Dr. Patrone explained all that needed to be done. He referred me to Dr. Goldberg to get a root…read morecanal taken care of that I had no idea was an issue. He treated me as if I was his own daughter and made sure I got the best treatment possible for my teeth and smile. The office waiting area is stunning and all the staff is nice and responsive. Dr. Patrone does an amazing job. I am so beyond grateful to him!

Me personally, I would not recommend this place due to billing issues. I was given a quote…read moreregarding pricing. I was given a price for my insurance company covering part of that procedure and I have yet to get my portion back from Dr. 's office. I have repeatedly sent documentation to them. I was originally told that the woman who did billing just up and left so they were trying to figure things out and they would give me a call. no call. Sent out all the paperwork again and even called. Never received a call. I have been requesting money for the anesthesia that I got billed for two hours and I only had anesthesia for 45 minutes. That's $600.00 an hour. So that's a big chunk of money to charge me for. So they fully know that they owe you money, but they refuse to do the honorable thing and give it back to you, which is probably why they have six offices. This is horrible practice and I don't know how they sleep at night screwing patients over. Apparently no one had any conscience at this place. Definitely will never recommend and will continue warn people I'd give them no stars

Dr. Tokunaga and his staff are extremely professional, kind, and accommodating. I have been going…read moreto them for a few years, to get fillings, a molar crown, and cleanings. A year or two ago they did a comprehensive dental exam and suggested a bunch of work (my mouth is sort of a disaster), which they graded from highly essential (like wisdom teeth extraction) to optional (basically, cosmetic fillings), which I really appreciated because it was an honest and well-explained assessment of my dental health.

I've been a client for 20 years. Their customer service and technology is top notch. The dental…read morechairs even have massagers built in. Also, they've recently installed large screen TVs above those chairs so you can watch Netflix! I was still watching an episode of The Office when my procedure was finished. I actually wished the appointment went longer to see the ending. Their staff and amenities make what normally is considered an unpleasant experience enjoyable.

Office staff and doctors are the best in the business…read more If you have an issue and you want it fixed the right way you must go here. There isn't anyone better ! Thanks to You all !

Dr DeGroot and staff were wonderful throughout the implant process. I was not super excited to…read morehave to go to an oral surgeon for the first time, but the team definitely made the experience much less stressful and scary. Each step was explained thoroughly, with plenty of time for questions. Dr DeGroot followed up with me after each procedure, and made sure I was healing with no complications. The process is long, and I couldn't wait for it to be over, but I was very happy with how I was treated and how everything turned out in the end. I also appreciated Dr DeGroot's fun personality, it helps when you are in a not so fun situation. Thanks for the care and the laughs!

I had a tooth implant done with zero problems. The staff also professional and I highly recommend.read more

Recommended a procedure that was unnecessary but could also be harmful (per both my regular dentist…read moreand the periodontist I saw after this). Dr. Silc missed the real issue completely. Furthermore, they do not take insurance and make you pay up front. Well my insurance accidentally sent the reimbursement check to them instead of me, and instead of forwarding it to me (like they said they would) I never heard from them and they cashed the check! Four months later I had to call them when I realized I still never received the check- had I never called they would have made twice the cost of the exam (I paid them, and insurance also paid them).

BACKSTORY Was referred to another Perio practice for a…read moreconsultation. Was checking Cigna Dental site for in-network periodontists including the referral practice. This weirdly named one came up as Dr Reganato in their list with a high rating (low fees) and sounded great... always be wary of these things. Lesson re-learned. This is a very strange office. Or failing as a practice... They answer the phone "Hello" without identifying themselves by business name and individual aka "Business Name, Mary speaking, how may I help you?" And when pressed with "uhh is this a business" they respond with "Perio" like they don't want to state who they are... vibes like they are dodging debt collectors? Weird af. EXPERIENCE Tried to make an appointment, they ask for a referral from your dentist, if you contact them... to "build a rapport" with your dentist... aka trying to get more business (need more referrals do we?) Which tracks when they closed an office in Arlington Heights and barely have any reviews on Google or Yelp. I think it's because Cigna stated fees that seem very reasonable, and this guy doesn't want Cigna Dental patients. That is my guess... are they contracted to these rates? SHADY behavior by the dental office manager Elisa and the various Susan's as well. So, suss, their conversation had a sad desperation vibe... the 2nd follow-up chat with the receptionist before Elisa... showed the senile person didn't even know who she was talking to and almost booked me, then got my name, put me on hold, and said the whole lie about September as the next available date... perio referral consults are done immediately because you don't wait on gum issues, so why did you want a referral? Beware of this weird sketchy place... oh just looked up the office. Strip mall between a Halal Meat market and Nail Salon... so they seem very successful and legit. Do professional office people answer with just "hello" and don't ask for ID info when you call to look up your account? Or say that they delete emails when appointments aren't made after their follow-up call, because they thought you were someone else... seems odd to be soliciting appointments, but then having the Office Manager Elisa say theyre booked up for 3 months and next availability is in September... after they finally get your name. Classic Susan... x2.

Dr Reganatto and his entire staff were absolutely what this scaredy cat patient needed. I went in…read morefor a crown lengthening and it was explained very thoroughly what would be done and they eased my fears of what the procedure would be like. On the day of the procedure I was treated with nothing but kindness, respect and great care. I would 100% recommend this office for any periodontal needs. An extra special shout out to the nurse (I'm sorry I didn't get her name) who was there for the consult, procedure and the follow up. What a wonderful nurse she is. I hope I never have to go back again, but if the need does come up I know where to go.

I just wanted to drop an update. I was the first to review doc on Yelp and it's been a while. So…read morehere it goes. So there I was... the bonding on my front teeth broke for one reason or another (laffy taffy two days after my front teeth bonding was redone... oops) the bond broke. This was one day before my buddy's 50th bday. So I was in a total jam. His daughter could not make it in time to fix my teeth but doc could... only because he literally dropped everything to do so. He made an appearance when he normally didn't work at his office JUST FOR ME despite the fact that he had an important errand to do that day. So he paid a friend a little bit to do the errand for him and came in because he knew I was in a jam and fixed my teeth!!! Needless to say, I was all smiles for my buddy's bday photos the next day. Doc Romano is not only a great dentist/periodontist but he's a good man and his daughter who joined the practice turned out to be great people too! Super personable, professional and truly good at what she does! So if you are looking for a dental practice that is honest, thoughtful, fair, and compassionate this is the place. And with Dr Romano 2.0 coming onto the scene, I have all the reason in the world to believe the tradition will continue. Trust me. Go here.

Not my first dental rodeo. I have a couple implants and crowns after a couple root canals and know…read morehow dental procs go Went to this perio because he was in Cignas network. There's something sketchy going on with an upper right molar and I decided to start with a root planing scaling (extra deep cleaning)... and see if that would help. It did a bit I guess but there might be more necessary so yay 2026! Anywhoo... this place is nice enough but its definitely more a family shop then professional office location is in a south Schaumburg strip mall and seems oddly designed. The admin staff seem okay but had a habit of not returning calls for 3 or so days which I was not a fan of in terms of service level. Loved Siena (dentist daughter) she was very cool and fun to chat with... her Dad was alright but seemed to over-explain basic dental procedures which made me think the demographics of clients were not critical thinkers... Ultimately though I think it wasnt a good fit after a year of trying their services... others might like the practice though.

Read 2 attachments: My response to Monika Strelak the Office Administrator's passive aggressive…read moreletter to me. Simply, because I'm shocked and questioning why they are billing me $2,664.00 for a simple tooth extraction of which I have already paid them $1,271.00 see attachments. The unprofessionalism and lieing is astounding. Difficult to express how damaging this entire experience has been. I was a referral from my primary Dentist and I thought I would be in trusting caring hands "Dear Monica, I was referred to Robert J.Ryan DDS by my primary dentist David J. Bohm, DDS to receive an expert opinion on a faint small gray area of my tooth. My intent was to keep my tooth and not have it extracted because I was not in pain. However, after asking Dr. Ryan if there was any possible way to save my tooth, his response was: "Nope it's a goner". After my tooth was extracted and with my face still numb Dr. Ryan mentioned building up the area with bone. I responded: "do what you need to do" regarding my tooth extraction. That was the extent of my consultation that morning. Regarding your letter dated October 12, 2023 is a complete fabrication of events. When you called me prior to my appointment for June 6th of 2023 I asked you if that appointment was a consultation or the procedure? To which you replied: " No, that is for the procedure" My reply "I should probably meet with Dr. Ryan first since I'v never met him prior to the procedure" and you reassured me "that wouldn't be necessary and that I could speak with him for a few minutes before the procedure". I agreed to the appointment because I was referred to Prospect Periodontal & Implant Center by Dr Bohm. Your comment about me "refusing the offer of a separate consult" is false and unfounded , you never extended such an offer. Regarding paragraph 2 of your letter. You never emailed me any options to review. I checked my spam and junk folders to be certain. When I arrived you never once asked me if I had reviewed your emails, because you didn't send them. Regardless, you did not sit down with me to discuss any of these options beforehand, nor did anyone else. Paragraph 5 of your letter regarding "reached out to you on numerous occasions" only after I called several times, emailed your office including on FaceBook's messenger. When I missed your calls I would immediately call back both your office numbers several times to only receive voice mail. Considering the fact that you never answer the phone. What difference would it have made leaving a voice message on Sunday verses your regular business hours, you do not pick up and answer the phone. "Due to the unpleasant incident with you, these courtesies extended to you" What courtesies, your dishonesty. You specifically talked me out of a prior consultation when I had asked you about one. I barely spoke with you when I came in for my appointment. Your speculation that my last voice message "demonstrates a disingenuous attempt in resolving this problem" is snarky and unprofessional. If I had no desire to resolve this issue I would've never bothered to reply. Instead I desperately tried reaching out to your office via phone, email and now by post. I was not threatening to use social media, I am planning on posting my reviews to warn others of my experience. In your letter you falsify events and attack my character, yet, you would like for me to call you to "bring this to a mutually acceptable conclusion" all within the same paragraph. Whom's disingenuous here! At this point there is nothing further to discuss. In my last voice message I asked you to recalculate the charges to a self pay option since you knew from the beginning that Prospect Periodontal & Implant Center was not in my Dental insurance network and would only cover the extraction. I would be willing to pay the difference if there is a remaining balance. Regards,"

Dr Ryan was great. No nonsense approach to giving you a fair assessment of your dental needs and…read morenot out to extract just to extract. I recommend Dr Ryan!

Another great visit to NWP. Thanks to the staff; reception,…read morex rays, hygienist for being so great and super friendly all the time. Met Dr.Tzano this visit. Great doctor. You also Dr. G. Thanks for everything

Whatever you do DO NOT go to this awful place. They are all cheats. The doctor told me I could go…read moreahead and get a cleaning with him and that my insurance would cover it. So, naturally I said sure why not? Well wouldn't you know ... the next month I get a bill for almost $100 saying that they insurance covered there part. ARE YOU KIDDING ME? I could have had it done for nothing at my normal dentist. Stay away from these goons. They'll tell you anything just to get your money. I'm probably going to slash that jackasses tires for Christmas. He wants to cost me $100 then I'll cost him $400. Dickheads.

I moved to Arlington Heights last year and needed a new dentist. I'm so glad I trusted the positive…read morereviews I saw online and made my first appointment at Dental Clinique. I've been there 3 times now and all of my experiences have been great! Erica at the front desk is professional, kind, and always answers all of my appointment / billing questions. Dr. Ivan is very gentle and explains things in detail. I feel that she really takes her time when I'm there. She truly cares about her patients. I would definitely recommend Dental Clinique!

Dr Ivan has been the most conscientious and thorough dentist I've used in 50+ years. Dental…read morecleanings have been thorough, treatment options were explained, the office is spotless, and fees are competitive. Both Dr Ivan and Erica are personable and knowledgeable. They've been flexible with my care and appointments, particularly when it came to a new crown and aligners. Dr Ivan has personally called me to check on my aligner progress. It's a relief to know that I can trust Dr Ivan to have my best interest in mind.

Dr Chuck DiFranco is very professional and caring. I've had some extensive work done by him and the…read morefirst time due to the circumstances and issue I was scared. Dr Chuck put me at ease and I did not feel anything the entire time. I was amazed at how "painless" the procedure was .. they even checked on me the next day! Needless to say my next few procedures also went off without any issues and I've been back for periodic checks and cleanings. Bridget and Rosetta do a wonderful job. From the moment you walk in through to the moment you leave there is never a doubt you are in great hands. Office and clerical staff are excellent with appointments, calling if there is a cancellation to move you up and dealing with the insurance. Appointments are well scheduled, on time, and the waiting room is beautiful, welcoming and cozy with a great selection of reading material. Very happy with the excellent experiences with DiFranco Dental Specialists.

Dr Josie and team, including Libby, Lindsey, Rosetta, Shannon, and Lauren are all great! Opted to…read moresee them due to ongoing gum issues. Scaling done and unfortunatley, additional surgery was necessary and Dr. Josie took great care and I'm healing well!