Quite possibly the worst customer service I have ever encountered. I made an appointment to shop…read morefor MOB gowns. I showed up on time for my appointment and was greeted by a very aggressive sales associate who told me that they did not have any dresses in the color I needed in my size and that because it was the end of the season they could not order anything for me. Let me say, I am a misses size 16. So not sure if that was a play here but she proceeded to show me one or two awful dresses she might be able to get. She told me she would get dresses in January for the next season. When I asked if she would still be able to get them by my daughter's April wedding I was told it depended on the gown and she wouldn't know until then.Well, that's not reassuring!! I was pretty much turned away. Complete waste of time. It is fall/holiday season! You would think they would have a selection of gowns for the holiday season, especially in dark green.... But nope! I came in here with no budget as long as I found something I love. It's a shame they were so awful. I obviously will not be back! My husband was with me and was so horrified by how rude they behaved. Terrible service and limited selection I guess but I wasn't allowed to look at anything so I guess I have no way of knowing for sure!! Avoid at all costs!

I would give this place zero stars if I could. I made an appointment to try on MOB dresses and had…read morethe WORST customer service experience! We arrived on time for our appointment. When we arrived the shop was completely empty except for us and the two women that worked there. I was greeted by a sales associate (I believe her name was Jo...but I honestly don't remember) who had a generally aggressive vibe but this is NJ so I let it roll. She asked what I was looking for and I explained that I was looking for a green gown for our daughter's April wedding. She immediately became irritated and huffily told me that she would show me around. She explained on the tour that they did not have any gowns that would 'fit' me in green (I am a misses 16/18) and that because it was the end of the season she could not order any of the dresses she had in a different size or color for either. She asked to see some images of gowns I had seen by a brand i liked she carries. I showed her several options. She pulled a VERY matronly gown out and said she could order this in my size and hem the sleeves off. I insisted that I did not like the dress and she wanted to argue about how it looked just like the image I showed her (it absolutely did not). She then pulled another dress out that was clearly NOT appropriate fora MOB and offered that. This was NOTHING like what I showed her. By this point I was beyond upset and frustrated because she kept restating that they didn't have much in my size....as if it reinforce I was fat. She said my only option would be to buy something off the rack or wait until she got new gowns in January. I asked if I waited until January if the gown would arrive in time for an April wedding. I was told she couldn't be sure until she knew which gown it was as not all gowns are kept in stock so there was no way to tell. This doesn't even make sense because all the gowns I showed her are fully stocked and orderable online. By this point I decided to leave as I was barely holding it together from giving her a piece of my mind. It's a shame because we went in with NO budget as long as I found something I loved. Considering they had an EMPTY store might have been a good idea to try and capture the $1,000+ sale. DO NOT shop here. They are rude, not size inclusive, and the selection is limited if they can not offer additional sizes and colors. Such a waste of an afternoon.