Slumloards. That's the most polite way to describe this company. Rent paid in advance, subsequent…read morewrongful eviction, they keep rent and security without any proof whatsoever of lease infraction. SUU should never allow private companies to use the phrase "student housing" l. This is a predatory landloard who takes advantage of students.

This company has the worst landlord practices I've ever seen!! You move in with a refundable…read morecleaner deposit!! right and then throughout the year they stop by check the units and add charges as the see fit. you pay or your out. Right before moving out the hit you with another cleaning fee !!! I think they have laws against this!! Stay away from renting from this company 2026 school year

I haven't had to deal too much with paying rent and such as I just moved in, but so far the…read moreexperience has been mostly positive. They have been very kind and helpful when I have contacted them, it has been the actual property I have had issues with, and that may reflect more on the contractors hired to do the work than the management company, but they are, nonetheless, connected in the overall experience. The beginning went smoothly. They were very helpful and great at communicating through the application process and were great at working with me to get me in as quickly as they could. Finally the day came to move in and I was told the property would be ready on a specific day and I could pick up the key anytime after 10am. I picked up the key and arrived at the property after 12pm or so and there were workers still at the complex. I asked if they needed to do any work in my unit or if it was ready (the door was hanging open) and they said that was their last unit they needed to work on (utility installation). Somehow the communication had not reached them that my unit was supposed to be one of the first. They finished quickly, however, and I returned about an hour later and was able to get in. Not a huge deal, but slightly frustrating as I had people helping me and we had car loads that were ready to be unpacked. Once I got in there were also minor issues in the (brand new) apartment (bad paint job, patches done poorly, flooring slats that weren't pushed together completely, etc.) that showed a rushed job, but livable. Since then I have been working to get internet set up in my unit, but every company I have called has been unable to verify the address and one told me the wiring and set up should have been worked out previous to renters moving in between the builder, the owner, and the internet companies, then the information of which companies the building was wired for should have been communicated to the tenants. I then found a larger issue on my second day here. The washer water valves had not been turned on when they were installed. I tried to turn them on so I could wash the laundry I had already put in there and water began to spray everywhere. I tried again more slowly thinking maybe I had turned it on too quickly, but the same issue. I now had a washer that didn't work with half wet clothes inside. I feel like the management has been good to work with despite all of these issues. They are kind and helpful every time I contact them whether it be in person, on the phone, or via email. I will update my review later should these issues escalate, but for now, I still give them a four star for good customer service.

Went in looking for a apartment was looked at in a strange way said they were full I'm an older guy…read moreme and my grandson looking for an apartment said they had one then motioned with her hands ah ah the people in the area were younger people very ugly and disrespectful feeling they didn't want to rent to me because of my age when there's apartments available that's discrimination so I'm going to see what can be done if I can file a discrimination lawsuit I am I'm not after money just need a place to rent for me and my grandson the look on my grandsons face when I told him what took place

I am very satisfied with this place. I lived here from February 2014 to May of 2017 while attending…read moreSUU. I would stay longer but I am leaving Cedar City to start my masters program in another state. The apartments are modest and just fine for normal living conditions. There is normally no issues with parking. Family friendly. Management is very reasonable. When we weren't making as much money the Government Subsidized option they have was a life saver. The only reason I give it a 4/5 instead of 5/5 is the poor insulation causing us to pay more in Gas and Electric bills than we wanted (our bill was $20 less than one of our friends 3600 sq foot home for gas- they need better insulation and sealants around the door). The only other downside is no dishwasher or washer/dryer in unit.

DO NOT RENT HERE. They will take any opportunity to screw you over. They overcharge for everything…read moreand take advantage of you at every corner.

I've been living at Cascade Springs Apartments for just two months, but I already feel right at…read morehome! From the beginning, the management team made the moving process incredibly easy and stress-free. Their communication was excellent, and they were always quick to answer any questions I had. One of the things I love most is how peaceful it is here. It's always quiet in my apartment--I rarely ever hear my neighbors, which has made for such a relaxing living experience. The amenities are another huge plus. The indoor pool and hot tub are my personal favorites, but there's a great selection overall that really makes this community feel all-inclusive. Cascade Springs offers the perfect balance of being close to the city without being right in the middle of the hustle and bustle. It's a comfortable, well-managed place that I could see myself staying in for a long time. I'd absolutely recommend it to anyone looking for a quality apartment with great amenities and a peaceful atmosphere.

They so not even deserve a star! Charging $1500 to a student athlete who transfers when they find…read moresomeone to take over their lease is absolutely absurd! The house was dirty when my twins moved in and had to be cleaned just to move in! The furniture is grotesque and filthy! The office people are rude! DO NOT MOVE HERE! When things need to be fixed they dont do it, but even more so they are straight up crooks prying on college students!

if there was a minus 10 that's what I would giive..... I've lived here a year never been late in…read morerent. I'm quite clean and respectful. I was told they don't need a reason to kick you out, that's new to me. we fixed the washer still waiting for part for fridge (at least 4 months). Management staff are ignorant , rude and lie. This has been so stressful just trying to figure out why. Do not rent from these people

If you decide to rent an apartment here, beware. They will cheat you out of your deposit. The…read morerooms are cheap so you will hear lots of noise from other renters. We had a mouse problem and they were not very concerned about doing anything about it. The worst part is that when my daughter checked out, we spent 2 solid days cleaning (because a few of the other girls just left without doing their part. The place was spotless when we left it... better than when we got it. Did we get a full refund? NO! Deductions for cleaning fees. Deductions for blinds that were "broken" and in a different girls room. They stole our money. My advice is to avoid coming here. If you must, either kiss your deposit goodbye or video document everything as you enter the place and be VERY picky about everything, then video everything as you leave. Otherwise you have no evidence. They prey upon poor college students. Two thumbs down!

Management is awful. They allow tenants to lie about each other and complain about insignificant…read moreissues to try and get others evicted. All of the rules are ridiculous and overly strict. WiFi is bad. Dishwasher doesn't work. Had a bug problem. The sidewalks are ragged and unsafe to walk on. The hot tub is poorly maintained and dirty. Rooms are tiny and the closets are non-existent. The kitchen doesn't have a pantry despite having one in the listing. The manager has ridiculous standards for clean checks.

Linda helped us figure out what we wanted in terms of a renter, how much we should ask, and more…read more She asked all the right questions that we never thought to ask ourselves. Best of all she got it rented out SUPER fast. A+

Ok, buckle up: The ladies in the office are very nice to…read morebegin with, and they will keep that pleasant tone, even while they screw you out of money and double charge you. I rented from them for just shy of three years. During that time we went without a dishwasher for over half that time, and without a garbage disposal for about 9 months. They will charge you for maintenance inspections $35 to come in, look around and fix NOTHING. We had two of those inspections, and two Owner visits during that time and the dishwasher still wasn't fixed while I made multiple requests in the tenant portal. Now when we moved in we gave them a huge punch list of things that were wrong with the house, holes in the wall, broken garage door, trim that is messed up, massive weeds in the yard, whole sections of the yard not on the sprinkler system. A lot of things that did not bother us, but we didn't want to be charged for. That was a mistake, force them to fix every little thing because they will try and charge you for those things when you move out. As for stealing money, they will try to charge you for utilities from before you moved in, and after you move out. They will charge you $35 for "maintenance inspections" but fix absolutely nothing. If you have any garbage that left over that does not fit in the can they will charge you for that individually and again as part of their "cleaning". Now my Wife cleans vacation rentals and stayed behind for two days after I moved all of our stuff out of the house to clean and make sure everything was good. They still charged. They did not turn on the sprinklers until mid may when the heat was already baking the lawn, tried to say it was because of the "weather" when everyone else in the neighborhood had been using their sprinklers for almost two months, and then decided to charge us for fertilizer on the lawn to bring it back to life. To summarize, if you want to rent from a company that will be sweet and nice to your face but ignore any issues, and then steal money from your deposit. Go with Steed-Corry

Matt who owns or runs RPM is an unreliable, lying, scammer. Don't rent your property through him…read moreunless you want to get ripped off, he never supplies receipts for charges he makes against your account, but makes you replenish the $500 deposit. He lies every time you call him out on his irresponsible dodging and stonewalling when trying to get answers for everything from erroneous charges, to why the unit isn't rented out, to him owing money back to the owner. He left my unit dirty for 3 months after previous tenants moved out, and then lied that he'd been showing it, DIRTY!! He has no integrity or true business accountability, he's a low life, dirty business owner that still owes me money! He may sound good at first but you will get shafted, stay away.

Fair warning this company is a total scam. I had to threaten a lawsuit to get my deposit back…read more Don't rent from them and don't let them manage your rentals. They don't answer their phones and it takes them FOREVER to get back to you.

Dear friends, My husband and I have been involved in rental…read morereal estate for many, many years. During that time, we have taken the opportunity to work with several professional property management companies. It's hard to say we have ever been "delighted" - until now. Working with Liz and the team at ERA Property Management in Cedar City definitely EXCEEDED our expectations! Their service was attentive, with rapid response and wonderful follow-through. With each conversation, we always felt like their most important clients! We highly recommend their services! Sincerely, Bob & Karen Tavano

I just wanna warn others to just figure in that this place will literally fraudulently steal your…read moresecurity deposit no matter how perfect you leave the place. We have video, pictures and witnesses of how well we left the condo. We live pretty clean, but we spent 3 weeks cleaning after we had moved out. We wanted to make sure we cleaned every square inch. We did the carpet cleaning through T-Bird like ERA wanted us to. They said not to even walk on the carpet once after it was cleaned, so we didn't. Somehow they managed to incur costs fromT-Bird to come back, which they in turn charged us again for. The carpet was in perfect condition when we left. Screams scam to me! Then they had about 7 or 8 "made up" situations that weren't even the case, and charged us for those as well, such as a ruined baseboard that I KNOW wasn't damaged. its hard to actually witness fraud when you know exactly who it is. The fact that they won't even walk the house with you when you turn it over is obviously cuz they have some lies to make up. You've been warned. All the bad reviews on here are also true, like don't get me started. We rented for 2 yrs. We called on many things to be fixed, but didn't hear from them once unless it involved water.