I loved this clinic before, with my sweet, easygoing Boston Terrier girl. My respect and comfort…read morehave only grown as they have gone above and beyond for my family this year. From the moment I brought home a very anxious and reactive Boston puppy in January, the entire team has been patient, creative, and unwavering in their commitment to truly fear‑free, low‑stress care. They respect his boundaries, adjust their approach to his comfort level, and have even worked with a consulting veterinary behaviorist to find the right combination of medications and strategies to help him feel safe. I already trusted them with my older dog, but navigating such a challenging puppy has shown me just how deeply they care about their patients' emotional and physical well‑being. They lead with love, compassion, and evidence‑based medicine, and it is clear their goal is to help animals achieve happy, healthy lives. I am incredibly grateful for this team and wholeheartedly recommend them.

Be aware it is owned by JAB Holdings, a private equity group. Meaning they have a bottom line to…read moremeet and don't actually care about your animals. It's a shining example of capitalistic greed and PE gobbling up businesses to make them another line in their portfolio to generate wealth. Find a locally owned small vet who truly cares about helping animals and isn't trying to suck you dry for as much money as possible.

Lake City took care of my sweet boy with urgency and knowledge! They were educative and extremely…read morepersonable, and we were in and out. Will definitely be taking my pets here to get the care they need!

The vet was very helpful and knowledgeable. I didn't feel pressured to purchase unnecessary…read moretreatments. I appreciated that the services and the cost were very transparent.

After our dog died, they continued to contact us with reminders for shots and exams. They would…read morecall, email, and send mailings. After numerous contacts and complaints, the emails and calls eventually stopped but the mailed reminder cards have persisted. This is starting to feel like harassment as they don't seem to care about the pain they cause, just the money they can receive.

They were very informative, and extremely nice. We took in our puppy to establish care and to have…read moreher get her puppy shots, they helped us the entire time

Dr. Mai is attentive and caring and takes plenty of time to make sure our cat is ok! Highly…read morerecommend east valley vet!

Be aware it is owned by JAB Holdings, a private equity group. Meaning they have a bottom line to…read moremeet and don't actually care about your animals. It's a shining example of capitalistic greed and PE gobbling up businesses to make them another line in their portfolio to generate wealth. Find a locally owned small vet who truly cares about helping animals and isn't trying to suck you dry for as much money as possible.

They are so kind, sympathetic and understanding. They treat you pet like their own not just a…read morenumber.

I highly recommend Major Street Pet Services. Our very kind hospice vet Dr Layne Norlund with Lap…read moreof Love recommended I contact them when the end of life came for our beloved cat of 20 years. It was a tremendous comfort to our family to find Major Street Pet Services. The place itself is very beautiful, peaceful, clean and well maintained. They had a variety of products and services available for us to choose from to help us suitably commemorate our beloved friend. Tyler, one of the owners, was very compassionate, considerate, comforting and respectful toward us in our time of loss. He is obviously skilled at handling grief during one of the most difficult transitions all loving pet owners eventually face. I highly recommend Major Street without hesitation to anyone facing those sad decisions for their beloved pets.

Brought my brand new kitten here for her first visit. The staff were absolutely friendly and…read moreamazing. Very thorough. I highly recommend Dr. Crawford as your veterinarian. Not only was she friendly and nice. She genuinely cares about your pet and the life for your pet. She asked a lot of questions to ensure she provides the best care needed. I would've never thought that I would need additional shots if my cat was an outdoor cat versus an indoor. And because she was an indoor, she did not want to add anything additional to the bill, if not needed. I even left with a little goodie bag for my kitten.

Be aware it is owned by JAB Holdings, a private equity group. Meaning they have a bottom line to…read moremeet and don't actually care about your animals. It's a shining example of capitalistic greed and PE gobbling up businesses to make them another line in their portfolio to generate wealth. Find a locally owned small vet who truly cares about helping animals and isn't trying to suck you dry for as much money as possible.

Edited again to say the vet that showed up, was meh, but not only that he put our information on…read morethe dog he put down the same day so we also got this, leading to us worrying about actually getting what we ordered for our pet, or if we would actually receive him at all. Yikes. The crematorium blamed Dr. Lane for this. What a bad mix up! They assured us we would receive what we ordered. We received stuff from them 1.5 months ago and they were beautiful, so I am hopeful. Edited to say in response, exactly, you charge a very premium price and do not deliver on that, it's not handled seamlessly as it once was and it costs much more, there's no invoice, and you have to call the crematorium separately and pay them? Just call a mobile vet. Check on Reddit for similar reviews, etc. Last time we called lap of love through a family recommendation it was perfect. This time, not so much. We called to see what their schedule was like etc. when we scheduled it was $860! Last time, for way better care, concern, and service it was $485. Okay okay, we did ask for paw prints etc. we did just let a pet go down the street, we didn't want to put the cat in the car, cats hate cars. So it was a weird surprise when we were told we had to contact the cremators for that and it was an additional $150. So over $ 1000 to put a cat to sleep. We really should have just drove him down the street. Last time everything was taken care of and it didn't cost anything close, including the ceramic paw prints. This is not a premium service and is charging very premium prices. But down the street, after hours at midnight on a Sunday, that was $730, +$80 for ER services, and ceramic paw prints, and they gave us nose and paw prints, and fur clippings. Group cremation for both and they both used the same crematory for ceramic prints, etc. I have recommended for years and I will no longer do so. So misleading. Find a mobile vet directly.

Incredibly grateful for Dr. Layne 's compassionate assistance with our best ever cat friend…read morereaching the end of 20 years together. He was understanding and patient with us going through the grieving process with the end of our beloved pet's life in sight. He showed kindness and respect toward our little cat and toward us, her friends and guardians. He explained the choices very clearly and without pressuring us. I recommend him highly to anyone facing those difficult transitions.

These professionals are the best. Very friendly and everything is up front with them. No guessing…read moreor wondering. They delivered my Aydee's pups "C" section. Things couldn't have gone better.

If you're wondering why Hillside is so expensive it's because it's owned by private equity company…read moreShore Capital Partners. Meaning they have a bottom line to meet and don't give a crap about animals. Go here to pay more and get sub-par care.