This new Madewell looks gorgeous! They recently renovated earlier this summer and reopened in July…read more When you come into the store it is beautifully designed with arched fitting rooms, tiling along the cash wrap and plants all throughout the space. It's super aesthetically pleasing and just makes you want to shop. They also opened a men's portion within this store. The associates were also very friendly and attentive despite the store being very busy. Can't wait to come back to the Short Hills mall to visit this Madewell store.

Stopped in here to do a return, there was no one at the front register for a good 10 minutes. While…read moreI waited, I took a look around the front of the store and found that you can donate old jeans here and get a discount on a new pair if you do so, see my photo of the instructions. I like that they recycle or upcycle of the jeans. I guess everyone was in the back helping customers at that point. Only after the line of us got four deep, someone came over to the register. I think the floor manager saw us lined up and flagged over someone else working in the changing area to see that we were served. At least the return went smoothly, payment right back to the original payment form.

If you grew up with GAP as I have and are expecting anything resembling their quality of thirty…read moreyears ago -- that ship has sailed. However, if you're looking for some disposable fast fashion the smart move is online where sales and discounts are ongoing with most styles and sizes readily available. In store is usually disorganized and generally not worth the scrum through the debris for paydirt. On balance, a very mediocre experience.

I was Discriminated against. The store manager would not honor my 20% off coupon that was given at…read moretime of opening a credit card the day prior, it is good for two weeks. Her customer service was poor and she did not value me as a consumer.

I fricking love this store! I have been there numerous times and everyone is super friendly and…read morehelpful. It did not take long for me to reach gold level! Hehe Even when I purchase online, the shoes always get to me super quick. Prices are very reasonable as well. Thanks for the awesome customer service at the store and via phone!

Friendliest famous footwear! Every single time I have been in this store, all of the employees…read morehave been super cheerful and very helpful. The shoe selection is quite decent as well and includes a bunch of non leather options for vegan customers. Today we utilized a BOGO half off plus a 15% discount and Daughter M.B. came home with two pairs of really sharp boots (adult size) for $94.

Great clothes great prices they have a lot of selection formalwear and causal wear service is good…read moretoo

5 stars for Jane, the store manager of the Gillette NJ Jos Bank location....she is knowledgeable,…read morefriendly and terrific! I will only go to her from now on for great customer service to purchase my husband's suits.....MUCH better than the Summit location sales help!

Just left Tuxedo by Sarno in Denville, NJ. I needed a suit…read moreand other items including alterations for an unexpected death in the family services up in Boston. Tom and Seth were outstanding and helped me completely with everything!!' I can't thank them enough. So refreshing dealing with real, personable people who really cared about me and my situation!! Highly recommend them for any needs you may require!!! Bob R Randolph, NJ

Great customer service. They make sure the fit is right. They didn't mind me coming in twice for…read morethe fit.

MADE... IN... CHINA!!!!!…read more Don't be fooled by this suit place. They say their fabric is Italian this and that, but the tags all read (first line) "Made in China". Like, how do you tell people it's top quality when you have a questionable business. I would NOT pay the prices they are selling for anything in there. Go elsewhere, pay wayyyy less and get it altered. You'll save way more money and know you're not supporting a bad business model. TIP: Here's my rule of thumb: look at their accessories. I took a good look at their shoes and they were bland and dull coloring. That to me, made me question how true their price was and about their suits.

Fantastic experience! Special shoutout to Samuel who went above and beyond for us. We did the $999…read moretuxedo package and had minor alterations. Would highly recommend for formal events and black tie weddings!

Lance to the rescue! First night of Spring 2023 he put together just what I needed. Kept the price…read morereasonable and got the hens done by a seamstress on site for a modest price. So stop by and have Lance get you what you want for a price you don't want.

Went with my husband and 15 year old son, they both needed suits. It was quick and painless! Great…read moreservice and they got everything they needed and more!

I called in today to have a jacket repaired as there was a part torn on the back side of it. They…read moredid an fantastic job. All of the staff were very kind and helpful. I truly appreciate there fast service. I will definitely be coming back here. I highly recommend it.

Disaster! What an…read moreawful experience. The tailors were snooty, and unprofessional. All they tried to do was push their suits on me while being completely unhelpful when it came to measuring and answering questions about the suit I needed tailored. Regardless, I figured they'd be decent enough as they tend to sell higher end brands, and didn't want to trust my Zegna and Isaia suits to a cheaper tailor. Boy was I wrong. High prices do not mean good quality when it comes to services. I got $5 quality for a $260 price. Pictures of the grey suit are the surgeons cuffs done at Rowma are uploaded. They cost $120. I cannot how badly they came out. Pictures speak 1000 words, and I'll stop ranting and let you behold their handiwork. Judge for yourselves.