I haven't had to deal too much with paying rent and such as I just moved in, but so far the…read moreexperience has been mostly positive. They have been very kind and helpful when I have contacted them, it has been the actual property I have had issues with, and that may reflect more on the contractors hired to do the work than the management company, but they are, nonetheless, connected in the overall experience. The beginning went smoothly. They were very helpful and great at communicating through the application process and were great at working with me to get me in as quickly as they could. Finally the day came to move in and I was told the property would be ready on a specific day and I could pick up the key anytime after 10am. I picked up the key and arrived at the property after 12pm or so and there were workers still at the complex. I asked if they needed to do any work in my unit or if it was ready (the door was hanging open) and they said that was their last unit they needed to work on (utility installation). Somehow the communication had not reached them that my unit was supposed to be one of the first. They finished quickly, however, and I returned about an hour later and was able to get in. Not a huge deal, but slightly frustrating as I had people helping me and we had car loads that were ready to be unpacked. Once I got in there were also minor issues in the (brand new) apartment (bad paint job, patches done poorly, flooring slats that weren't pushed together completely, etc.) that showed a rushed job, but livable. Since then I have been working to get internet set up in my unit, but every company I have called has been unable to verify the address and one told me the wiring and set up should have been worked out previous to renters moving in between the builder, the owner, and the internet companies, then the information of which companies the building was wired for should have been communicated to the tenants. I then found a larger issue on my second day here. The washer water valves had not been turned on when they were installed. I tried to turn them on so I could wash the laundry I had already put in there and water began to spray everywhere. I tried again more slowly thinking maybe I had turned it on too quickly, but the same issue. I now had a washer that didn't work with half wet clothes inside. I feel like the management has been good to work with despite all of these issues. They are kind and helpful every time I contact them whether it be in person, on the phone, or via email. I will update my review later should these issues escalate, but for now, I still give them a four star for good customer service.

Went in looking for a apartment was looked at in a strange way said they were full I'm an older guy…read moreme and my grandson looking for an apartment said they had one then motioned with her hands ah ah the people in the area were younger people very ugly and disrespectful feeling they didn't want to rent to me because of my age when there's apartments available that's discrimination so I'm going to see what can be done if I can file a discrimination lawsuit I am I'm not after money just need a place to rent for me and my grandson the look on my grandsons face when I told him what took place

Sam Dodd has helped us look for homes in the Cedar City Area. He is very knowledgeable about the…read morearea. He was always available to help us and was able to answer all our questions. We trust Sam and really like working with him. His whole team were very courteous and responsive and very helpful.

Sam is a great guy, he helped us quickly sell our house and close the deal on our new one. I would…read moreand do reccomed him to anybody in the area with real estate needs!

Derek runs one of the most organized and responsive property management operations I've seen. His…read moresystems are tight, his team is professional, and he genuinely cares about tenants, owners, vendors, and partners equally -- which is rare in this industry. He is quick to respond, solution-oriented, and operates with integrity. Property management isn't always glamorous, but Derek handles difficult situations with professionalism and consistency. If you want someone who actually runs a business instead of reacting emotionally, Derek at Netgain is your guy!

In April 2024, my son, a student at SUU applied for a specific room in a house for Fall semester…read more2024. His application was accepted and we were relieved that he found a good living space for the school year. deposit and first month rent was paid in the summer and that was that. Once he showed up to the Netgain office, they tell him he has a different room assigned. Dispite screenshots of the application with the correct room number on it, they just shrugged their shoulders and said they couldn't do anything about it, the room was already rented to another student... Huh?? Derek D. Morton, the owner of Netgain, does not return my calls or emails, so here I am writing this review. I find this sloppy ,unprofessional , and greedy practice. I do not recommend this company.

Matt who owns or runs RPM is an unreliable, lying, scammer. Don't rent your property through him…read moreunless you want to get ripped off, he never supplies receipts for charges he makes against your account, but makes you replenish the $500 deposit. He lies every time you call him out on his irresponsible dodging and stonewalling when trying to get answers for everything from erroneous charges, to why the unit isn't rented out, to him owing money back to the owner. He left my unit dirty for 3 months after previous tenants moved out, and then lied that he'd been showing it, DIRTY!! He has no integrity or true business accountability, he's a low life, dirty business owner that still owes me money! He may sound good at first but you will get shafted, stay away.

Fair warning this company is a total scam. I had to threaten a lawsuit to get my deposit back…read more Don't rent from them and don't let them manage your rentals. They don't answer their phones and it takes them FOREVER to get back to you.

Jennifer, and her team are amazing. She has tons of resources. Everything went smoothly. I highly…read morerecommend her and her team.

I can't say enough about how fantastic our experience was with Emily Gibson! Emily listened to…read moreexactly what we were looking for. Purchasing a home from another state is not easy but Emily made it seamless. She previewed each & every property for us in advance & helped us find the perfect fit. She was very responsive & attentive through the entire process. Chelsea, the transaction coordinator was great as well. Quick to send us what we needed, followed up with us when we had outstanding items. From start to finish, everything was amazing! We highly recommend Emily & the Jennifer Davis Team!

Dear friends, My husband and I have been involved in rental…read morereal estate for many, many years. During that time, we have taken the opportunity to work with several professional property management companies. It's hard to say we have ever been "delighted" - until now. Working with Liz and the team at ERA Property Management in Cedar City definitely EXCEEDED our expectations! Their service was attentive, with rapid response and wonderful follow-through. With each conversation, we always felt like their most important clients! We highly recommend their services! Sincerely, Bob & Karen Tavano

I just wanna warn others to just figure in that this place will literally fraudulently steal your…read moresecurity deposit no matter how perfect you leave the place. We have video, pictures and witnesses of how well we left the condo. We live pretty clean, but we spent 3 weeks cleaning after we had moved out. We wanted to make sure we cleaned every square inch. We did the carpet cleaning through T-Bird like ERA wanted us to. They said not to even walk on the carpet once after it was cleaned, so we didn't. Somehow they managed to incur costs fromT-Bird to come back, which they in turn charged us again for. The carpet was in perfect condition when we left. Screams scam to me! Then they had about 7 or 8 "made up" situations that weren't even the case, and charged us for those as well, such as a ruined baseboard that I KNOW wasn't damaged. its hard to actually witness fraud when you know exactly who it is. The fact that they won't even walk the house with you when you turn it over is obviously cuz they have some lies to make up. You've been warned. All the bad reviews on here are also true, like don't get me started. We rented for 2 yrs. We called on many things to be fixed, but didn't hear from them once unless it involved water.

The Folks at Stratum Real Estate Association are the most amazing people, every year they go all…read moreout for the community and put on a great event. We here in Cedar City Utah sure are lucky.

Elizabeth Prisbrey is absolutely the best realtor!! She is always available to answer your…read morequestions. She is extremely nice and helpful. I recommend her if you're in need of a realtor.

I want to thank Brad Lewis for being an extraordinary agent who patiently and competently assisted…read moreus with the custom home build in Talon Pointe by Son Builders. Over a 3 year planning process, yup-we lived out-of-state, Mr. Lewis shepherded us thru the numerous neighborhood location searches, illuminated the pros and cons of existing houses versus new construction and was instrumental with coordinating communications between Son Builders and us once we decided on our new build. Mr. Lewis understanding of the local community, housing market and our relocation needs were exceptional and instrumental in the selection of Cedar City as our new home. He provided unbiased insight on many of our selections that led us to make informed and intelligent decisions on our new home that has exceeded our expectations and dreams. We are at a loss for words to describe the beauty and functionality of our new home. And a big shout out to Son Builders who took into consideration our special design requests and then improved upon them. Special thanks to Jan Wilkinson, also of Stratum Real Estate, who found us the perfect floor plan, what a blessing to have such a competent team at Stratum Realty.