Very quick response when requesting service! Service technician arrived the next morning. Knowledgeable and polite. Will recommend to family and friend. read more

DO NOT RECOMMEND!! Unprofessional, unaccountable, poor communication and sketchy! My fiancé called them a few weeks ago when we lost power and was told that it was an issue with our breaker. He explained what we thought was wrong which was that our main breaker blew. The woman advised that they would send someone out when someone became available. Shortly after that, I asked my fiancé if they did free estimates, but he failed to ask so he called back. The woman said the guy was on his way and they did give free estimates. When the guy got here, all he did was test the main breaker and told my fiancé that he would not give a free estimate, but instead it was time and material job so we were either hiring him or we weren't. Not knowing what we were getting into, we declined the services. Still, no fees were discussed over the phone or in person. Today we got a bill in the mail for $101.90 for a one hour service call and mileage. We called because the guy literally did nothing, especially compared to the guy who came after that from TS Electric, tested the breaker box, junction box, meter box, and outside ground wires AND gave us a FREE estimate. He said that they do free estimates, but claimed that they do not do free estimates for that type of job. Mind you, when my fiancé called the second time, before the electrician arrived at our house and asked about the free estimate, they were well aware of what "type" of job it was. He repeated the same excuse multiple times and claimed that they had to pay their guy for coming out, but they never once communicated any fees over the phone or in person. He also never once answered why it was communicated to us that they would give a free estimate just to come out, refuse to give a free estimate and charge us for doing nothing. read more

We have received services from Erb Electric on several occasions. Have dealt often and for the most part with Rich S., and have found that a thank-you is a small comment compared to the diligent work of Rich and other members of the team helping us to resolve several electrical jobs. Their hard work is sincerely appreciated. Rich has a wealth of electrical background and the crew benefit from his thorough and knowledgeable experience. We think highly of them all and Erb Electric! read more

Horrible to deal with they start charging you the moment they call I received a call at 9:03 am from the electrician saying he was in Bridgeport and was currently on his way to my home in st Clairsville he didn't arrive until 11:35 all he did was change a wall plug and it only took him a few minutes when the bill arrived it was around 400$ when I called I talked to multiple people then finally the owners wife she was just horrible to talk to she insisted I was lying on how long it took the employee to arrived and would not budge on the bill I even received legal paperwork read more

Erb responded with a very unprofessional and arrogant response when I registered a very small complaint to the BBB regarding Erb not pointing out that one or two circuits would be overloaded (thus causing constant tripping) after we spent thousands to upgrade to a breaker system. It's quite an interesting response from a company who brags about being professional and courteous. FYI - we've been long time, paying customer and they have done ALL the work in our house. They might want to reconsider who they allow to speak for them. read more

They are the worst I had them out twice the first time I was charged for 3 hours when the guy was here 20min at the most they said he got lost they charge you for the time they spend drive all I had him do was change a face plate and it cost me 270$ then they came out again and the electrician kicked a hole through the floor because he didn't have the toll to drill it's a hole the size of a football and raccoons keep trying to get through when I called I had to wait 2 months for a manager to call me back by then they were trying to take me to court well after we made a deal they called a month later and said never mind they don't want the deal now and I have to pay them 200 more today or we will be in court it didn't matter that we had a deal they will do anything for the money people and safety do not matter avoid them at all cost read more