Dr Kurepa is a great doctor. He is smart and caring. My wife and I both see him for different…read moreissues. He is almost always on time, and his office team are great as well. Dr K figured out what some other doctors had missed with my wife. He gets my best recommendation.

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

I've been going here for about 4 years now and I love this office. I've never had a bad experience…read more Getting in touch with someone on the phone can be frustrating for those that are not technically inclined. But if you use the Healow app, the docs are pretty quick to respond plus your care needs are documented. I started using Bridlewood, Dr. Glaser and his staff because the last office I was at didn't listen to me. I'm diabetic and trying to find the right medication has been much trial and error but my last office brushed off my errors. So when I first started with Bridlewood, Michelle Hampton heard me and started me on my way to finding what worked. I was sad to lose Victoria Thomas but it was an easy transition back to Michelle and they really do care. I have trouble with getting medication but that's due to my insurance not the office. Michelle and her team have been in constant communication with me and are eager to help where they can. I've had nothing but a pleasant and stress free experience working with the Bridlewood staff. My one complaint would be that I never got an Amazon gift card!

Dr B has been our doctor for several years!!! She is amazing for females ... males... and my 13yr…read moreold son!!!! I trust her knowledge. Intuition .... she consistently cares for my family ...... her level of care is outstanding. I would recommend her to anyone I loved cared for or even just met ... that's how much trust I have in her and her amazing team... Christine is comforting kind and organized ---Jeanie always smiling and welcomes us like she has been waiting to see us !!! Love this group

Im a small business owner…read more I use 'obama care' for my personal insurance because its the most cost effective. we have the gold level plan, or whatever. United Healthcare assigned me to Jennifer Bontreger - I called to schedule an appointment to find out that she's no longer accepting new patients for 'Obama care' people. (Their words) Rude staff. If I'm judged by what insurance provider I use before even getting into your office, Im glad that you're not my doctor, I suppose. Pick ANY other doctor but this one in my opinion.

Dr Jain for the past 10 years has kept my heart care in a positive and managed way and controlled…read moremy medication to minimize anxiety. Thank You

I have been coming here for years as a patient of Dr. Mottl. Dr. Mottl and his team members,…read moreespecially Anthony, go out of their way to provide care and assistance as needed to their patients. The staff here is always friendly and willing to help. I have come here for medication regimens, calcium scans, blood work, and other health issues. I have recommended this place to others who need the care they provide and they also come away happy.

My family and I are so thankful to have found Flower Mound Allergy Asthma Center! The staff are…read moreamong the most friendly and helpful I have ever encountered at a doctor's office! Additionally, there was no waiting in the office, which is unheard of! Dr. Sherry Barnett is a down to earth expert who spent so much time going over the plan to control my son's asthma. She spent a lot of time asking detailed questions and we never felt rushed at all during the visit. I feel very confident and safe in her plan of care for my son. I would recommend her to anyone in Denton County looking for an allergist!

Staff and doctors are awesome! Dr Kesh is so kind and compassionate and wants to truly help!read more

I've been a patient since 2000. He was always great with my kids and joked with them to put them at…read moreease. Dr. Phipps's beside manner is excellent and he's very intuitive. Knowing that he is Christian also gives me confidence in him as a doctor because I know he consults with The Great Physician, daily.

We had a great experience here and the office is very cozy and doesn't feel sterile like a lot of…read moremedical facilities do. They were warm, welcoming and kind. They took the time to listen and be thorough. My husband forgot to ask something and called back after we got home and they returned his call with answers within 7 minutes. We will be making Dr. Phipps office our family doctor.

So finally saw doctor - took 1.15 hours to actually see him from our "appointment" time…read more Dr. Santos was VERY nice, and did ask health and non health related questions. Overall my rating was down the middle...hopefully next visit won't be as big of an epic failure from a wait time.

Dr Santos is fantastic as far as Drs go but the practice under BSW has really slipped. You can't…read moreget anyone in the office on the phone and go to an answering service. They don't ever get back to you. They say to use the portal for communication yet no one answers the emails in the portal. If it were not for Dr Santos and my history with him I'd leave this practice. If you force people to use the portal then you darn well better have the staff to return emails in 48 hours. I've never seen a DR office that won't accept patient calls except for appts and pharmacies or other Drs. Pathetic.

I've had the pleasure of being treated by Dr Drew for two decades. His thorough approach and…read moregenuine concern for his patients make him an outstanding neurologist. His office team is just as good. Highly recommend them.

The office staff is unresponsive and seems disengaged, even argumentative. Phone calls are rarely…read moreanswered and messages requesting a call back never happen. Their website has a page to schedule appointments but it doesn't work. This practice requires a referral from another doctor in order to see you. The referral that my PCP faxed over (fax? who faxes anymore??) was lost it by the office staff. I'm going to see another doc in Southlake. At least they seem interested in taking me on as a new patient. This is a Mickey Mouse organization. Do you want Mickey Mouse as your doctor?