I went in for a manicure with gel nail polish. Except for the rudeness it was okay. I went in after a month to have a new manicure..The man used some kind of electric grinder to remove the polish. He then told me my nails were thin and I needed some kind of $50 treatment. I told him to just take of the gel polish and I would wait. When I got home and really looked at my nails, they had been ground down and were extremely thin. I have not had weak or thin nails for the last 10 years or more. I am 77 and if anything my nails are very thick. I do believe he ground them down so they were very thin and he could try to sell me the $50 treatment. Beware of this place!!! read more

Made an appointment and arrived on time, but they took 2 walk-in people before me and expected me to wait an hour. They only have 2 technicians working, only one who does acrylic. Neither speak decent English. read more

The worst pedicure I've ever received. Cut my toes way too short . Waited an hour past my appointment time. Used the same mail tools on everybody. The husband isn't licensed and burned my toe with the drill. DONT GO HEREEEEEEEE read more

I wanted a pink and white Ombré so I called scheduled an appointment for 2pm. I got to nail place at 1:45 and waited till 2 and then I let them know I had an appointment for 2pm they told me to wait 20 mins. I did and they got me a few mins before the 20 mins were up. I was seated and they asked me what I wanted I said I wanted full set of pink and white ombré and what I got was not what I expected. they charged me $55 and I think they need more practice read more

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Not even 1 star. Do not go to Ephrata Nails! Despite the incredible rudeness and below acceptable skills, this place is a nightmare. Appointments are useless and quality is dependent on how many people have been waiting due to over booking. I paid $100 for a dip manicure on Saturday and by Monday 3 were broken and they refused to fix. I was yelled at in front of customers and they still refused to fix or refund. My daughter had made an appointment with them despite my urging her not to, she made her appointment 4 days in advance and was made to wait over an hour as walk-ins continued. After an hour and a half wait she was told they won't do designs so she picked a solid color and was again told no to just basic color! She walked out. I will never go there again and either will she. This is the worst salon in Ephrata, possibly the worst in the county. I would not recommend to ANYONE! read more

These people have difficulties communicating, they take walk-ins ahead of people with appointments, and they're quite rude in general. The quality of their work is okay, but not worth all the hassle. read more

I went in for a pedicure with my mom it was super rushed and sloppy. Definitely not worth the $45 we each spent. On top of that my moms nail chipped as soon as we got home. Next day my mom tried to go in and get it fixed. Waited over an hour and asked this lady how much longer it would be and she responds yelling at my mom to just wait. First of all this lady needs to fix her nasty attitude and be better to customers because we are giving her our money! My mom just asked for her refund which she replies ok takes off her nail polish and only gives her back $10! That massage was not worth $35 that she did not give her back! This place has very poor customer service. This lady argued with about every customer instead of making things right. I understand she's probably overwhelmed from being busy but she should be grateful she's getting any business at all especially with her nasty attitude. She's lucky we don't understand what she's saying when she talks in her language. There are so many better places to go get your nails done so save your money and spend it where you will get treated better. Definitely DO NOT recommend this place! DO BETTER EPHRATA NAILS & SPA read more

Ephrata Nails - Rude lady! - Nail Technicians Near Me - Ephrata, Washington

They take appointments, but when you arrive you'll wait along with rest of the walk ins. They don't appear to sanitize the utensils used on my feet. I thought they were super conscious of sanitation since they use the plastic soak bowl liners, but turns out that's just for their convenience not mine! The more people that show up to get nails done the worse your mani or pedi job is as they rush to finish so they can trap the next customer into sitting in a chair. They will work on your toes, then leave and start someone else's nails, wearing rubber gloves but again for their convenience not for sanitation purposes because they don't change them from customer to customer or while taking payments at the register. Gross! I've tried this place now 4 times, 4 too many. read more

Enjoyed myself at Ephrata Nails and Spa. The pedicure was so relaxing. My feet are pretty important because of a medical condition. They took care of me with care. No nail color sorry. read more

Ephrata Nails - Just Finished! - Nail Technicians Near Me - Ephrata, Washington

Treatment was good up until I they actually had to do my toes. Skipped many steps was bouncing from person to person and left me hanging for about 30 mins just sitting there uncomfortable. They skipped many of the steps and didn't even apply clear coat I saw the clear polish and ended up painting it myself no one said anything I assume they was too busy to even notice I'm pregnant and was starving and didn't want to waste anymore time cost was advertised for $35 and she charged me $45 of course being the nice person i am STILL tipped $5. First and last time I will ever go there next time i rather drive to the next town 30-1hr away to get them done you would think a small town would have decent or better service than a bigger city. WRONG. I could have gone somewhere more professionally and better quality and service in the bigger city for the same price first and last time I will ever go there. read more

FINALLY a quality nail place in the area. Do the deluxe pedi it's to die for. The gel the massage it all is amazing. This saves me from an hour drive just to get my toes done. So happy. read more

Highly recommended nail salon.I love getting my nails done here. They are friendly and do an amazing job.

If I could give them a negative star rating I would ! I asked for a specific shape of nail & the male nail tech went ballistic on me , tossed his things , threw his mask on the ground, was screaming infront of other customers etc. WOULD NOT recommend!!!!! read more

Worst experience EVER. The guy was so rough and rude!!! Don't go there! I'm from out of town so my only option.

I wish I could give a better review. I've been pleased with the quality of the manicures I've gotten here in the past, but the long wait times makes it not worth the wait. Twice now I have made an appointment in advance. Twice now I have waited nearly 2 hours. A quality manicure is simply not worth this wait. I'm almost offended that they accept appointments even though they're understaffed. The worst part was that I was charged full price regardless of the wait. To me this is inexcusable. I will not be getting my nails done here again. read more

Don't even bother making an appointment, everyone is a walk in. Made an appointment days in advance only to sit for 25 minutes while they had 6 manicures going but only 2 employees. Ended up leaving and wasn't even acknowledged. read more

Now I understand why it's not a 5 star, a lady who came in half hour after I got there who must be a friend of the owners got 1st class treatment I had to wait !!! Her nails were 10 times better than mine read more

No point in making appts here. Place sucks & the woman is rude. She overwhelms herself & takes it out on customers. She needs more people! Her mom does pedicures but only the cleaning/massaging part then you have to wait 30+ mins for owner to finish. Ridiculous. read more

Worst place I've ever gotten my nails done. 10/10 do not recommend. The service was horrible, I have had multiple appointments be at one time and not actually get in for another 2 hours. read more

Ephrata Nails does excellent work and would get a 5-star rating if they had more help to take care of their customers in a more timely manner, especially on days before a holiday or homecoming etc. read more

Every time I come and make an appointment they "squeeze" me in an hour later, rush the job, try to push gel on me because it's faster and pricer, and reuse nail files on multiple clients, which really grosses me out. The only good thing about this place is the lady that takes care of your foot massage and whatnot before the actual pedicure. read more

Mom and I were in town visiting and thought we'd stop in and get our nails done. Mom wanted a gel manicure and I wanted a pedicure. I was called back pretty quickly. By the time my pedicure was complete, Mom finally got called to the chair. They began to take off her previous gel manicure and left her there for almost an hour. They completed two more pedicures... both that came in after Mom and I and got through half of a full set on another customer who also came in after us. The finally, they took the foil off Mom's nails. I've been to my fair share of nail salons and I've never seen this happen. We come to Ephrata once a year for vacation and we will not be back. Over 2 hours for 1 manicure and 1 pedicure is a bit ridiculous AND putting customers first that came in after us - all walk ins, no appointments. I only gave two stars because the employees here did nice work... eventually. read more