I went to their sale today and they expected me to wait in their parking lot for 30+ minutes before…read morebeing admitted to see items. Parking lot had one customer car in that I could see, but the person on the phone said there were four people ahead of me. Really? you couldn't accommodate one more, or get me in before 30 minutes? You really can't expect customers to put up with this nonsense, especially when many people have had their vaccinations (I have had mine). This is the second time I have had this experience here. I have been coming to LFV for over 20 years, but I am done with being treated like I work for you, rather than the other way around.

I brought my unvaccinated child to his visit at Lawrence Family Vision Clinic. In the middle of the…read moreDelta variant. Everyone was wearing masks, except the doctor. No mask, nor face shield or whatever. She told us we could also take our masks off, if we liked that. We'll never come back again. Period.

I've been going to Mission EyeCare since they opened back in 2013. I've always gotten great service…read moreand they've kept me seeing. Appointments are always pretty much on time and I'm usually in and out at a pretty decent rate. I've not gotten glasses from them but I do get my contacts through them. I believe they have a home delivery option but I've also picked them up there. I've never had any insurance issues and the clinic is always clean. Definitely recommend checking them out if you're in need of eye care.

I like how the staff treats me like a person…read more Yes, they try to sell things, but that's okay because that's what businesses do. They also take time to talk to me and explain why they recommend certain tests and how it reflects on my eyes.. They also discuss items and issues I might encounter going forward, since I'm not getting younger. There are a few optometrists out there. I'm happy to recommend MissionEyeCare.

i always enjoy going to Limestone Eye Care. The facility and the showroom are very attractive with…read morea lot of room to see the display of the numerous eye wear options. The staff are extremely pleasant, offering me a coffee or cocoa as soon as I came into the office. Then they answered a question or two I had about the way glasses fit. And at the end of the appointment one of the staff spent a lot of time with me looking through the glasses I was interested in buying. Dr. Jill Dorsey is very patient and easy to talk to; she also talked about several different directions I could go to with eye care: cataract surgery now , two months from now, or later in the year. My day at Limestone was perfect !

I highly recommend Limestone and Dr. Wilmes for your eye care needs. I didn't actually get my…read moreglasses at Limestone, so I can't speak to that. But, Dr. Wilmes is awesome, and the front desk staff is super nice.

Everyone who works there is fantastic! And they want to be there. So very helpful, I won't go…read moreanywhere else

These people are absolutely awesome. They are everything you expect, and more, at an optometry…read moreoffice. The staff is courteous, familial yet professional. They go out their way to help you get the particular eyeglasses frame you like or suit you best. Doctor Bloodgood is a godsend angel to help you see better -- she is definitely the best. She is so dedicated to her patients. Her level of services is very personalized, as opposed as other places where you are just another patient. I have unique vision problems and she is so patient with me and answers all my questions with clarity. After my last visit to her office, she took her time to research for me which visual assistive equipment (out of thousands available in the market) would help me better based on my needs and lifestyle. The office sent me a text with her recommendation. My wife is also completely satisfied with the level of service at Whitesell. The first pair of glasses were not helping her with her visual needs. They assisted her to select another frame based on her needs and personal preference, no questions asked, no hassles. She is very happy with her prescription and eyeglasses frame. We most definitely recommend Whitesell Optometry to others.

Mistakenly (?) charged me a $50 copay for a fully insurance-covered eye exam. Agreed to refund, but…read morehave not done so, now more than two weeks. Very unprofessional. (I'll edit this if I get my refund!) EDIT: I finally received my refund, a month later. I should say that the optometrist was great; it's the "office experience" that is really wanting. (Changing my rating to two stars.)

By far the most incompetent staff that I have ever encountered at any business in my entire life…read more DO. NOT. GO HERE! First off, I very rarely take the time write bad reviews. I am not some "Karen" who goes around searching for things to get offended at. I have simply had so many consistently terrible experiences as a visitor here that I want to warn you so I can spare you the agony of dealing with these people. Without fail, every time I've come here, the staff has made some sort of MAJOR mistake that has inconvenienced me, wasted my time, caused me frustration, etc. Here is just a sampling of some choice highlights: 1) They ordered me the completely wrong contact lens prescription. (Then when I call to tell them about this major mistake, instead of profusely apologizing for the embarrassing mistake like you might expect, the lady on the phone instead rudely argues with me, and tells me that I'm wrong, that I don't know what I'm talking about, and that that is indeed the correct prescription. So I was only even able to finally get around to getting the correct prescription ordered after I had to keep arguing with her about the matter until she finally put someone on the phone who cared enough to look into it more carefully. Not exactly the ideal customer service experience.) 2) They gave me the wrong "lookup code" (or whatever it's called) for a pair of glasses I liked, so I could reference it later and buy them. Instead when I looked it up online, the code they gave me was for a totally different pair of glasses. 3) After my last visit, I decided to switch to a different contact brand after discussing some eye issues I was having with the doctor. The staff at the front, when they were going to order my year's supply of contacts, was about to order the wrong brand that the doctor and I had just agreed to switch away from -- and it was only because I double-checked what brand they were ordering that I caught the mistake and didn't get stuck with a year's supply of the wrong contacts that I didn't want. 4) The previous time I had ordered contacts through them.... the contacts just never even arrived. Not sure if they got lost in transit, if they never got ordered to begin with, no clue -- but I had to get them re-ordered after several weeks of waiting. 5) After they screwed up, ordered the wrong contact prescription, then re-ordered the correct one, I called to confirm if they were there or not, they put me on hold, said they'd check, then returned and said "Nope they're not in yet." Which was strange because I was set up to get shipping tracking notifications for those contacts, and I had an email right in front of me which said they had arrived 4 days ago. I let her know about this, she checked again, and the contact lenses somehow magically appeared in front of her after she had just told me they weren't there. 6) As a bonus, one of their employees who works in the key customer-facing position (ie the lady at the desk, answering the phones, etc) is consistently very rude as well. She'll be rude on the phone, she'll be rude in person, she'll give pushback, she'll have an attitude and clearly seem annoyed with her tone and her body language when you're just asking basic questions -- it makes you want to just *run away from this place* to avoid having to deal with her. She was even loudly badmouthing some of the other customers to her coworkers while I was browsing glasses like 8 feet away and could clearly hear what she was saying -- LOL. Every single visit, without fail, the staff here will screw something up, and they'll leave you feeling frustrated. That has been my experience every single time I have come here -- and I could not more strongly recommend that you avoid this place.

I was in need of an exam and they were able to get me in right away. The exam was the best I have…read morehad since moving here 3 years ago. My 3 eye Dr appointment and totally remarkable in comparison to the others!

Great customer service and extremely helpful in helping a out of tower with glasses adjusted. I…read moreappreciate your service and care. Looks like a clean and modern elliptical store with great choices if you are in need of a pair of glasses or eye exam. Thank you so much!

The customer service was super professional. I had a pretty good experience, except I had to wait 3…read moreweeks for my glasses to be ready. On top of that I ordered them without nose pads and they still came with them anyways. Kind of concerning communication issues between Hunter family vision and their manufacturers.

I literally never write reviews and I had to create an account to post this review but I am happy…read moreto do it. The service at Hunter Family Vision is something I do not see in the marketplace today. I work and am very familiar with group insurance. I work for a consulting house that is HQ in KC and while my practice is focused on absence, I know a fair amount about other group offered products. I received a text today from Brandi at Hunter Family Vision notifying me that my company's eye insurance provider, VSP, was changing their policy provisions and I may not be eligible after 6/1 for "medically necessary" contacts. In the early 90s, I grew up as a kid who had to patch their right eye to make the left eye stronger and for a long time, glasses were my only option. I eventually moved to contacts and saw a competitor. No one ever told me that insurance may cover the cost of my contacts because of the difference in the prescription between my right and left eye. At my first visit, Dr. Swan told me they should be covered 100%. The thousands of dollars she has saved me over the last 5 years goes above and beyond what I would anticipate from any other healthcare provider. This is true patient advocacy. I was overwhelmingly impressed with Brandi and the entire office staff at Hunter Family Vision. I received a proactive text today about the policy changes and recommended that I come in and see Dr. Swan for my annual exam before my policy changed. That text alone also saved me hundreds of dollars. Otherwise, I would have waited until the end of the year to only find out that VSP may not cover my contacts. I live in Lawrence, KS now. But I will happily make the trip to continue to be a patient of Dr. Swan and Hunter Family Vision. Thank you so much for being an advocate for patient healthcare.

I bought the coolest pair of frames at Wink about 11 years ago. Every time I wear them, people come…read moreup to me and comment on how cute and unique they are. Recently one of the nose pad broke. I went to 5 eyewear stores in Minneapolis for a replacement but to no avail. I called Wink looking for replacement pads and Quinn was able to help me immediately with a new set of nose pads at no charge. Just AMAZING!!!

I recently scratched the lenses on my favorite pair of glasses, and I was devastated. I had called…read morearound to a few other local places, but their prices were quite high, and I don't have insurance. I called Wink, and they were able to offer me a higher quality lens, all of the 'bells and whistles' (anti-scratch coating, anti-reflective coating, transitions lenses) for MUCH less than other places. They also have a 2-year warranty on lenses, which is AMAZING and much better than I've found at other establishments. On top of offering a great deal, my experience here was FANTASTIC. I had my lenses in just under a WEEK and I didn't even have to give up my glasses during that time - I brought them in when the lenses arrived, and they put them in place for me on the spot. They also cleaned my glasses very thoroughly, AND gave me a new case, microfiber cleaning cloth, and lens cleaning spray. Overall, the staff are incredibly kind and knowledgeable, the space is chic and welcoming...it really is an EXPERIENCE. 11/10, would recommend to EVERYONE. :)