The Technician, Gobi, Is Awesome!! He Was Right-On-Time (On Friday [03/07/25] With, At 8:30am…read moreWith!! ), He Was Very Knowledgeable, Thorough, Fast, Efficient, Fair And He Was Very Professional With, Too!! Thus, I Would 1,100% Recommend Gobi From Printer Assist With!! - Natasha

see google review. Didn't fix basic issue. Rude. Poor communication about timing, billing, and…read morerelentless at spamming for fee not agreed upon.

Private equity playbook . Buy out company, take out debt so PE gets their money first. Keep on…read moreraising prices until they become untenable. 3 ring binders 10x in price. Go to costco/amazon. Close locations when they become unprofitable or more suitable for housing development. Sunnyvale out of business. Fewer and fewer locations. Nobody cares. PE buyouts should have been illegai but too late now.

The guy running the print shop -- forgot his name -- gave stellar service. Attentive, smart, fast,…read morefriendly, professional, and good deal on business cards. Like, he tried to revise them to produce a good result, and without a bunch of extra charges. Much cheaper than going online. This made a difference in transitioning my career from SWENG to personal trainer.

Walked in looking for a certain cable that was in stock at this staples. Couldn't find it in the…read moreisle that I was in so I asked an employee for help. I believe it was the manager that helped me out and gave me a good recommendation for another cable that was a much better deal with a price match. It was pretty good experience overall with getting help in the store, its cleanliness and overall nice environment

Aleksandr was a great Staples employee! He helped me with every poster and worked very hard by…read morehimself while still trying to help every customer. Very hardworking and helpful Staples needs more employees like him!

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

As others have mentioned, Shirley is a pleasure to work with…read more My office was looking for specific chairs and thankfully she had them in stock. She was able to schedule the delivery for the Saturday after we signed the quote for which my colleagues were very grateful! Delivery was a breeze! Price and service were awesome. I will absolutely work with Shirley and the Cycon team in the future!!

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

I had a wonderful experience and couldn't be happier with the service I received at the COPY…read moreFACTORY. The employee I interacted with over the phone helped me so much. She was friendly, knowledgeable, and genuinely helpful throughout the entire process. She took the time to answer my questions and made everything incredibly easy. When I picked up the my project the gentleman who helped me with equally as friendly, and professional. Not only were their prices very affordable, but they also completed my print job on the early side of the timeframe they originally quoted, which was a fantastic surprise. It's refreshing to work with a business that delivers both excellent customer service and follows through on their promises. Whether you need printing, banners, copies, binders, or any other print services, I highly recommend them. They've definitely earned my future business, and I'll be coming back for all of my printing needs!

I will be going here anytime I need to print anything from now on. I had to print a ton of 10x10…read morephotos for a birthday gift the next day, and they got it done under 24 hours, incredibly photo quality, and printed 60 high quality for only $60. Since 10x10 is not a size that can be printed, they printed on a larger size and cut it into a 10x10 for me. Cannot recommend enough.

BUYER BEWARE Believe the negative reviews on:…read more- defective products - ridiculous delivery delays and - the deceitful sales practices. Buying from Costco is a much better option. The Costco service and warranty are so much better. The Human Touch distributor is super accessible, very friendly, and they do in home service as well!. Here are the RTB People affiliated with the Menlo Park store. Note: They own the other 2 locations in San Mateo and Sacramento as well. Cody Paz (Store Manager) Robert "Rob" Walker (Franchisee) Juan Garcia aka "JG" (Delivery guy - not in store) In-Store (Scam Scene) Service at Relax the Back is deplorable. The sales floor guy (Middle eastern guy) completely ignored me when I walked in. The Store manager Cody came over to me, but as with all Sales professions, Sales people are nice and helpful right up until the money has left your pocket. Cody would be no different. I went in to Menlo Park to buy a massage chair on 10/28/24. I found one (The Human Touch) as soon as I walked in and was ready to take it home that day. Cody talked down about the chair's color (blue), which I didn't mind, to make me not like the chair. The chair was on sale, so he upsold me to a $11k chair ($10,911.41 total out of pocket), the Quantum Pro by Cozzia. The chair was $1,000 off online, but I didn't know this. Cody promised me he'd beat any deal online. He swore by the service, saying if anything was wrong they will right the ship. He was doing his job and selling me hard and fast. He offered me a $1,000 discount, free white glove delivery service ($650), and a free pillow. The catch: The chair wouldn't be delivered for 2 weeks. I asked Cody to confirm the delivery date. He said it would definitely be there in by 11/11. He said that I could come in daily and use the chair *WARNING: Here's the BIG problem I ignored. * Cody said there might be a problem getting the chair because he didn't see one in the warehouse. I offered to buy the chair he had on the floor, but he said no. He then said there was one in the warehouse but it was marked as defective/RMA. Eventually he said he found one, so we completed the sale. I left the store with my pillow in tow. I wanted a Tempurpedic pillow, but he talked me out of that too. I visited the store maybe twice in the 14 days I was waiting for my $11k massage chair. Each time the other floor sales guy ignored me and Cody's "nice-happy to help" sales guy mask came off. Cody was impatient with me, which was weird, since each time I was in the store, I made a purchase. Crazy right? Delivery Experience (Terrible) I never asked Cody for delivery updates. I just trusted him that it would arrive as promised. It did not. Cody called me on 11/11 asking if the delivery guy reached out to me, to which I responded no because he hadn't. Cody then gave me Juan's name and number and said if he doesn't reach out today 11/11, he'll definitely reach out tomorrow 11/12. I phoned & texted Juan to get a delivery date and time and he was dismissive and disrespectful. He said they couldn't deliver until Thursday 11/14. The order was now late, so I cancelled it on 11/11 at 7:13pm via an online request to cancel. Rob Walker calls me after hours to try to save the sale. Make no mistake about it! I noticed the chair was already unboxed and was defective. He unloads it in my place, and leave. I go ask him to plug it in to make sure it at least works. He plugs it in, the light comes on, so he says "It works!" while running out of the door without doing a test run. Juan said "If there's a problem, you can just call the store." After I insist, he agrees to do a test run. The feet attachment moves. He said okay it works and leaves again. *Well the rest of the chair didn't work. $11k dollars, 2 weeks later & time wasted.* I believe they sold me the defective chair Cody said was in the warehouse. At 4:35pm, I call the store immediately. Cody asks me to do a bunch of troubleshooting things I've already done, and then tells me he's on his way. I don't want this. I ask to have Juan take the chair back but he insists he wants to check it for himself. Same result. I ask them to take the chair back but they want to keep trying to figure out the problem. On 11/13, Rob admits neither of them know anything about the chair because it's so new. Now it overheats. I mention to Rob and Cody that I didn't really get the $1,000 discount Cody offered. They both refused to honor it, and maintain their deceitful sales practices. I cancel, ask them to remove the chair since it's not working and refund me my money. To keep an unsatisfied customer out of the store away from potential customers, they gave my refund check to Juan to deliver to me. Never knew Jacki til this review. I hope my review helps you get a better deal/service from them. It's wild how they attack you because you gave them feedback on an experience they created for you, instead of fixing their problems. Costco is the way to go!

I realized I might be having low back pain from the lack of lumbar support on my Steelcase Leap and…read moreHerman Miller Aeron - which I've been using for basically a decade at this point, so I started researching the perfect office chair. I spend a ton of time at my desk for work/gaming, and my research took me in the direction an Anthos chair which apparently had amazing lumbar support. I went to Relax The Back solely to try that chair out thinking it was gonna be the winner, didn't really like it, then Cody steered me toward a chair from a brand I'd never heard of (Lifeform). Very little information about the smaller company online, but working with Cody - who is awesome (and amazingly patient) by the way - he guided me to probably the best chair in the world for me. I bought the chair ~3 months ago but am just now reviewing it, and I love it. Thanks for all your help Cody, I'm glad I took the risk on this unmarketed chair thanks to you steering me to it! As an addendum, I normally leave reviews on Google and then copy/paste the same one to Yelp whenever I have a good experience with a company. I'm glad I never looked this place up on Yelp before I went because I would have been dismayed by all the 1-star reviews. My experience was the complete opposite, Cody was very very reasonable and communicative throughout the whole process, and I'm glad I bought my expensive chair here.

PIP is the absolute best! I am a Stanford administrator and they are essential to our productivity…read more We have ongoing projects that go on for years and Carmen efficiently organizes and remembers all the essential details. We often need to dig into the past to complete a project and this historical memory is invaluable. Carmen and PIP are essential Stanford team members and I cannot recommend them more highly.

So grateful for PIP and their absolute professionalism, efficiency, attention to detail, and…read moreexcellent communication. I reached out to Carmen and the team at PIP for my wedding signage and stationary (large seating chart, programs, menus, and other miscellaneous paper products). Their quotes were by far the most competitive of the 20+ print shops I contacted, they walked me through the process, and were so patient and accommodating. All the products were beautiful and high-quality. We couldn't have been happier!

Peggy was a great help with all the notaries. Albert help out with all my shipping. They both are…read moregreat and I would recommend it.

Unbelievably rude and completely lacking basic empathy. I went into this store to print and fax…read moreurgent documents. I am currently dealing with a major digital security compromise and a pending police report, meaning I cannot safely access email on my phone and needed to use their customer computer. The customer computer was down. Instead of offering an alternative workaround to help a customer in a crisis, the employee (male with a dark beard, glasses, face mask, and hat) was incredibly curt, rigid, and dismissive. He flat-out refused to help, stating, "This is a business," and even lied by saying he didn't know the address of a nearby sister store to avoid looking it up. I literally stood in front of him and called the Menlo Park UPS store. They immediately agreed to help me print my documents using alternative methods, despite having the exact same technical outage. When I told this employee that the other store was willing to assist, he just gave a lazy, "Sorry, I can't." Avoid this location. If you expect standard problem-solving or decent human customer service, go to the Menlo Park location instead. They actually care about helping people.

David has been a phenomenal resource as I have embarked on building an Executive Coaching business…read more Lots of very positive energy, helpful suggestions and strategic framing on business development and marketing. I highly recommend David for support in framing out a new business idea and ensuring that you are focusing on the right things at the start. Five stars all the way!

I called David today, after going through a rough patch yesterday when my small business was…read moretemporarily banned from Mailchimp. I realized it was time for some outside assistance. I can't rely 100% on my own limited experience. David Mitroff (the man in the picture) was extremely generous with his time over the phone. I told him abt a potentially risky sales contract I was considering. He took at least 20 minutes to go over with me how I can mitigate that risk and what I should do to prepare for negotiation. He did not have to do that. But he wanted to make sure I didn't get scr3w3d over. He didn't want to see me fail. For that reason, Piedmont Avenue will be the first place I come to once I'm ready for a deeper strategic conversation and more hands-on assistance. Will update once I have more to say. Thanks David!