I had been back and forth between this branch and the auto dealership 3 times in the last 2 days…read moretrying to finalize an auto loan. The first time i wanted to put a down payment through OCCU, but they couldn't take it. The 2nd day, i was told i needed to give the dealership a check for the auto loan and get the contract updated, but the dealerships check readers couldn't take the check. I came in today, June 26, to get the cashiers check, and as luck would have it, supervisor Myrna was able to deduct my down payment from the loan cost and give me cashiers checks for both! She was very helpful for me today, as the two teller's before who assisted me didn't have the authority to deduct my down payment. Thank you very much Myrna!

Just want to say tha Marcos made my day, by helping me with my transaction without me saying…read moremuch!! Great customer service skills. Thanks a lot!!

I bought a 2011 Toyota Prius recently and had a very positive experience. They worked with me on…read moreprice and interest rate and allowed me to take the car off the lot for inspection without any hassles, deposits etc. Neshat made the whole process was quick and easy.

I was looking for a convertible, and saw a nice Audi A3 for sale at Zee's motors. Neshat took care…read moreof me, I got to test drive it. They accepted my 2014 suburu outback for the trade in! I drove home that afternoon in my new baby!! Now, when I go to my car port, I have big smile on my face! Thank you, Neshat and team!!

My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

Thank you so much to Mark for making my buying experience comfortable and easy going ! Big thanks…read moreto Juan as well ! I highly recommend getting a car from them !

Excellent service quick and easy very attentive and welcoming…read more Nancy L was amazing This was my 2nd purchase

RUN RUN RUN! I would give this a negative rating if I could. I've never had a worse experience…read moreshopping for cars. Any normal dealer or mechanic will tell you to really drive a car, to test the brakes and to feel it accelerate and LISTEN to acceleration and turns, but this salesperson (can you really call someone a salesperson if they are terrible at sale?) insisted on keeping the AC on and was incredibly, shockingly rude. I would never buy a car from Rigo/Rico, let alone a toothpick. What a waste of time. Go elsewhere, I implore you. Oh, and the car accelerated like shit.

I just want to take the time to say thank you to your staff, team, tellers everyone who is always…read morewilling to help us and go above and beyond. Thank you for your exceptional and great customer service. It is always good to know we are being heard and supported.

I'm honestly emotional even writing this, but I feel compelled to share my experience. I've been…read morefeeling incredibly overwhelmed with all of my loan payments (my fault obviously) as My dad is currently going through radiation treatments, and my grandfather is in hospice care. Life feels unbearably heavy right now. All I was trying to do was consolidate my loans and credit card into one manageable monthly payment to simplify things during this difficult time. Instead, I was denied because my dad is a co-signer on one of my loans. The hard part is that he actually needs to be removed from that loan, he has cancer and should be focused on his health and his own responsibilities, not tied to my debt. I understand that banks follow policies and procedures, and I know personal circumstances don't always factor into decisions. Still, this experience left me feeling helpless for him and deeply discouraged at a time when I'm already stretched thin so thin with so many responsibilities. I just wish there had been a little more understanding or flexibility.

Beto was So Amazing and Helpful! You name it . He was there to help in so many ways…read more Such a good experience purchasing a car here . Definitely recommended!

**PLEASE NOTE, THEY ARE PERMANTLEY CLOSED & NO LONGER IN BUISNESS**…read moreIt pisses me off they tucked tail & ran,but I'm grateful they are shutdown & can't hurt any more people! These scam artists pray on the vulnerable & those looking for a simple car! Not even 8 months ago I went in for a Honda accord that was for 7 grand & was about to put 2 grand down when they changed their mind & did the old bait & switch raising the price to $13 grand, but oh we have a brand new car that you like, more reliable, great on gas & it's a Toyota! I didn't know what a Mirai was, neither did they, but I was approved on the spot, but had to wait for a second approval on the phone! Next day I found out it isn't a hybrid as I thought & as they claimed, it's a fking hydrogen car that aint shit, IT'S JUNK! By law I had 3 days to return the vehicle & I tried to do that, but the owner of the place was violent over the phone, talking shit & threatening to sue me & I still have the recording! I was nice & courteous & wanted him to take the car back, he kept refusing, then stopped answering my calls! The owner also claimed I got the second approval, he got his money, yet I was told over the phone by the finance lady that somebody will notify me in 3 days to a week, so how the fk the next day he got his money?! Well somehow, he did, & I'm stuck with this brick! Scam artists! Not even a year yet, been 8 months now, money I don't have, I had to change 3 tires that we're old & dry rotted, but they claimed it was new! I still have to change the passenger side! That's about $1300 on 3 tires already! I wonder what name they'll come up with to scam more people! Car Gurus claimed them to be the number one used auto dealership in Orange County, I fell for that shit!

Always good coming to this location the workers are very helpful and friendly on your questionsread more

They are not the best. For two days, I have been disconnected or hung up on by customer service…read more Despite them verifying all my info every time -they will not call you back. The will NOT accept DEPOSITED paychecks. They will HOLD it and not release FOR DAYS. They REFUSE to cash outside checks without first depositing to your account. ALL the banks/credit union, I had before never had a problem performing this task. They released an app and did not plan for support. Customer service cannot answer your call for HOURS or DAYS. RIDICULOUS. Insincere and unaccountable for their actions/shortcomings.

Update 2/22/26 These…read moreworthless establishment still has not fixed the lien situation with my bank!!! So fkn annoying... STAY AWAY FROM THIS AWFUL LOCATION... unless you want to be stressed out about your registration and title being sent to the wrong finance company and them not fixing the issue... fkn ridiculous... never have I delt with such an inept dealership

4 months later I did get my registration but I had to file a complaint with the DMV. I had to get…read moreDMV Investigator involved because Fahad Alsammarraie did not file the registration with DMV and did not report the taxes I paid so DMV wanted me to pay again. This process is far from over. Sucks that he scammed so many people. And his worker Sam Hammad who kept answering the phone to tell me the problem will be fixed on Monday you sir are another POS!!