Dear friends, My husband and I have been involved in rental real estate for many, many years. During that time, we have taken the opportunity to work with several professional property management companies. It's hard to say we have ever been "delighted" - until now. Working with Liz and the team at ERA Property Management in Cedar City definitely EXCEEDED our expectations! Their service was attentive, with rapid response and wonderful follow-through. With each conversation, we always felt like their most important clients! We highly recommend their services! Sincerely, Bob & Karen Tavano read more

I just wanna warn others to just figure in that this place will literally fraudulently steal your security deposit no matter how perfect you leave the place. We have video, pictures and witnesses of how well we left the condo. We live pretty clean, but we spent 3 weeks cleaning after we had moved out. We wanted to make sure we cleaned every square inch. We did the carpet cleaning through T-Bird like ERA wanted us to. They said not to even walk on the carpet once after it was cleaned, so we didn't. Somehow they managed to incur costs fromT-Bird to come back, which they in turn charged us again for. The carpet was in perfect condition when we left. Screams scam to me! Then they had about 7 or 8 "made up" situations that weren't even the case, and charged us for those as well, such as a ruined baseboard that I KNOW wasn't damaged. its hard to actually witness fraud when you know exactly who it is. The fact that they won't even walk the house with you when you turn it over is obviously cuz they have some lies to make up. You've been warned. All the bad reviews on here are also true, like don't get me started. We rented for 2 yrs. We called on many things to be fixed, but didn't hear from them once unless it involved water. read more

Landlords trust ERA Property Management to vet their renters and they do a fantastic job managing any issues that arise. They also provide more services than most property management companies. read more

I am leaving this review as a cautionary to future renters, do not use this company. I'm not even going to leave them a star If this site will let me. I rented this property in 2022. I wanted to move to a smaller community and my grandson was going to college up here anyway so it worked out for both of us. From the very beginning this company they were rude and condescending however we needed a place to rent and it suited our needs, most rental companies up here charge your deposit one months rent. They charged me three times the rent. I paid $4500 deposit, I understand that the contract says that I only get 80% back. At the time we needed to move and I thought it would be OK . As a renter, they do nothing for you. You can put in a service ticket. Nobody will answer it and then it disappears from their site. I moved out over 30 days ago, I had the carpets professionally cleaned, and I hired a professional cleaner to come and clean after reading the other reviews about how they overcharge for cleaning and carpets, so I decided to be proactive. $900 of my deposit was nonrefundable. It was in the lease however when I finally got my deposit back after 30 days they made you wait, they still took an additional $65. Told me it was for trimming the back tree, I understand I was responsible for the backyard, but that was like for pulling weeds. Never have I ever heard a tenant having to trim a tree, which was the same, as when I moved in. And as far as the front yard that is the HOA responsibility not the tenants and this HOA only comes and does yardwork once a year. I even asked him to cut the bush back way back because it overgrows. When they finally did send my deposit back they just sent it regular mail no tracking number with USPS , no UPS no FedEx. I truly feel that I was discriminated, Cause I was an outsider coming into Cedar city, and because I had a college student living with his grandmother. I truly feel unwelcome in this city now because of this company. Please do your research before you move here, but do not use this property management company. And I go as far as to say if you want to buy or sell your home home do not use ERA Realty it this is a reflection of how their company operates and treats their customers Potential clients. Thank you for listening to my advice read more

Other than the fact they will get back to your emails in a timely manner. The staff is rude, disrespectful, unprofessional, and uncooperative I have been a renter here for a little over 6 months, I went to the property location and was met by a middle aged women telling me I needed to go home and send in an email, then and only then would I be helped. I had all the documents I needed for them to help me in 5 short minutes instead turned it into a 3 weeks process to change the names on lease read more

Did not work with us at all - a military vet going to college. However, we contacted J and E property management and they were AMAZING and they will have great renters too! read more

I was paid and up to date on my unit and had my loc cut and replaced just to go into their office to be treated as rude and disrespected I had my storage unit for over a year they messed up not me read more

The rudest people I have ever tried to deal with. I am 57 and have owned several homes, I move to Cedar City so I wanted to rent at first to give me time to look at buying and they treated me like a kid his first day in the real world. I would advice anyone looking to rent to look at a different property management establishment. read more

by far one of the worst property managers in the Cedar City area. I work (professionally) with a lot of property management companies. They're unapologetic ally condescending and rude. read more

Daughter renting house while attending SUU. Staff very friendly and most important - responsive to issues with properties This is the second property she has rented. From our experiences - this group is the best in Cedar City. read more

What a horrible company to have been forced to work with. The house I was renting this past year was unexpectedly tossed between property management. We were given no prior communication on the matter and landed in the lap of ERA much to our dismay. Since that time they have been nothing but condescending and demanding. The people who work there are incredibly rude and uncooperative. They are terrible at communicating and when they do it is disrespectful. The lack of care for their tenants is resounding and unacceptable. Do not rent from or work with this company. read more

Has to be the worst place ever!!!!!! The ladies in this place are the most rude people I have ever had to work with!! They do not care what happens to any renters or college students that rent from them. The place was absolutely filthy when they moved in they did not provide a checklist When they moved in . The sewer has backed up twice did not provide them a place to stay while the sewer was being unclogged but never fixed and then try to charge us to repair the sewer lines!!! Do not rent from this company. They will not help you read more

Terrible company. Lied about rent pricing, was not patient or kind, actually was down right rude and mean, even after being calm and asking for everything to calm down they wouldn't. They are not helpful or friendly in the slightest. Don't understand rental law as they spout nonsense laws at you to scare and bully you into what they want. Please, do yourself a huge favor and run from this company. No renter will want to live in any house you own if they are managing it. read more

This has got to be the worst management company that exists. My wife and i helped our daughter find a house with ERA, and she had nothing but problems, AC didnt work when they moved in, heater didnt work when winter came, sewer backed up three times due to a problem in the line. Worst thing is taw sewage flooded the basement and ERA did not replace the pading or pull up the carpet. Im sure there is all kinds of things growing in those bedrooms now. Never use this company!! read more

Worst rental company in Cedar City. WILL steal your deposit. BEWARE! Never take care of service requests. And just all around horrible people to deal with. However, it's worth a visit to their office if you are a Star Wars fan as Jabba the Hutt actually works here. Just don't get to close to her. She might try to eat you whole. read more

ERA Property Management has been by far the worse rental company I have ever used. Do not plan on getting your security deposit back. They constantly try to get more and more money out of their customers for no reason. First lets start when I moved in, they had left the back door unlocked and stray cat got into the house. The day I opened the door their was cat feces through out the house. When I moved out of my house, They charged me $45 for hard water stains in the toilet. I would understand that fee, if i wasn't putting water softener salt in, however the house was on city water. I had the house professionally cleaned by their recommended service company, and they still charged an extra $70 for cleaning the baseboards, that were cleaner when i moved out than when I moved in. They then charged $55 dollars to replace a set of blinds that had a broken slat that was even broken in the pictures from the company before move in. After moving to cedar city, I heard nothing but bad things from other residents about this reality company and now I fully understand. I would not recommend this company to anyone. read more

Era Property Management - Property Management Near Me - Cedar City, Utah

ERA Property Management has been so great to work with to secure a rental. We had an international guest teacher come and needed housing quickly. They were responsive and understanding of our needs. I appreciate their willingness to call and communicate when they had questions or concerns as well as their willingness to address my questions and concerns. We will be using them again in the future to help secure housing for other international teachers when they come. Thank you to Liz and her team. read more

So thankful for this company! When I first came to this house in Cedar City, the house had a lot of things wrong with it (Pests, holes, lack of cleanliness from previous owner, bad plumbing) There was a lot of things that got missed on the walk-through, so I made a long list of things to fix. Fortunately for my husband and I, they were very responsive to our requests and had just about all of the requests done in two weeks. I feel much more comfortable living here because I feel well taken care of. The only thing I wish they had done was give me more of a heads-up on how the property was in a bad condition before I got there. But they made up for the first impression very quickly! :) read more

I had an incredible experience working with ERA! I moved here from California 9 months ago to start a job teaching at the university and was so impressed by their ongoing, timely responsiveness, and attention to my needs. They were willing to give me a virtual tour of homes since I was looking while still in California, and when it was time for me to move out, they were incredibly gracious in being flexible with my lease due to the pandemic. I gave them more than 3 months notice before my lease was up, explaining that I needed to move out before my lease was up and would like to put my place on the market again to see if someone could take over the lease earlier than expected. I agreed to pay for the rent through the end of my lease regardless, but was so grateful that they were willing to list my apartment early. Within a month the apartment was rented and I was able to exit my lease early with no problems. There are plenty of landlords who would have been unwilling to work with me on this, but ERA really came through. They are so professional and have great communication. I highly suggest working with them! Thank you, ERA! read more

I would have rated this place negative if it were possible. Not only is the staff incredibly rude and misleading, but they are borderline hostel. They made any issue I had seem like it was somehow my fault. They accused me multiple times of purposefully damaging things so they would have to fix them, and literally called me a lier at one point. I had an electrical issue in my laundry room where I was getting SHOCKED BY TOUCHING MY LIGHT SWITCH. I HAVE A TWO YEAR OLD DAUGHTER!! To me that seems a little important, And they wouldn't even send out the maintenance worker until the next monday because they didn't want to pay him after hours and weekend pay!!! This place is the the worst rental company of have ever seen. In the end I lost everything i owned because they changed the locks on my apartment without a court order. I'll never be able to replace my daughters baby book and countless other personal Momentos and belongings. I wouldn't wish this place on my worst enemy. read more