Josh came in and did a great job, keeping the budget where I had expected it to be.read more

From the owner: Our team of experts believes that the most important service is to provide satisfaction…read more For this reason, we always aim to make each customer happy and satisfied. If you are not satisfied or happy with our service, then we will make it perfect for you. That is not a promise, but a guarantee that everyone should keep in mind. John G. Plumbing Inc. also has partnerships with some known top brands. We also recommend the best equipment, which will not stretch your budget and we assure you that we always stand behind the products that we install.

Find and repair leak in garage We called a specific…read moreplumbing company and the truck that responded was Roto Rooter The technician was efficient and found the source of the leak and repaired a pinpoint leak in an old pipe in the wall next to the water heater. We we very pleased with the service until we received the bill which was outrageously excessive for the time spent.

If there was a 6th Star rating, they have earned higher!…read more If you are looking for plumbing services...look no further. Team is outstanding and give old fashion reliable service. Thank you Brenda and Paul for getting my water tank replaced quickly and very professionally. It was greatly appreciated and it is nice to know a good plumbing company these days! Awesome!

By far the best customer service ever!! Response very fast and the nicest staff!! Very good about…read moreexplaining everything..highly recommend this company to anyone of my friends and family :) Thanks again for everything!! Loni

Norm's Mobile Service has done work for my mom and before that my dad many times over the years…read more They have serviced and/or inspected our family furnace, hot water tank, and oil tank multiple times. In contrast to some other companies around Nanaimo, they are courteous, reliable, knowledgeable, and most of all honest. Carson doesn't try to sell her things she doesn't need and stands behind his work. Based on experience, I have been shocked at the number of shady operators in Nanaimo who have tried to rip off seniors like my mom. Thankfully, Norm's Mobile Service is one of the good guys. 100 percent thumbs up.

I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

We called Roto Rooter Parksville at 8 AM on April 25, to clean an exterior drain root problem…read more They scheduled the service fo 2 to 4 hours from tme of our call. The dispatcher called shortly before 10AM to confirm we we home and said the technician would arrive shortly. The technician arrived promptly, and proceeded to extract 20 feet of root from the drain, then did a high pressure flush to clean the remaining dirt. He accomplished the whole job in an hour and a half. He was polite, efficient, competent, and very skilled. The fee was very reasonable, compared with the alternative of digging up our lawn replacing the pipe. We also received a senior's discount! Thank you Roto Rooter Parksville. We would use this company again, and recommend them. Vern

Today our old hot water tank (circa 1979) packed it in with water hissing, leaking and dripping. To…read morelimit the mess I shut down the water supply and called Roto-Rooter at about noon on Thursday. They advised that they could send a plumber on Monday morning and so began the planning process for a few waterless days - no tea, no showers, no dishwashing, no laundry... A few minutes later Roto-Rooter called about a cancellation. Did I want a plumber now, Ok he is on his way. He arrived shortly thereafter, evaluated the situation, arranged deliver of a shiny new hot water tank, completed the installation, removed the old tank and departed at about 4:00 pm. Not often am I impressed but he and Roto-Rooter really exceeded my expectations. Exceptional service and highly recommended - Thank you.

Great knowledge and fantastic service. Reasonable considering all the advantages he brings. We…read morecould not be happier with the service and help we received from Shawn Shawn also installed a system so we can monitor water flow when we are away.

Fast, friendly, great price!…read more Very communicative, explained everything that would need to be done, how it would be done and how much it would cost. I can't remember if the quote was the exact end price, but if it wasn't, it was very close. Highly recommend for your plumbing needs!