Easy access reception staff efficient and friendly. Medical staff members listen and provided good…read morehealthcare.

The place is clean with very friendly employees! I had my Pet Scan done here last week and today I…read moream having my CT Angiogram . The person performing the procedure called me yesterday and went over what I needed to do prior to the visit and he explained the procedure. The quality of care is excellent. The staff makes you feel like you are at home.

My experience at this office today was unacceptable. My appointment was at 1:00 PM. When I first…read morearrived, the door was locked. I noticed a plaque stating the doors may be locked from 12:30 to 1:00, so I waited until 1:00 before returning. When it was still locked at 1:00, the time of my appointment, I knocked to alert staff that I was there. The staff member who opened the door was visibly irritated, pointed to the plaque, and asked if I "had a question" instead of welcoming me or simply saying hello. Her tone and attitude were rude and unprofessional from the start. Once I was inside, another staff member came around the corner and, instead of showing professionalism or trying to diffuse the situation, made a sarcastic comment about the plaque and their lunch hours as she walked away, clearly meant to be rude. If the office is closed until 1:00, then maybe appointments should not be scheduled at that time. It is customary for patients to arrive a few minutes early to check in. Had the first staff member simply opened the door, greeted me, and said "let's get you checked in," the entire situation could have been avoided. Instead, she acted as though I had inconvenienced her by knocking. The echocardiogram technician was not rude, but she was indifferent and impersonal. She seemed rushed and less thorough than other technicians I have experienced. What truly concerned me was that after telling me I would need to undress and put on a gown, she did not leave the room. When she realized I wasn't changing, she asked if I wanted her to leave, but in a way that made it seem unnecessary or inconvenient for her to do so. That should never even be a question. Patient privacy should always be assumed and respected. In my 50 years, I have never had a nurse, doctor, or technician ask that in any medical setting. They always leave the room to provide privacy. It was unprofessional and inappropriate. The room itself also appeared unclean, with a trash can overflowing with used gowns, dirt on the floor, and dirty chairs, which made the environment feel unsanitary. It's a shame when poor staff behavior reflects so poorly on a practice. There are too many options out there to tolerate this level of unprofessionalism.

I have been trying to simply make an appointment and confirm what tests will be done…read more Unfortunately my first visit consisted of waiting almost 2 hours to find out I could not do the required EKG due to some treatment side effects. This time I have been reaching out via their website and telephone for about 10 days and all I can get is odd responses from Rayna. She has advised me that if I don't bring test results, that the doctor has access to, to my appointment then I will have to wait while they access them. I do not understand why they would not pull the actual results and add them to my file. Maybe that is why my last visit was so long? I also cannot get a clear answer on what tests this visit will consist of as Rayna again says none but if they missed the EKG then obviously they will want to do that. Trying to confirm what else and after speaking to her twice it is very clear she does not listen or notate what calls consists of with patients. I have asked that a nurse or someone engaged in patient care calls me back. Fingers crossed after 10 + days someone trained in care returns my call as I liked the doctor but it's like pulling teeth to get info and I am already late for a follow up that never called me to schedule!

Dr. Scherer is the best.... Actually meant to list this for…read morethe Grapevine location but they are all the same group so sticking with this one. Dr. Scherer is as good as it gets if you want to make sure you are getting the best care for your Cardiovascular System. It was kind of interesting to hear Terry Bradshaw on the Jay Leno / Tonight Show give a shout out to Dr. Scherer in Grapevine, TX as the best Doctor who fixed a health issue with him. If I could get on Leno I would give a shout out to Dr. Scherer and Team also...

Dr. Wahid is my family cardiologist. Met him through a cardiac event while at Baylor in McKinney…read more Dr. Wahid is the real deal. He got right to the issue and explained what was going on. Excellent bedside manner. Highly intelligent, skilled and caring. Great sense of urgency. I'm grateful to have him as a doctor.

Dr. Wahid has worked with our family for over four years. He continues to provide the highest…read morelevel of skill and cares deeply for all his patients. We have received excellent care from his staff and they always take good care of our entire family. Dr. Wahid explains procedures and care plans quite well and takes the time to listen and ensure everyone agrees and understands. We highly recommend Dr. Wahid.

I had the best experience…read more the usual paperwork but the nurses were very friendly and the provider was fantastic. Spent time with me and explained everything thoroughly. Easy arrangement were made for a referral and the lab there did a great job

April 16, 2026 Wise County Medical and SurgicalReview: 1…read moreStar Worst experience I've had with a medical practice. I scheduled appointments for both my wife and myself, but the office created multiple errors that ruined our visit. We received a notification on my wife's phone confirming a 10:15 a.m. appointment for her and an 11:00 a.m. appointment. When we arrived at 10:15, the staff could not find my appointment and eventually realized they had mistakenly scheduled both slots under my wife's name only. Compounding the problem, we were never notified about an earlier 9:30 a.m. appointment that had apparently also been scheduled. By the time we finished discussing the confusion with the staff, it was already 10:30 a.m. They informed us they were running behind and could see my wife immediately, but I would have to wait until 4:30 p.m. -- an extremely inconvenient option since we live 35 miles away. The staff was rude and unable to explain the scheduling errors. They offered no apology and simply suggested we come back later in the day for both of us. We ultimately had to cancel the morning appointments. In the several visits we've had with this practice, I have never once been seen by an actual physician -- only nurse practitioners. The combination of poor communication, scheduling incompetence, and unprofessional staff makes this one of the most frustrating medical experiences we've ever had. I would not recommend this practice to anyone. April 16, 2026

In December of 2011, I walked into the nearest ER with pain and tightness in my chest, nausea and…read moreshortness of breath, and pain down my left arm to the elbow with numbness and tingling into the hand. The ER doctor diagnosed pancreatitis and prescribed pain meds and discharge. I rejected that diagnosis and waited for Dr. Caldwell to arrive. He got to the hospital about a half hour later and had a different diagnosis, a heart attack. A heart cath revealed a 99% blockage in the LAD and I had a triple bypass the next day. He literally saved my life. I cannot recommend Dr. Caldwell highly enough.

If you are in need of a great cardiologist Dr. Daniel Caldwell is your guy. He spends time with his…read morepatients and really listens to what you have to say. He will do tests when necessary but wont do them just to do them. His staff is fantastic and his Nurse Practioner Kathy Smith is top notch. If you are looking for great care that is not muddled by big corporate healthcare this is the place. I have been a patient for 3 years and have nothing but great things to say about his practice. Nice to see a doctor who cares more about patients then running up bills doing test after test! Thank you Dr. Caldwell and staff for helping me get back to my best life!

We have been going to Dr. Hollis since my son was born 7 1/2 years ago and I have NEVER had a…read morecomplaint!! Her office is fantastic, her staff is fantastic and she is the best ever. I wish she would see adults lol, we wouldn't go anywhere else. I've never had to wait more than 5 minutes in all the times I've been there and I can always talk to a nurse (rarely do I have to leave a message). Can't recommend her enough!!