I had some forms that needed to be sent off ASAP. The staff helped me use self-service and when…read morethat didn't seem to produce results, helped me get my form printed and scanned. I will go back again!

This place is ran by soulless humans whom don't care about what you are doing. I was trying to fax…read moreout important documents. I enter the store 15 mins before they close which should have been plenty of time. The fax machine is not running right and made me rescan the documents multiple times. I never finished what I was doing I was kicked out by staff and yelled at. When it's their fault for having a crappy program and hardware. Don't go here.

Well, the customer service at this location has improved a thousand percent from my initial visits…read moreover the last two years. With serious trepidation, I entered the store to return a package bracing myself for the sour, abrasive, and attitude-filled customer service. It was busy and several people waited in line and several more were being helped at the counter. I expected the crazy would bring out the unpleasant. Nope. Not in the slightest. The line moved very quickly and there were people with hand scanners helping those of us in line for simple returns or mailings where no money needed to be exchanged. It made it go so quickly and the person helping me was as nice and helpful as they could be. Okay, so maybe I won't be so hesitant to come here next time. It's good when a bad experience can be replaced with a good one. Way to go UPS!

I am writing this two part review in honor of fairness…read more FIRST-I use this store often and will continue doing so. I have always had kind attentive service and 99% of the time I have had accurate and completely acceptable results. I have noticed that I do t see the owner as often so there's a different dynamic than before. The manager is a bit "rough" sometimes and smells of cigarettes, but hey she gets the job done efficiently ‍. They have hired a few new people who are working out the system, but all in all, it's a very good place to do business. They have my info, they have my usual shipping addresses, it's a nice service. SECOND part of my review-I came in to the store yesterday to send a document by UPS to a client. I stated I wanted it sent UPS, I put it in a UPS document folder and when the CSR kept saying "mail" I corrected and clarified that it was being sent via UPS I received an email today that told me my USPS package is on its way. I didn't want it sent USPS! I clarified multiple times that I wanted it sent UPS!! This document needs to be sent to the door, not stuffed in a mailbox... ...It's done now, and can't be fixed, but dang it! I'm frustrated also, that I have been calling all day and can't get through to anyone at the store about it. The recorded message offers to press 1 to get to an employee, that goes to a mail box that is full. I can't leave a message. I tried to go to the company directory, but that just offers that if I "know my party's extension to enter it now"...so absolutely no way to speak to anyone. I understand that it's hard to get employees but dang it...get it together "I'm posting this because I hope SOMEONE at the shop will read it"

Business cards printed well and to my expectations. And they were at a reasonable price.read more

From the owner: Allegra provides small and medium sized businesses with marketing consultation, targeted strategies…read moreand print and electronic business communication products that when combined help deliver increased response rates and greater value for your marketing dollars.

Do not get a po box here they will miss deliver packages all the time had multiple times that they…read moremiss delivered my packages to some one else they would not do anything bout it

Known Kim for years, since her SoCal days! Always responsible and pleasant to deal with. Certainly…read morewill be a customer again if I am ever in the neighborhood!

we went looking for office chairs. there was a sign at the front door indicating chairs and office…read morefurniture on sale up to 50% off. we were informed by staff the even though they continued to advertise the office chair sale, they would not honor the sale price. after the conversation, the sales rep ghosted us. I am not interested in spending $500 plus on a good office chair for this kind of customer service. good luck Office Depot, Amazon for all our office needs! BJM

Bough a keyboard and mouse set quit working and when I went to exchange a few weeks later they say…read morewithout original packaging I can't exchange. I have receipt and keyboard in hand. Really who saves all the packaging?

I used to be a regular customer until today. They tried to charge me 3% for using my debit card. To…read moreship my package would have been $30 if I would have shipped with Total Package. Went to the UPS store instead and shipping was only $20. I will no longer go to Total Package. Their shipping rates are too high. Along with the high shipping rates they charge another 3%.

Fast and friendly service. Easy and close parking. Store is neat, clean and always smells good :)read more