Niecy was very professional, the office was very clean, and she makes you feel like family. I will…read moredefinitely tell everyone I know about this location.

From the owner: Turn your title into bucks at TitleBucks. You could have the funds you need in as little as 30…read moreminutes after approval, and you can keep driving your car while repaying your loan. Our team is here to help.

I could not have asked for a better experience, from a process perspective as well as from the…read moreperspective of staff friendliness and professionalism. I had the pleasure of working with Q who was professional and efficient but more importantly she was helpful, friendly and engaging. If you you ever find yourself in need of a title loan/pawn, I strongly suggest you use a Title Max and Q at the Snellville location specifically if you have a chance.

Madison exhibited amazing customer service and got me what I needed!read more

Excellent service and compassion for their customers. Carmen Salina's Zavala, at the Riverside…read moredrive location was amazing! She was able to help me above what I was expecting. Highly recommend 1st Franklin for financial help.

Absolutely the BEST! I have been a customer for over 2 years. The customer service is PHENOMENAL! I…read moreworked with IVIS as my rep a couple of weeks ago and she turned a bad situation for me into relief. I would recommend this business to anyone. The whole staff is non-judgmental, and sensitive to your needs.

this is the craziest thing the happened to me I'm a US citizen and I came to this bank to open a…read moreBUSINESS ACCOUNT and the person the I spoke asked me for proof of my name because shows like I have 2 different profiles one with my maiden name and one with my actual name and he was very rude asking me how I have my actual last name and I said by my ex husband and he told me to bring the divorce papers the obviously I don have because I'm been divorce for 15 years then he said withou that i can't open the account this is RIDICULOUS i know for a fact they let people with just the country passport open accounts they not asking for nothing else snd here I am a US CITIZEN and they denied me i personally think they don't know what they talking about or maybe is a racial thing because my skin color I speak English and he bring a Hispanic person to talk to me in Spanish when I was speaking English with him I definitely not coming back and I do not recommend this bank at all!!!!!!

The customer service is awesome. I was serviced by two individuals here, Jessica and Linda. They…read morewere both polite and efficient, however, Jessica was a superstar. I needed to get a check endorsed and was advised to go here by a phone agent. Once I arrived, Jessica wasn't able to endorse it. She asked a colleague for help and the colleague who was rushing out the door said, "is her mortgage current?" Jessica replied, yes. The woman then said, "she'll have to mail the check then, it does that sometimes" - then ran out the door. Now I know she was in a rush, but what if my mortgage wasn't current? I'd imagine yelling that out loud would be embarrassing for someone! So why is Jessica a star? Because she didn't accept her colleagues response- she called into the 800 number to get a reason and was able to get it processed over the phone saving me a trip to Fedex and the hassle of an endorsement via mail which would've taken days! Going the extra mile is important because I can assure you that I would've taken it to another branch, and when that banker calls it in to get it processed I would've been pissed that the initial location didn't try! So why the missing star? Availability- there were only two bankers during lunch hour (including the drive through). One was working the inside clients and the other was working the drive through. I was in no rush, but had I been coming in during a lunch break I'd be slightly irritated by the line and wait. Keep up the good work Linda and Jessica!!

I frequent this location more often than others. I usually deposit via my phone but this…read moreparticular day I had cash and made a deposit via ATM. They no longer have drive up window. There are 4 ATM's at this location and 1 inside the bank. The parking lot is small considering the amount of traffic you would think there were more spaces. From what I see they also share parking spaces with the Summer Market and tree lighting events . If you want to save time, make your deposit via the app. It's easy and efficient

This Snellville branch is horrible. I don't even want to give them a 1 star. But, they are not…read morecustomer syntric. They never have a notary available, you have to wait weeks for an appointment. If you want professionalism go to BOA on Oat Street in Snellville Ga, you will always get great custom service.

I love this location and I always get great customer care here today. I was having a problem and…read moreOlivia the Branch manager help me sort things out. It was very helpful. I really appreciate it and I just wanna share how pleasant they are here everyone is that's waited on me so far, but I just wanted to give a shout out to Olivia and this location because they give great customer service thank you

I have nothing but good things to say about Chase. I have been using them for over a decade and…read moreevery single problem I have ever had has been resolved quickly and in a professional manner.

Literally the WORST BANK EVER!!! The ATM stole my card & wouldn't return it & they charge a monthly…read moreservice fee for the pleasure of being screwed by them every month!!! I closed my accounts with them and recommend everyone else do so too. Every time I turned around they were stealing money from me and manipulating the order of transactions so that my account would bounce even though there was enough money to covertly everything. They're theives, don't bank with them.

I've never taken the time to write a review about a banking experience, but I never really had a…read morebanking experience like this. I am beyond thrilled and impressed that I got a chance to meet with Tonia Hammond of this branch. She was incredible. I am a very new business owner and always thought because 1) I wasn't bringing in a ton of revenue (yet) 2) That I was very new and 3) (TBH) because I was young-- I would be overlooked or treated differently. That was not the case. Tonia supported me in a way that I didn't expect. She made phone calls on my behalf, was very responsive to e-mails, thoroughly explained everything, and overall has a kind spirit. I mean her office is literally full of motivation. I am excited about my new business venture and my new bank (did I really just use excited and bank in the same sentence? I did). I consider Tonia a part of my small, but growing team. Realtor. CPA. Lawyer. Banker.

Amazing service for over 10 years!I have been a member of Georgia United Credit Union for over a…read moredecade, and they always provide excellent service. They have helped me with everything from free notary services and free checks to quick replacement cards and safe deposit box assistance. Most recently, Ginger P. made getting a car loan incredibly smooth! She included affordable gap insurance and disability coverage. Ginger even approved me for a low-interest credit card. This let me transfer higher debt to lower my monthly payments. GUCU and Ginger care about my overall financial health. I highly recommend them!

It is beyond me why GUC charges $35.00 fees when a deposit is pending in your account. I further…read moredon't understand why GCU extend credit in the form of a credit card, personal loans and mortgage loan to certain population and not other on a fair scale. It seems the GCU may be practicing some of the same practices Navy Federal Credit union by denying credit to a certain population. I have 3 direct deposit that goes into this credit union a month. I basically have a credit score in the 600s which isn't bad considering the economy. I have a decent income and have been a member of this credit union since 2015. So I don't feel I am treated fairly at this credit union