who does great work! We won't use anyone else!

We had the company out to our house 4 different times for the same issue. They said it was fixed…read moreand then another guy came out and said the previous guy didn't know what he was doing and he installed the valve backwards on our water softener. Had ANOTHER guy out to tell us that they still didn't install it correctly and that is why our softener was not using any salt. Now the company is claiming I owe them over 965.90 for credit card processing fees. Will be filing a lawsuit against them!

I have had this company several times and they have always been great. Their prices are very…read morereasonable and i have found all of their help to be very friendly and they know what they are doing. Recently i had some work done and because it was not a good time financially to have the work done, i spoke with April and she was able to work it out so i could get the work done. I was very hesitant to get it done because of the experience i had last year with LAVEN ELECTRIC AND THAT EXPERIENCE WAS HORRIBLE. I saw the laven reviews online and they were good but the owner would not come to the house and see the mistakes. I had to consult with a lawyer and was advised to take them to court even the kansas attorney general told me to take laven electric to court which was more expense i could not afford. i just took my losses on that one. he made a small compensation but not enough to fix the problems he left me with. April at Denney's restored my faith that there are actually some good companies around that will do good work and stand behind their work. April went above and beyond helping me arrange to have the work done and there were absolutely no problems in getting the work done correctly. April is a great asset to Denney's as i am sure is true of all of their employees.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Had Razo Plumbing out to replace my Water Heater, Alfonso was very professional and knowledgeable,…read moremore so than the big plumbing companies

-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Had a really nice, lowkey experience on some furnace repairs from All 4 One. I debated between…read morewhich company to go with for too long before just calling them and getting on the books as my furnace was dripping a considerable amount of water heading into the winter. While it looks like they offer Request-a-Quote (score!) I ended up just calling them as I was out and about. They gave me a two hour window the very next day, then called before they showed up. The tech was the definition of efficient. Friendly enough, not much chit chat, just more or less there to look into things and get the job done. My only slight issue was just a few things that were lost in translation -- they had the address wrong, were not close on spelling my name right, and then the price. They told me they could fix the issue for $135 which I agreed to, then was a bit surprised when the bill was for $209 as the final bill included the parts & labor. No biggie and a very fair price for the tune up and replacement, just would've been nice to know the actual total. The total price did match up with my expectations, so no biggie, just worth noting as I feel like maybe they could automate their bookings/billing just a tad better. TL:DR; I appreciate how fast they were, how they diagnosed and fixed it, and the price point. I'd call them again if the need arises.

Antoine just serviced my 2 furnaces(maintenance) and was professional and very nice and…read moreknowledgeable. His prices are very reasonable and he cleaned up afterwards. Everything was done very well. He will be our HVAC technician in the future.

I'm verbatim copying my Google review, but that's okay, because I had a great experience with this…read morecompany and the world needs to know! Absolutely a class act and great company. I called with a toilet emergency at 3:30 in the morning, and Danny was on call; he walked me through some safeguards I could take to shut off my water while they cleared a spot in their schedule for later that day to fix the problem. Later on that day, Danny was the plumber to respond in person as well. He was quick, efficient, courteous, and friendly to me and my family (and very accommodating to the fact that I had a curious three year-old who wanted to ask a million questions about what was going on). This is a great company, with very fair prices, but the reason we'll always call them first from now on is the wonderful hiring decisions they make. A+ job for some A+ plumbers!

Contacted Quality Plumbing and described exactly what we needed done: install a water softener…read more(that I had already purchased) and install a new faucet. They responded and said they understood. The tech would arrive when scheduled. We took off work for the installation. The day arrived; it was a Friday, and the technician showed up. He looked around and stated that he had a few appointments prior to mine (it was 10:30 am), and he was out of supplies to complete the work... including installing the faucet!!?? He rescheduled for a week later. A week later came. Quality Plumbing contacted me and stated that we should change our date because they scheduled us for a Holiday and costs would be much higher. I thanked them and rescheduled. (Tuesday, 8-12) The day arrived, and 12:00 pm came and went. We contacted them. Oops... they forgot to put us on their books.. The entire experience was frustrating and absolutely unprofessional. I called Anthony's. They came out 2 hours after we called and completed the project in just a few hours. I don't know how this company has 5 stars... but my experience barely gives them a one. You can try your luck and maybe risk posting a review like mine, or go to someone a bit more trustworthy.

They arrived on time, I received lived updates while they were en route to my house. The work was…read morecompleted quickly and thoroughly. The whole situation and all potential solutions were discussed thoroughly.

I have used this company a few times in the past and have always been satisfied with their customer…read moreservice, knowledge, and friendliness. I was so pleased with Adam recently, and he gave me lots of good information on how to get a replacement sprayer head on my faucet free of charge through the brand's website.