This location is situated on the corner of the new shopping center area between McDonalds and…read moreKroger. It can be seen on US 60 to your right or left depending on your travelling direction. I was bit hesitant to give them a try as there are a lot of fly by night offices popping up all over Ky. After reading some reviews I decided to give them a try. Pulling up you have plenty of spaces to park which is a plus. Going in you will have a seat and meet the receptionist, btw, don't forget your mask. Paperwork will have to be filled out and they have plenty of pens. This office lets you fill out your paperwork ahead of time by allowing you to download the form, fill it out and then email it back. This is awesome! The receptionist was very polite and answered every question that I threw at her. It was only 4-5 but I got the responses that I needed. The office area is very clean and smells good, you will notice this when you walk in. Depending on how busy they are, you will be taken around the corner by another person who I believe is Radiology Tech. You will have to take some x-rays of your teeth. This is accomplished in a few ways. The first is by scanning your whole head by putting your head in a machine while standing up. Don't worry if you are claustrophobic, it's all open and takes about a minter or two. Next you will be taken to a cubicle area with the main chair to sit in. I had to take a few more x-rays with a handheld machine that took another few minutes. The lady that was taking the pictures was also very nice and polite. She created small talk which helps ease certain people when visiting a Dentist. Around 5 minutes Dr. Eschenbach (DMD) entered and introduced himself. He asked a few questions as well as I. I got good vibes from speaking with Dr. Eschenbach and after a few more questions, I knew it was going to go well. The chair was tilted back and I was given some shades to put over my eyes. This IMO helps with the bright light and having anything to splash in your eyes while they are using flush and suction. Again, everything was clean. Instruments were in sterile packages as I know this from experience. Dr. Eschenbach was very gentle as well as the Radiology Tech that was helping. Never had this before as some will be kind of rough with your lips and having you to hold you mouth wider than needed for extended times. After sometime I was done and proceeded to pay my bill. Just a note, after initial inspection I was presented with the cost of what something extra would cost before it was done. This was pretty cool as you don't want any unexpected costs on your final bill. You also get a mirror when you are done so you can see the job that was done. Before I left, I scheduled a cleaning and said goodbye to the crew. This was a pleasant, painless experience and will continue to return going forward. Positives Clean Area Polite Gentle Up-to-date Equipment Negatives None as of yet.

Great service. Fast appointments and reasonable pricing Doctor was very personable and…read moreunderstood my concerns

tried making an appointment with insurance. The staff couldn't get my insurance to load. I sent…read morescreenshots of my insurance and PHI information. Office manager was rude to me and unwilling to look for that information I provided over a week ago. OM was claiming she was too busy to get the information provided by me from the portal. To confirm my appointment and credentials before driving to another town for care ? OM was not helpful or constructive so I requested to speak with Dentist and the office manager refused my request. if this office manager finds it suitable to treat its patients with such disrespect I believe I could receive better care else where. FYI patient care starts at the front desk

New to Versailles and needed a dentist. This was a flawless experience start to finish. Front…read moredesk, hygienist, and dentist were all great. Glad to have made the right choice with this practice.