Another dermatologist, who performs mohs surgery, recommended Dr. Kelli Lovelace to me as mine had…read moreretired. I've been seeing her for a couple of years now and have been very pleased. I see her at the Tulsa clinic, 2121 E 21st St. I've read reviews having negative issues. I particularly don't understand when people report difficulty in making appointments. Several doctors of this clinic also keep hours in Claremore. But that's only one day a week for them. It is a busy clinic. But as another reported, the doctor has "squeezed" me in when I called with an issue. It isn't uncommon for the parking lot and waiting room to be packed. That's my only negative. I'm a blue eyed blonde and one time sun goddess. I've regularly seen dermatologists as far back as I can remember. Her online profile mentions her interest in surgical dermatology and Botox. I have no experience with her outside of regular check-ins. And to that I'll say she is absolutely the most thorough I've ever experienced. I've found her assistants to not only be amiable but helpful with medications and prescribing. They work for you -- they know who has your meds, how much it costs, what discounts are available, etc. Another positive is their patient portal. Answered in a timely manner and no hesitation in giving you a call. Be sure to have all your insurance cards every time you visit and be prepared for minimal paper work once you're an established patient. Once your appointment is over you'll see the personnel at the front desk who will make your next appointment.

Such great care and effective treatment. I had precancerous spots removed and they never came back.read more

I've been pleased (mostly ) with the service and staff interaction. My first experience here was…read moreback in Covid Days. During shot mandation I contacted my physician's office, which in past had been very helpful . There were a lot of changes and, like so many, he ended up in private practice. But due to total uncooperativeness of the staff he was stuck with, out of desperation I called the Harvard office as my daughter was a patient there and had a Covid shot *scheduled*. I called, said who I was, that my daughter was a patient there and I'd like a shot too. The response--"of course we'll schedule you. Would you to go with her?" How often do you receive that kind of customer service.? Shortly after, I changed doctors. For a lot of us midtowners it's convenient. And it's complete. You can lab work done right there, right now.

Since my last review, my current doctor passed away. He was a nice man and thorough. 4 Doctors…read moresince 2021? I changed practices to someone who is 5 miles from my home. He was young, enthusiastic and very amiable. Something has happened to my old practice. I'm sure I made a good decision switching practices.

Great place. Some incompetence with office staff. Someone ordered wrong medicine to pharmacy…read more Someone canceled a correct medication causing a big inconvenience.

Dr. Candy Ting is an exceptional practitioner. Dr Ting takes sufficient time to diagnose the…read moreissues of her patients and to communicate--so if I call or text her a question during the day, I gratefully Dr Ting's response after Utica Clinic closes for the day. A recent exchange was way above expectation. Recently, I called Dr. Ting's office to check a spike in blood pressure. Sarah answered the phone, took the message and sent it to Dr Ting's nurse, Janae who called me back within the hour to give me Dr Ting's response. How amazing! I highly recommend Dr. Candy Ting and her staff.

Very poor customer service and follow up from the clinical side of things, especially the…read moretelehealth side. I would not recommend.

Went in to see Jacob Callison about my back. Right off he gets me in for MRI. I had been trying…read morefor 2 months to get my Dr.s in NM to get me an MRI. Once he saw the MRI he told me exactly what was wrong and what a Neurosurgeon would do. He referred me, and sure enough, almost word for word the neurosurgeon told me what was wrong and what he would do to fix it! So Mr. Callison pulled no punches and knew what he was talking about. I plan to make him my primary physician. You can feel free to talk to him, and he actually listens. He will take as long as you or he needs. No bums rush to see the next patient.

first off you are made to sign a contract. within that contract is an agreement of mutual respect…read morefor time. we arrived 15 minutes early and were not seen until 2.5/hours later. we then waited another 20 minutes for the PA to come in. she did not even exam my child. she took an educated guess within 1 minute of me talking and ordered 1 lab. we got the lab done and never heard from them again with results. i called 3x. never once did i receive a call back with results. i had to take my daughter to another doctor for the exact same test. when i left a vm with my complaint and that it didn't seem fair to pay for services that i never received results from, i finally got a call from the office manager- without any sort of apology, accountability, nothing.. will never go back. i cannot speak for the actual doctor in the office Hayden, that everyone recommended. but the PA and staff are terrible.

Had an insurance billing issue with blue cross. The back office billing lady was arrogant, rude and…read morementioned she did not want our business. Sad, because the doctor seemed nice.

Awesome office. Stephanie Russell, the P.A. was kind, caring and professional. She was empathic…read moreand REALLY listened and talked to us. Dr Harmon came in to meet my husband and I, she didn't even have to. Again, she was professional, kind, empathetic and very genuine. These attributes are very hard to find in the medical community now days. So I commend both of these super nice people for treating people like actual human beings. Hats off to both of you.

Not impressed with this Clinic.. It is impossible to schedule an appointment, and when calling…read morethe wait time is 3-5 callers ahead of you. The clinic was not able to keep up with my prescriptions and I ended up spending way too much trying to call them. My Dr. or DO was EEthyl Harmon, who I liked on our first visit- seemed very curious and engaged, but subsequent visits she seemed irritated with me (I had trouble with side effects from one of the drugs she liked) and blamed my health problem on my coffee consumption, pointing to my to go cup (I was drinking tea at the time) instead of hey, maybe genetics and age have a bit to play here? Finally, she prescribed me two meds that were RECALLED and no longer available in the US. That bothered me, They were recalled 4-5 months before she prescribed them to me and contained carcinogens. TWICE. I found a new dock nd a new clinic. This place is always grumpy.

Came in for a sinus infection. Got right back to the exam room right after I finished my…read morepaperwork. Hardly any cars in the parking lot and waiting room had only one other person. Took my vitals and then the staff shut the door and left the exam room. Over an hour later I finally got up and opened the door and two doctors were just sitting there. I was literally just going to leave but they said they were really busy and I was next. Went back to the room and the doctor came right in. 3 minutes of exam and he prescribed normal prescription you'd expect for a sinus infection. Was out 5 minutes later. Pretty sure they literally forgot about me because once I walked out of the exam room I got all kinds of intense attention. Upon exiting through the lobby it was completely empty.

I was overcharged by $50 even after bringing it to the attention of the woman at the counter. She…read morenever got up to double check with her superior when I brought my concern to her attention. She said "this is what I was told to do by MY boss". I kindly mentioned I have been to other Express Wellness locations and only pay $25 for a copay. She then told me that the locations I had been to were new, not the same type of urgent care that their location was, and were "not in the loop yet". I have been to the glenpool, jenks, and Sapulpa locations. I have only ever paid a $25 copay. The Glenpool location is the newest, but I know the Sapulpa location has been there for years. I didn't want to cause a scene because she was persistent that I owed $75. She said I haven't reached my deductible (which has never been an issue before). My mother called the billing office immediately to address. She talked to Lori. Lori agreed with her and told me she'd contact the office then call me. She never heard back. This morning she called Lori again. This time Lori was short with my mother and basically told her we'd have to wait and see IF we'd be refunded. No direct resolution. This isn't just a customer service issue. I'd hate to see what they steal from patients that come through without healthcare coverage. Note: they are MEDNOW but have Express Wellness all over their facility. Regardless, my insurance is still in network with them.