If you go for a cleaning you are going to end it up getting an evaluation for at least 3 root canals, crowns and implants OMG. I never had a deep cleaning split in 2 visits. The second visit for a filling and deep cleaning $800. Goodness! If you Still have insurance you will paid 178 dollars otherwise be prepared to paid 800 out of pocket! read more

This place is unorganized in all areas. The front desk, dentist and billing. There is a lack of communication with the patient. I have found that's it's really hard to find good dentists in the city of Chicago. Once they get your money, they change. Just be aware. I don't make many reviews, but I felt a need by the service I received. read more

The front desk staff displayed a lack of professionalism, and the frequent rotation of physicians led to inconsistent treatment plans.

As someone with multiple forms of severe anxiety and choking phobia, dentist visits have always been traumatic. I've been going to Royal Dental for a few years and have gotten everything from cleanings and fillings to extractions - and every experience so far has been wonderful. I'm seriously so grateful for this dental office, they always make time to see me on short notice, I'm never rushed, and my anxiety is never dismissed. From Monica and the front desk, to the hygienists and dentists, everyone has been understanding, caring, and as accommodating as can be. I recently had a wisdom tooth pulled by Dr Stanley and Hubert, who made sure to find the best way possible to do the extraction quickly and effectively while minimizing issues related to my anxiety and health issues. Finding a dental practice with this level of compassion for their patients is truly a blessing which many people just don't understand. Plus, their office is pretty high tech and the staff is very knowledgeable. Thank you to all at Royal Dental.There are so many people at this practice I'd like to thank and could write an essay on my great experiences but there's not enough space. I recommend this practice to EVERYBODY, whether you have anxiety or not. read more

They Take Your Money!!! Royal Dental Norridge This office makes you pay out of pocket (even if you have dental insurance) and then bills the insurance company. They tell me that the payment is "just in case" there is an issue but you will be reimbursed. The reality, the insurance pays and then you have a "credit" on your account. I don't need a credit, I want a refund. You are then put in a position to DEMAND your credit back, which has taken months. Maybe they think I will forget that they owe me money. My daughter was overcharged $500-700 and I was overcharged, depending on which time I had work done, between $140-400. I have files a complaint with the Better Business Bureau, and I am NOT the only one. If you have gone here, demand your credit back and go somewhere else. I have since found a very trustworthy dental office, albeit a bit more expensive, but they are honest and never ask for payment unless insurance does not cover. Plus, they break down ahead of time the work to be done and the cost. read more

I received a call to ask if I could move up my appointment which I made 6 months ago at my first cleaning at Royal Dental. I moved and needed a local dentist. my previous dentist sent my X-rays. Not a full set but bite wings. The hygienist asked me if I scanned the X-rays and brought them in. I told her they were sent from my previous dentist and I didn't want a full set. The cleaning started out with her being a little aggressive. At one point I jumped and she said she would lower the speed and that did the trick. When it was time for the dentist to come in she immediately asked me if I brought in my X-rays. Obviously, the hygienist told her I refused a full set of X-rays. The dentist was rude and told me next time I come in I will need to take the full set and it was the law. I would have taken the X-rays but from the front desk staff, to the hygienist to the dentist they were all lacking in patient care in that they were rude or not welcoming. The dentist told me my gums are receding in front and nerves exposed. Said she can do a skin graf and it's optional. I told her and her hygienist I don't have any issues or pain. It all did not sit right with me. My previous dental office was so professional, friendly and never tried to sell me on a painful procedure that they packaged as optional. read more

My Mom's teeth needed some attention badly it's been years since she's gone to the dentist. Suffering from periodontal disease she had to have 5 teeth extracted. I found Royal Dental online and made an appointment for her there because most of the staff is bilingual and Polish speaking - my Mom's first language. From the moment I called to make the appointment for our first visit to their beautifully decorated waiting room and offices it was a 5 star experience. We were greeted warmly by the receptionist Agnes. She set the tone for Mom's entire experience. Next Mom had X-rays taken by Julie who was so warm and friendly and professional- she made my Mom very comfortable. Her dentist Dr. Sung is pure magic! She went on and on about how careful he was with her during her extractions and aftercare. She is very pleased with her results. She can't wait to go back for her follow ups! I mean who gets excited to go to the dentist? Kind of says it all. read more

I had a routine cleaning as have always been very diligent about taking care of my teeth. My cleaning was in May 2025. At the end of the cleaing I was told I needed to come back for a deep cleaning which would consist of 2 sessions, not covered by insurance. In all of my years on this earth I have NEVER had a dentist or hygenist tell me I needed a deep cleaning or scaling. My dental hygene has always been good. Since I already used my insurence for this cleaning appointment, I was told the deep cleaning or scaling appointments would not be covered and would run me $1400 out of pocket. I went back to my old dentist after this and asked if there was anything I could do better for my dental hygiene. My new "honest" dentist told me I was doing everything right. When I asked if I needed a deep cleaning or scaling, my dentist laughed asking why would I ever think I needed that. I told them "Roya Dental" told me I would need it right away. What a scam! Thank you for showing your true colors. There is nothing "Royal" about the service or the people that work there. You should be ashamed of your practice for allowing this type of behavior from your employees. Terrible and I would never recommend you. If I could give zero stars, I would have! read more

Went in on an emergency.. Fit me in right away on a Saturday. Office was very clean. They hygienist was just amazing. I had no idea my PRIOR regular dentist was not doing me any favors with his cleanings which were 5 min. This hygienist took time to be sure I was comfortable and not in pain. Explained what she was doing. And it took longer but, let me tell you how great my teeth look and feel. Hygienist name is Lois. She did an amazing job. The dentist Jane was also wonderful and all the spots I told my dentist were hurting and he sorta dismissed me.. Yep she found cavities and chipping enamel which were causing me pain. I had to pay cash but, hey, I won't go back to my old dentist. SUPER THOROUGH.. AMAZING JOB. TY AGAIN. I recommend.: * Hygienist. Lois * Dentist. Jane Laura. read more

Highly recommended! Dr. Agnes Kucharski, Dr. Ewelina Szylkowska, whole stuff very professional with general and cosmetic dentistry but also orthodontist.! read more

I do NOT recommend Royal to anybody. My mom needed a crown installed on one of her large teeth, and a temporary crown was prepared by Dr. Ewelina Szylkowska. The night after this took place, she woke up in the middle of the night with a terrible headache, and severe stomach pain. She had to spend the entire night in the bathroom. Then, she realized why she felt so terrible - the temporary crown dissolved, and she ingested it. She found some remains in her mouth, and took them to the dental office the next day to show the doctor. Since she's allergic to chemicals, she was sick for about a week. When she came back for her actual crown to be put on, the owner of the dental office, who was doing the job, insinuated that what happened was her fault. He was very rude and aggressive towards her . Soon thereafter, she discovered that when the doctor was putting on the crown, he damaged a pre-existing crown on the tooth above it. He essentially made a hole in it, so it was impossible to get the old crown back on. Neither Dr. Ewelina nor Dr. Trojan apologized for what happened. Even though she had two dental plans, and they covered the entire procedure (as well as a so called "credit" with Royal), she had to pay $380 out of pocket. She paid the $380 in cash and they denied that she did. In addition, I came to Royal for a cleaning , and they tricked me into getting 7 cavities filled(which cost $1,600). I got a second opinion from another dentist after the fact, and was told that I didn't need any fillings. I wish I read the negative reviews on Yelp prior to coming to Royal. read more

They used to be better when the owner was the main Dentist on site. They are not clear on what your dental insurance covers, and are quick to pounce at you when you are getting ready to check out. Not only did the new dentist who took care of my fillings do a poor job, the hygienist who was assisting her was terrible at her job. This place is pretentious and not worth anyone's money and time. Try at your risk. read more

Royal Dental is a full service dentistry practice on Montrose near the north side of Chicago. I never have had trouble getting an appointment and it is easy to reschedule if a conflict arises. All the dentists I have seen have been professional, kind and patient with me. The hygienists have all been patient, thorough and efficient with my teeth cleanings. Lois, Asra and Monika have all been wonderful. It is run by a husband and wife team and they stress the importance of proper oral hygiene with every visit. Highly recommended. A++ read more

I love this dental office. Monika is amazing. She does a great job of cleaning my family's teeth. She is friendly, professional and thorough. Best cleaning ever. The office is beautiful and has a very calming vibe. Highly recommend. read more

I came to Royal Dental Care after not being to the dentist for a long time. The office was beautiful and welcoming. It was very easy to schedule an appointment and I always have a great experience during my appointments. My hygienist, Lois, is extremely detailed. She was very informative and explained my recommended treatment plan thoroughly. My husband had Israa as his hygienist and she did a great job! I highly would recommend this office to all of my friends and family and love that they have a variety of doctors that specialize in multiple aspects of dentistry so I don't have to go to separate offices to have different procedures completed. read more

I really love the care I get from the dentist and hygenist here, and most of the ladies at the front desk, but I overheard one ofthe receptionists being really mean and condescending to another one. She didn't know I could hear her because she thought I was on my phone but it was so uncomfortable and made me wonder if the culture there is actually pretty toxic around that person. I was so uncomfortable. When I got off my call the one being mean changed her demeanor right away and was all nicey-nice and it was clearly really fake and the woman she was being mean to looked really sad. read more

I got two night guards here, because the old one worn down after years. They had good equipments and clean and modern office, but the doctors and assistants did not perform the service well, poked me and caused pain several times. The new night guard I got was not comfortable. Then I went back to adjust it... but still did not work well. So the two I got here were useless.. also had teeth cleaning and filling here, same issue, good equipments, but dental skills need improvement. read more

Monika/Monica was very good !! It was my first time here and she took the time and dedication to clean my teeth so well!! She gave me the real experience of a comprehensive teeth cleaning. I will be back for future check ups!! Dr Song was very nice and informative!! This place was clean and efficient!! I highly recommend going here for dental care. read more

I had a FANTASTIC experience at Royal Dental Care! I should have my wisdom teeth extracted long time ago, but I was scared, only after visiting Royal Dental Care I did it and I am very happy that I choose them. Dr. Peter Trojan extracted my teeth very professional, procedure took few minutes only, no pain, no discomfort, only great experience! Also, other Doctors at Royal Dental are very nice and positive. They doing their job with love and a high quality.I truly recommended my friend and my family to visit this practice to have beautiful , healthy smile. Thank you!!! read more

I do not recommend this place for anybody, I came here with pain, root canal treatment was necessary , they can't recognize source off pain so they send me to better dentist, this useless visit cost me $200. read more

Great neighborhood dentist. Staff is very caring. If there is a cancellation they will contact you to see if you want it. Dr. Troyan is very good and explains everything before treatment. They take my insurance Delta Dental. read more

Although the dental office is beautiful and clean, the attempts to reduce costs went too far, leaving the health of patients in jeopardy. While treating me, Dr. Trojan was taking care of other four patients and delegating his work to untrained dental hygienists. He missed a serious condition of my tooth, causing harmful consequences. Patients need to be willing to take a risk and allow assistants to receive training on their teeth. I felt like being on an assembly line that made me insecure and not able to trust the staff. The practice focuses too much on the cash flow, the employee turnover is high, and work results are inconsistent. There is no transparency in the billing process. Payments are collected at the time of the visit. Once fees are adjusted to meet negotiated rates with insurance companies, the office does not make reimbursements and keeps the money. I was happy with regular tooth cleanings, but I would not recommend this practice for more advanced dental work. read more

If I could give minus I would. They just are out to trick you into unnecessary expensive treatments. They mislead you that it will be covered and you end up owing them enormous amounts in order to pay for their lavish lifestyle. Royal joke. read more

Went there for general cleaning and it was great. Love they have late hours, and scheduling an appointment is flexible. Didn't have any issues and their waiting area is nice and clean. The dentist I seen was great, and had no issues, she was very nice and attentive. read more

Made an appointment for my partner, he received confirmation text and then when we shows up on his appointment date and time they tell him, "oh we can't see you, could we reschedule for 1pm?" This is 8 am and he has a full day, how extremely unprofessional. They couldn't text to reschedule since they texted to confirm. No phone call, no heads up of any sort. I'm so embarrassed as I'm the one who found this place and made the appointment for him. I'm in disbelief how this was handled, absolutely no respect for their clients time. Shame on you for running such a business. read more

I have been going to Royal Dental Care for almost a year now. My hygienist, Razan, is awesome and keeps me honest about my oral health. She's professional and thorough and accommodating. My appointments always start on time, and there's plenty of parking in the lot in front and to the side. read more

My boyfriend has very serious procedures costing 12 thousand dollars for pretty much having his whole teeth fixed. Initially everything looked great : nice doctor, very sensitive, payment plan, etc. Then, not so goad. It started with his receptionist not knowing when to send prescription so it ended up him waiting hours to get his prescription filled out and even switching pharmacies. Next, his tooth: temporary one kept falling out not even two weeks in. How he is supposed to eat? Finally, big operation appointment and doctor being hour or more late?! Really, he could be sleeping longer or appointment could be at a different time. I feel terrible because we made appointment so early for me because of my work. He wanted later appointment:( read more

My experience at this place was HORRIBLE! I went in for a job interview today and the service was really disrespectful. The environment was very dirty and it smelled like absolute trash! The smell even went through my mask. Never coming here again and won't recommend it to anyone. read more

My experience has been wonderfu. The doctors and front desk all very professional and nice. It's a joy to come to my appointments. I love my new smile and look from wearing bracess less then a year! read more

Excellent group of professionals. As I recently moved to the area I'm very fortunate to have found them! Highly recommend their services!!

Choosing Royal Dental Care would be probably your best choice from all the choices you have out there. I visited Royal Dental, their Hoffman Estates location few years ago and I am still their patient. They didn't need and still don't need to do much with my teeth (they are healthy) - I'm only coming there for check up, but it is ALWAYS a great experience. Always, from the moment I walk in, the front staff is kind and compassionate. The dental assistants are personable, experienced, detail oriented and gentle. My favorite one is Marta - always happy, explaining you all she does before she touches you, helpful and VERY accurate and detailed. It looks like she loves what she is doing! I love to look on my white and clean teeth after I'm out of there! Doctors are not only professional but easy to chat with, gentle and very wise. They are explaining all the procedures as they are moving forward until everything is complete. I can't recommend them all enough: Marta, front desk girls, all doctors and other staff! Thank you all and definitely see you again soon! Joanna read more

I received a newsletter addressed to me in the mail advertising a $10.00 exam. This first time I called to make an appointment they denied the offer existed. I called back the next day and they said the offered expired in January but I didn't even live in this apartment in January. I only had the ad for a week and it said the offer was good for 30 days. read more

I'm very grateful I found this place. Helpful receptionist. Great doctor. Great assistant. Great hygienist. I always leave the place smiling. There is no explanation necessary. If you are unhappy with your current dentist, come to Royal Dental and you won't be disappointed! read more

I had my wisdom teeth pulled out by Dr. Trojan about 2.5 weeks ago, and I had a wonderful experience. I had four teeth that needed removal, and it took him 24 minutes to get all four out. As far as I've ever known from other people, that's record time! I did local anesthesia for it, and there was no pain whatsoever. The rest of the staff was extremely nice and professional as well. Several days after my surgery, I was still in more pain than I thought I should have been after a few days (my healing process was a little rough), so I called Royal Dental and they made sure to get me in that same day to make sure everything was ok. I saw Dr. Szylkowska, who was very patient and answered all of my questions, everything was healing slowly, but well, and I haven't had problems since. Definitely one of the best dental offices I've ever been treated at. Sidenote: Their facility is extremely clean and pretty. Never thought I'd say a dental office is pretty, but theirs really is. read more

I had my four wisdom teeth pulled out by Dr. Trojan in February 2015. he is great and very professional. His billing team is fishy and will not even return my phone calls. at the time of the service I was provided with procedure codes D7240 and D9243. I called my dental and was notified I have full coverage and I also called my medical and gave them the same codes and was notified I do not have coverage for these codes. My dental insurance denied the claim wanting them to bill my medical first and then send the medical denial EOB to my dental so they can pay the claim. Instead of billing the same codes D7240 and D9243 to my medical they instead billed medical codes 99149 and 41899. My medical insurance processed the claim and applied it to my deductible. I was not given codes 99149 and 41899 at the time of service. Even after calling Dr. Trojan office multiple times they will not send corrected claim to my medical insurance. first they totally denied that they didn't billed medical codes but upon receiving all the copies from there office it clearly shows on the claim form the codes they billed to my medical is 99149 an d 41899 instead of D9243 and D7240. They do not want to fix the claim because they will be getting paid more out of my pocket then they will get paid by my insurance. I had called them 3 times in past 2 months and no call back is received from the manager/billing department. I did receive a bill that I will be send to collection soon. read more

Dr. Troyan and Dr. Kucharska highly believe in quality and customer service. They know what it takes to make your teeth look great and healthy. They always follow up on appointments via text and call and it really seems like they go out of their way for their patients whenever there is a concern. I highly recommend Royal Dental Care. read more

I started going to Royal Dental when my original dentist stopped taking my metlife coverage. Dr. Kucharska and later Dr. Trojan always provided great care and the hygienists were thorough and friendly. I live pretty far away now but return every 6 months for my checkups. read more

I was there twice. First visit was excellent experience...(tooth removal). Dr Trojan is very professional doctor with extremely nice personality. That was the reason that I decided to come again for filling. And definitely that was my last visit. First of all - i did not noticed before - all dentists are very very young which in my case showed inexperience and luck of professionalism. My tooth looks like shapeless piece of mud pie. But anyway everybody have to learn and practice a lot to become professional. Second and the most important part of my visit was payment. During my first visit I receive plan treatment with pricing details. How I was suppressed when I see my bill after visit. Paying $285 for basic filling instead of $175 which I was informed before was a little shock for me. I asked for price adjustment but the only $30 was deducted from my bill and I was told the $80 was charged for consultation. Wow paying $80 for hearing just 1 sentence about my one tooth sounds little overpriced for me. I will not going to come back to Royal Dental care. read more

Dr. Evie (Ewelina Szylkowska) is my go-to for anything minor like a filling to (just recently) a chipped front tooth! I was horrified when it happened, but Dr. Evie made time to see me and fixed everything so that it looked completely natural and perfect. I love that she pays great attention to detail and helps me feel comfortable by describing the process. She works at two different locations (Norridge and Hoffman Estates) and has flexible hours for those of us with hectic work schedules. read more

I had a root canal done there recently . At my first visit I asked how much I will be charged. They gave me a price so I agreed to do the procedure. After my second visit I was informed that they chagred me extra $280. Nobody informed me during those 2 visits that something extra has to be done and the price will go up. VERY UNPROFESSIONAL !!!!! read more