Updating an old review as this continues to be a great doctors office if I may say so. I went to…read moreDr. Waters growing up here, and flash forward a few decades and our kids see Dr. Ragsdale. Everything has been great so far. Parking: Adjacent garage that's usually easy to get a spot in, despite being a congested area with hospitals around. The elevators in the garage look the exact same as when I was a kid and that's not necessarily a good thing. Definitely not made for the claustrophobic; I take the stairs even when hauling my little chubster in a car seat. Office: Nice, friendly and efficient. I've yet to wait well beyond my appointment time. Hours: Another plus, they have weekend hours although we haven't had to take them up on the offer yet. Quality: Top-notch. Great doctors across the board and a place you can trust. While we're fortunate to have only had to go here for check-ups and shots, it's been a five star experience so far and it was an easy decision to come here. The only universal law is that you're bound to catch some kinda germ or bug in the lobby here in the winter, so wash your hands!

I was sent to 4400 Broadway to get a COVID test. Pediatric associates is also located at 4400…read moreBroadway. Even though the sign on the door says 'do not enter with COVID symptoms'. This is a lie because all COVID testing for st Luke's is done at 4400 Broadway right now. All of the patients here and doctors and staff are exposed to COVID 19 patients in the common areas and parking garage. The staff at pediatric associates does not think this is a problem at all and were quite rude. They said it was the business of the building manager and st Luke's if they have testing in the same building.

Amazing dental care - so great with my kids and such personalized care. Their dental work is top…read morenotch, the environment is great, and the pricing is very reasonable. They clearly communicate costs and no surprise bills! The office staff is friendly and courteous. Perfect dentists for our kiddos !

I am writing this on behalf of my daughter as I think she fears the staff will be even more rude if…read moreshe were to leave a negative review. She and her newborn baby should've never had to wait over an hour and a half to even seen, and when asking about the status should not have been treated with such rudeness. Apparently you have to be the elite of prairie village since I saw about 20 families go in and out while she was waiting with a newborn. Inexcusable scheduling and then they have these large signs about a late policy and how you will get penalized. That's ridiculous. Given an hour and a half to just be seen and be treated so poorly. I don't care how good the providers are there are other places people could pick unless you're just retired and have a half a day to hang out in their lobby!! they have never historically with her other older child been on time. People that came in 30 minutes after she did have left the lobby and many others have as well some practices just take advantage of people that don't complain. Do not use this practice. There's no excuse.

Dr. Douglas is amazing!!! My children have contact dermatitis and she has been great since day one…read more Providing what was necessary to clear the rash and recommendations/ instructions on preventing more skin issues. I haven't had any delay scheduling appointments and I wish she took adult patients. Dermatitis has been a chronic problem for one of my kiddos and we have seen a couple physicians who have no answers why or what may be the cause. We were previously told to use Eucerin, Aquaphor as well as other otc items and they never worked. I began expressing my frustrating and a nurse recommended Dr. Douglas; I'm so glad she did! Honestly, since I found her and haven't been back to CMH dermatology since!

From the owner: We offer comprehensive pediatric care for patients 21 years and younger, including newborn infants…read more Services include biopsies, excisions of benign and malignant tumors, liquid nitrogen treatment, and laser treatment of vascular birth defects. Most procedures are performed on-site without added facility fees associated with surgery centers.

The doctors are literally the best doctors here! They are always happy to see my son and daughter…read more They talk to them while being seen. They always take care of things and our children's health. How cool are the hallways they are always decorated so nice for the kids! Upfront staff is always welcoming. Great Job!

I have a very bad experience with the front desk today just don't look what is her name at same…read moretime complain about the office itself. My Baby has her flu shot last April 8, 2018 and her doctor advised us to have her follow up flu shot after a month and was also advice that no need to set an appointment coz it can be done even when you walk-in. My husband's lunch is only 30minutes so he needs to ask his Boss and tell him that he will be late to come back. We planned to bring our almost 9months old Baby today at 1pmish since it is my dayoff and since I do not drive yet my husband picks us up. But prior to go there my husband told me to still make an appointment but the person i talked with on the phone again told me no need for an appointment. Unfortunately, when we arrive in their office and check-in with the oldest(I think) staff there today and told me that they do not have stocks for the said dosage. oh really???? Then I ask her again how come you do not have stock knowing you have in your records that my daughter has a follow up flu shot one month after April 8, 2019 and the office should spare one for her then she said in a very snotty way when we are out of stock we are out of stocks" and our next stocks will be in Septemeber 2019 on which too way far for my daughter to have her follow up flu shot. And she is not even helpful when i ask her if we can do it in other clinic. Second, when I called their office about setting an appointment to make sure that we can be accommodated even walk in and told me no need which she said no need to set then I gave her my daughter's date of birth. By then after the staff pull out my daughter' file she can see actually if they still have a stocks and should advise me so no need to jeopardize my husbands lunch. But no, she didn't advice me. So our plan now is to request for all my daughters record coz we will be moving to other pediatric office. Can't take their customer service staff anymore the fact that its a pediatric clinic they(front desk) should be as friendly as they should. What a terrible experience.

I love the staff the doctors and nurses at Premier they have been my daughter doctors for 8 years…read more She love going there, their walk in clinic is a blessing for parents and the decoration is pretty nice! They take good care of the kids and you can ask questions and bring concerns no problem!

Love this practice and especially our NP Carlos Morales. Probably not the place to go if you're one…read moreof those weird anti-science/vaccine people per Martha's comment but I appreciate Premier Pediatrics stance.

Perhaps I am biased as I work at the Med Center - but I highly recommend KU Peds for general…read morepediatrics and the sub-specialties that they cover. I was very excited when I was pregant because I knew my kid would get the best care and she does. She is 8 mos old now and we have obviously had many appointments, the wait time is not long and while waiting you can read books, have a book read to you by a Reach Out and Read volunteer, check out the fishtank or play on the awesome bilingual carpet (learn spanish and english). When your child is getting measured and weighed they can enjoy entertainment by Elmo and once we get in the room watch out you are in for a treat. KU Peds offers a parent educator - who can completely entertain the child while waiting for the doc - all the while evaluating her/his development and talking with the parent about issues. I have found this service completely invaluable. Once the doc enters the room the child gets a book courtesy of Reach Out and Read (even at one month Samantha was focused enough to pick one out and we still read or look at those books today) The doc throughly evaluates the child and will answer any and all questions you have. They are fantastic! I completely appreciate the time spent with me, my baby and my husband. After the evaluation a clinic nurse will come to the room and my child has gotten plenty of TLC before, during and after her shots from the nurse. Everytime we have a visit we look forward to it and I think you too will find the quality care you are looking for!

We have had a mostly negative experience over the past year with ku pediatrics at the hospital…read morelocation. Our pediatrician was fine but I'm pretty sure she left the practice months ago, which we were not notified of and no one has been returning nurseline calls, or one person called saying they had no idea what the answer was and they'd call back the following day (no call back). They even have the audacity to blame my phone as the reason, when I have a new iPhone and no other problems missing calls. The nurses are a mixed bag, some were incredibly rude to me and treated me like I was just doctor shopping or wasn't planning to have them be my primary care, which was very presumptious. I reported this to the head nurse. I have had other nurses be training a nurse during an appt, while yelling and belittling them. Definitely not appropriate for a doctors appt decorum. I can never seem to get a call back or be able to schedule appts. This whole practice needs a consultation frankly about how to run operations. ku is letting kids fall through the cracks.

Great Children's hospital and facility for children in our area. They provide top-rated care for…read morechildren and teens up to age 21. Some of the specialists are a little hard to get into so if you can get a referral and also get on a cancellation list it would be best.

Be aware of outpatient facility charges at Children's Mercy specialty clinics…read more I scheduled what I believed would be a routine dermatology appointment and was asked to pay my specialist copay at check-in. At no point was I informed that the visit would also be billed as an outpatient hospital service with a $953 facility charge. My insurance applied this charge to my deductible, leaving me responsible for an unexpected bill of approximately $570. If I had been told before my appointment that a routine dermatology visit would include a hospital facility charge in addition to the physician's services, I would have had the opportunity to decide whether I could afford the visit or seek care elsewhere. My concern is not that Children's Mercy bills as an outpatient hospital, but that patients should be clearly informed before their appointment that this billing method may result in significantly higher out-of-pocket costs. Asking patients to pay only a specialist copay at check-in can create the impression that the visit will be billed like a standard specialist office visit. Before scheduling a specialty appointment at Children's Mercy, I recommend asking whether the visit includes an outpatient hospital facility charge and contacting your insurance company to understand how those charges will be covered. That information could help you avoid an unexpected bill.

Dr Brainard said I was a selfish mother and told me we were not welcome back at the practice…read morebecause my son is not getting the Varicella vaccine. At another point he said that no vaccine would ever hurt my child. As someone who was vaccine injured and deals with the repercussions of that injury every day, this was very jarring to hear. He has not once provided informed consent to us the entire time we have been at this practice since my son was born. It is not ethical to say that vaccines pose no risk and no doctor can honestly promise that nothing is going to happen because that is not in their control. The lying an intense pushback against parents who are simply looking to do what is best for their children makes me reconsider all vaccines. We are a family that accepts 95% of the recommended vaccines and now I will be digging deeper into all of their inserts and making decisions about what is best for my family because that is my job. My job is not to line the pockets of greedy doctors at the possible expense of my children's health and safety.

Dr. Alex Brainard goes above and beyond any other doctor that we have been too. We went for my…read moreyoungest daughter's 3 yr old check up and he asked me questions about things I had voiced my concern about a year ago. I was shocked and so appreciative that he would ask, and he even took the time to ask about my other children during her visit. He truly showed that he cared about my kids, even with his interaction with my youngest daughter. He talked to her about things, not just me. I truly appreciate him and showing us that we matter to him!

My grandson comes here for many different things. He was a preemie. I have the utmost respect for…read morethese people. They have been so open and loving on my family. We were recently here for a hearing test. They explained exactly what was supposed to happen. When my grandson wouldn't respond, they were willing to shift and involve my daughter to see if he would respond to her voice. The flexibility and willingness is better than I expected since we had previous experience with another facility. I can't complain at all. I'm thankful for the work that they do. Also the facility is always well lit and clean. The kids look like they enjoy it as much as they possibly can there. I never really utilized it when my kids were little but I'm sure glad that it's here.

My daughter has had to come here a few times to visit the endocrine clinic. Each time the staff has…read morebeen super friendly and helpful. They treat her very well. The clinic is always clean and they are expeditious about getting patients in and out.

Thankful for Dr. Pierson and the Elite Pediatrics team for giving our family personalized medical…read morecare.

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