Amazing neurologist. She is the most compassionate and…read morecompetent M.D. I have ever had. I am a retired ICU nurse and have many complecated problems. I have Dr.Young as my neurologist for many years...She is very competent. Can't say enough wonderful things about Dr.Young. Z. Velasquez

She's a neurologist -- Yelp doesn't have a specialty category for this yet... Four stars for being…read morea good doctor. Took a thorough history, offered empathy and explanations without overstating the case for medical knowledge on the brain. We talked about different ways to manage migraines, both dietary/environmental and medication. Minus one star for running very late, which is apparently a regular ocurrence. update: all three of the freebie meds I got made the migraine pain disappear, went back to get a prescription, and the second time the appointment was more timely.

Truly horrible experience here. Saw Dr. McQuinn for my MS twice a year, one appointment which…read morerequires a yearly MRI to check worsening symptoms. Came for a routine appointment in January only to learn she was missing some scans from the MRIs from the previous July. Which was odd because she was supposed to have opened them for the first time last July, so why wasn't I informed she needed that info before January? Revealed she hadn't examined my MRIs in July at all, which meant I spent $1000s for an MRI she didn't bother examining for 6 months. When she finally got around to viewing them, she said my condition didn't appear to have worsened, so it "all worked out." I'm with a new neurologist right now and we are working together to make sure everything is as Dr. McQuinn said, or if she allowed my condition to deteriorate. To top it off, she couldn't even be bothered to send an order for my routine bloodwork to the lab. I called her office staff to remind them twice after arriving at the lab and being told there was no order, and still it literally never got sent. Guess when she realized I wasn't going to continue using her as my neurologist, she just stopped treating me completely. Very unprofessional. Office staff is definitely scattered but nothing compared to the negligence McQuinn displayed. If you have a serious condition like MS, you're better off with another doctor who will actually view your results in the same calendar year they were taken.

I was referred to Dr McQuinn by my primary doctor. After receiving my referral letter, which told…read moreher why I wanted to see her, the medical assistant emailed me for my insurance card and then said he would be in touch to schedule me. No replies. I called the office three times leaving voicemails with no responses. Finally after emailing 6 weeks later, I received a reply saying Dr McQuinn doesn't take patients for what I need? Unacceptable.

My insurance prohibits my seeking another Neurologist which is sad. It's not the Dr's fault per se…read morebut her office staff is deplorable. Frequently they don't return your call at all and when they do they can't follow simple instructions. I left a message asking them to call me on my cell phone as that's my primary number and what did they do? Call my only for emergency use house phone. I don't USE that phone - which I said in my message- and if my husband hadn't happened to see the phone flashing I would have missed the call back entirely. Why it's difficult to follow simple instructions is beyond me. Every year when I am forced to drive the 40 minutes from my home so the Dr can approve my refills for another year there's always SOME hassle. Last year they arbitrarily lowered the dose on my migraine medication sending me into a month of back to back days of migraine with no relief until (after being forced to communicate with the Dr via the patient portal even though I'd explained I didn't have a computer or at the time a smart phone) they finally put me back to the normal dose. However first they had to call the prescription in WRONG. Another huge hassle. Long story short Dr Maska herself is kind, patient and seems to genuinely care but the incompetence of her office staff makes this review 2 stars instead of more. Edit: I saw her again yesterday. Office staff still left much to be desired asking super personal questions (such as do I have financial difficulties affording my medication, do I have problems sleeping from stress) that I do not see how they pertain to my neurological health. When asked the girl couldn't answer. SO NO IDEA why they ask these questions but they made ME uncomfortable. Still Dr Maska herself is wonderful. She listens, educates about new medication choices but doesn't force any changes on you if what you've been doing works. She's kind and empathetic. She listens. If this review was for JUST her it would be 5 stars. As is I moved it from 2-3.

Happy July! Just when you think it can't get any stupider or Collins' office employees can't be…read moreany lazier or nastier... RECAP: I have been fighting with this doctor's office for several months because, even tho they are in network with United Healthcare, they billed me & sent me to collections. I have a list of 17 dates & times that I called Collins' office & left a message. No return calls. Collections, United and even Alta Bates got involved trying to get them to send me the insurance form so that I could file it with United. What's new since my last update: In April, I sent a Demand Letter, giving Collins 10 days to send the insurance form so that I could file it with United or I would file in Small Claims. Since Collins himself would have to appear in court, the insurance form magically appeared in my mailbox. I filed it and United paid the claim. The tricky part is that I paid them $350 ($25 co-pay + the $325 they sent to Collections). But, they are in-network for United, so United only paid them the contractual amount, which is $215. Let's be clear here: between what United Healthcare paid them and what was extorted out of me, Associated Neurology has now been paid $565.00. They are contractually allowed $240 ($25 copay plus $215). I sent a letter explaining that they owe me $325 (since United paid them). They sent a nasty letter back telling me that they don't own this account anymore. Get my money back from Collections or United. That's what the words said; the real message was "go eff yourself." I sent proof of insurance payment to Collections. No refund. Associated Neurology (Meagan, to be specific, author of nasty patient correspondence) told Collections that they weren't paid and that they don't owe me any refund. Yes, Meagan, you do. At a minimum, you owe me $110, because you balance-billed me for more than your contracted amount. I called United again, who put me on hold while they called Collins' office. When the rep identified herself and ask for Meagan, they hung up on her. United Healthcare has now escalated the issue to their Contracts department. The Collection agency has a department head talking to Collins/Associated Neurology's office. Dear Meagan, it appears that you have better things to do than your job or the right thing (which should be the same). Has it occurred to you that it would be less work for you to settle this issue? Or that, if you don't feel like doing your job, there are probably hundreds of unemployed medical office workers who would be glad to have the work? Be glad that you don't work for me...

Had a frustrating insurance issue earlier this year. Copay for my MS drug was over $750 and I did…read morenot meet the drug company's criteria for financial assistance. Hated to do it but needed to see my neurologist for financial help, as in, is there a cheaper therapy. Dr Randy Starkey walked me through the decision process for changing meds. He reviewed far more than my neurological history. In one short visit we discussed my allergies, skin reaction to current medication, a pre-existing skin condition, and my chronic mild depression. He told me about the changes in these conditions to watch for as well as some other side effects of the new drug. I'm pleased to have a doctor willing to help me keep my "Health care spend down" by focusing on my health needs. I left the appointment on a new medication, comfortable that I understood the potential downsides of the change. I see a lot of negative comments about the receptionist. It's been the same person for years until recently and I did not find her memorable. The office has good on site parking, even during the hospital construction across the street. I've never had billing issues. The building is clean.

Best neurologist/ psychiatrist in the land! So caring, patient and wicked smart. His staff work…read moremiracles to get you seen when you are in a pinch.

Dr. Bott is an interested and caring clinician. He spent nearly an hour with me diagnosing my…read morecondition and carefully explaining everything along the way. I feel that I received excellent care and would not hesitate to send friends and family members to him.

Dr. Pitcher! Man, on man! Does he know how to throw strikes! Sorry! :) Seriously, Dr. Pitcher…read morereally helped me. I mean really, really helped me!! I saw him because of a shoulder problem. I also told him of an on going neck issue. He went right into action. He had me get 2 MRI's. (Oh, X-rays 1st; he reviewed x-rays with me during 1st appointment). The shoulder MRI shows a moderate issue (it really hurts sometimes, but "moderate", ok if you say so). That was addressed by Dr. Pitcher with a cortisone shot. He said try that and let him know, otherwise there's a minor procedure that could be entertained. Well, I'm dealing ok with that. But, more importantly -- the MRI for the neck -- severe stuff going on and he correctly and critically had me see the spine specialist (Dr. Hasan, who has been AWESOME) and a neurologist who performed 2 nerve studies. Dr. Hasan reviewed the MRI on the neck in detail (after Dr. Pitcher brought the issue to my attention). Here's the thing, a neck MRI had been done a year ago and indicated the same thing. I wish that MD had referred me to Dr. Hasan at that time! Thank goodness Dr. Pitcher came into the picture and referred me to Dr. Hasan. Now I am scheduled for a major surgery on the spine to address the issue. Scary, but I know I am in great hands with Dr. Hasan. Oh, ok, this is the last thing I'll say...Dr. Pitcher is a totally nice guy. I mean really, really kind and just a pleasant demeanor! The number 1 thing is that he's good. But, on top of that he's kind while being good at what he does!! Dr. Pitcher strikes out another problem! (sorry) lol

Dr Pitcher is the kind of Orthopedist you want. Very smart, caring, and articulate. He is a good…read morelistener, and while he is efficient with his time, one never feels rushed. He makes sure he has answered all your questions before ending the visit. I would give him six stars if I could!

Quality of Care Concern:…read more There was a three-week delay in having my MRI order prescribed. During that time, I was unknowingly bearing weight on a fracture, which contributed to delayed healing. As a result, what began as acute pain has now developed into chronic pain.

Office was great! Doctors and PA's are always nice there. Shout out to Dr. Johnson! Cool guy right…read morethere. I was concerned going to Oakland because of well, crime. Felt safe in the area and they have their own parking lot too. Good place for care.

Excellent Doctors, kind staff, would definitely come back here!!! Dr Sen is very nice, great…read moredoctor, the nurses are so kind and considerate, even getting shots doesn't hurt when the nurses do it! All in all, 100 stars!! Excellent customer service!! Love em all!

We have been nothing but the pleased with the front office, the nurses, Karen Barnes as a NP, and…read moreDr Monica Stevens as a pediatrician. Efficient appointments, thorough, great admin process, and so far a wonderful fit for our family. Highly recommend.