I would like to give high praise for Dr. Huang. He is very personable, happy to listen and he fully…read moreexplains any information you ask for. He is very easy to talk to and is very knowledgeable in his field. He does not seem to railroad any one single idea. He gives you the information you need in order for you to make up your own mind. I have had two sleep studies in this facility and have had nothing but good experiences. The facility is clean and is specific for the services they provide, which are sleep studies, consultations and follow-ups. I recommend Dr. Huang.

I was impressed with Dr. Huang. He was helpful and even gave me a new mask to try - free…read more He reviewed my statistics, ordered a new sleep study so I could get a newer, smaller, quieter cpap machine. No muss, no fuss. And he knows his stuff.

Amazing neurologist. She is the most compassionate and…read morecompetent M.D. I have ever had. I am a retired ICU nurse and have many complecated problems. I have Dr.Young as my neurologist for many years...She is very competent. Can't say enough wonderful things about Dr.Young. Z. Velasquez

She's a neurologist -- Yelp doesn't have a specialty category for this yet... Four stars for being…read morea good doctor. Took a thorough history, offered empathy and explanations without overstating the case for medical knowledge on the brain. We talked about different ways to manage migraines, both dietary/environmental and medication. Minus one star for running very late, which is apparently a regular ocurrence. update: all three of the freebie meds I got made the migraine pain disappear, went back to get a prescription, and the second time the appointment was more timely.

Truly horrible experience here. Saw Dr. McQuinn for my MS twice a year, one appointment which…read morerequires a yearly MRI to check worsening symptoms. Came for a routine appointment in January only to learn she was missing some scans from the MRIs from the previous July. Which was odd because she was supposed to have opened them for the first time last July, so why wasn't I informed she needed that info before January? Revealed she hadn't examined my MRIs in July at all, which meant I spent $1000s for an MRI she didn't bother examining for 6 months. When she finally got around to viewing them, she said my condition didn't appear to have worsened, so it "all worked out." I'm with a new neurologist right now and we are working together to make sure everything is as Dr. McQuinn said, or if she allowed my condition to deteriorate. To top it off, she couldn't even be bothered to send an order for my routine bloodwork to the lab. I called her office staff to remind them twice after arriving at the lab and being told there was no order, and still it literally never got sent. Guess when she realized I wasn't going to continue using her as my neurologist, she just stopped treating me completely. Very unprofessional. Office staff is definitely scattered but nothing compared to the negligence McQuinn displayed. If you have a serious condition like MS, you're better off with another doctor who will actually view your results in the same calendar year they were taken.

I was referred to Dr McQuinn by my primary doctor. After receiving my referral letter, which told…read moreher why I wanted to see her, the medical assistant emailed me for my insurance card and then said he would be in touch to schedule me. No replies. I called the office three times leaving voicemails with no responses. Finally after emailing 6 weeks later, I received a reply saying Dr McQuinn doesn't take patients for what I need? Unacceptable.

Happy July! Just when you think it can't get any stupider or Collins' office employees can't be…read moreany lazier or nastier... RECAP: I have been fighting with this doctor's office for several months because, even tho they are in network with United Healthcare, they billed me & sent me to collections. I have a list of 17 dates & times that I called Collins' office & left a message. No return calls. Collections, United and even Alta Bates got involved trying to get them to send me the insurance form so that I could file it with United. What's new since my last update: In April, I sent a Demand Letter, giving Collins 10 days to send the insurance form so that I could file it with United or I would file in Small Claims. Since Collins himself would have to appear in court, the insurance form magically appeared in my mailbox. I filed it and United paid the claim. The tricky part is that I paid them $350 ($25 co-pay + the $325 they sent to Collections). But, they are in-network for United, so United only paid them the contractual amount, which is $215. Let's be clear here: between what United Healthcare paid them and what was extorted out of me, Associated Neurology has now been paid $565.00. They are contractually allowed $240 ($25 copay plus $215). I sent a letter explaining that they owe me $325 (since United paid them). They sent a nasty letter back telling me that they don't own this account anymore. Get my money back from Collections or United. That's what the words said; the real message was "go eff yourself." I sent proof of insurance payment to Collections. No refund. Associated Neurology (Meagan, to be specific, author of nasty patient correspondence) told Collections that they weren't paid and that they don't owe me any refund. Yes, Meagan, you do. At a minimum, you owe me $110, because you balance-billed me for more than your contracted amount. I called United again, who put me on hold while they called Collins' office. When the rep identified herself and ask for Meagan, they hung up on her. United Healthcare has now escalated the issue to their Contracts department. The Collection agency has a department head talking to Collins/Associated Neurology's office. Dear Meagan, it appears that you have better things to do than your job or the right thing (which should be the same). Has it occurred to you that it would be less work for you to settle this issue? Or that, if you don't feel like doing your job, there are probably hundreds of unemployed medical office workers who would be glad to have the work? Be glad that you don't work for me...

Had a frustrating insurance issue earlier this year. Copay for my MS drug was over $750 and I did…read morenot meet the drug company's criteria for financial assistance. Hated to do it but needed to see my neurologist for financial help, as in, is there a cheaper therapy. Dr Randy Starkey walked me through the decision process for changing meds. He reviewed far more than my neurological history. In one short visit we discussed my allergies, skin reaction to current medication, a pre-existing skin condition, and my chronic mild depression. He told me about the changes in these conditions to watch for as well as some other side effects of the new drug. I'm pleased to have a doctor willing to help me keep my "Health care spend down" by focusing on my health needs. I left the appointment on a new medication, comfortable that I understood the potential downsides of the change. I see a lot of negative comments about the receptionist. It's been the same person for years until recently and I did not find her memorable. The office has good on site parking, even during the hospital construction across the street. I've never had billing issues. The building is clean.

Got visual snow in 2020. Since then I have been on several trial meds from many doctors with…read moreunbelievable side effects in an effort to treat this enigmatic disorder. Then I encountered some mysterious brain chemistry issue. Dr. Bott took the time to understand all the things going on and took his best guess and treating the most severe issue which by the way was missed by several other doctors. Like another reviewer mentioned - what I really liked is how he explained the WHY behind the prescription. To one of the 1 star reviewers - yes this medication also made me feel like I couldn't go on - but this is known about some drugs until they have time to cross the blood brain barrier and take affect - which is 4-6 weeks on average. I stuck it out, been on the medication 3 months now and feel much better. I work in healthcare so it takes a lot for an HCP to impress me. That being said, when this man retires we will lose an extremely knowledgable and caring physician. Highly recommend. Two of the one star reviews on here have absolutely nothing to do with Dr. Bott's knowledge, experience and mannerisms. This is not a yelp site for who takes what insurance or for the front desk staffs' phone skills, it is a review for Dr. Bott's care.

The place is weird: run down, decrepit, and super dark. Honestly, I felt like I'd walked into a…read morecoven gone bad. Staff seemed miserable or indifferent and the whole vibe to me shouted 'get the hell outta here while you can'.

Dr. Pitcher! Man, on man! Does he know how to throw strikes! Sorry! :) Seriously, Dr. Pitcher…read morereally helped me. I mean really, really helped me!! I saw him because of a shoulder problem. I also told him of an on going neck issue. He went right into action. He had me get 2 MRI's. (Oh, X-rays 1st; he reviewed x-rays with me during 1st appointment). The shoulder MRI shows a moderate issue (it really hurts sometimes, but "moderate", ok if you say so). That was addressed by Dr. Pitcher with a cortisone shot. He said try that and let him know, otherwise there's a minor procedure that could be entertained. Well, I'm dealing ok with that. But, more importantly -- the MRI for the neck -- severe stuff going on and he correctly and critically had me see the spine specialist (Dr. Hasan, who has been AWESOME) and a neurologist who performed 2 nerve studies. Dr. Hasan reviewed the MRI on the neck in detail (after Dr. Pitcher brought the issue to my attention). Here's the thing, a neck MRI had been done a year ago and indicated the same thing. I wish that MD had referred me to Dr. Hasan at that time! Thank goodness Dr. Pitcher came into the picture and referred me to Dr. Hasan. Now I am scheduled for a major surgery on the spine to address the issue. Scary, but I know I am in great hands with Dr. Hasan. Oh, ok, this is the last thing I'll say...Dr. Pitcher is a totally nice guy. I mean really, really kind and just a pleasant demeanor! The number 1 thing is that he's good. But, on top of that he's kind while being good at what he does!! Dr. Pitcher strikes out another problem! (sorry) lol

Dr Pitcher is the kind of Orthopedist you want. Very smart, caring, and articulate. He is a good…read morelistener, and while he is efficient with his time, one never feels rushed. He makes sure he has answered all your questions before ending the visit. I would give him six stars if I could!

Dr. Grant is the definition of a great doctor and actually hears the patient let me tell you why:…read more(Sorry long post but worth hearing how Dr. Grant saves my life TRULY no BS!!!) Upon meeting Dr. Grant two years ago for my evaluation from a back injury I had on the job that Worker's Comp. didn't do anything about he was extremely attentive listener and did a exam on me and told me what his professional opinion was of what I had. He said we had to do EMG to confirm and he would order physical therapy. He was so great during the EMG and yes for me it was painful however he was sensitive to my needs during the process. It confirmed his professional opinion of what I had wrong and we continue to treat with steroid injections. They were amazing! Shortly after meeting Dr. Grant my nausea got really bad I started projectile vomiting I started blacking out I couldn't sleep I had to sleep sitting up. I Continue do follow ups to check in with Dr. Grant to treat my back injury he was very aware and I told him I'd be sent home from the ER four times. I was having really bad migraines worst in my life and Dr. Grant referred me to a neurologist but I couldn't get in for two months and I was also referred to another neurologist by my primary care doctor but also couldn't get in for two months. Long story short Dr. Grant said come back in gave me neck injections in office and if that didn't work he would work around the medical insurance red tape to get me a brain MRI. Something more was wrong so Dr. Grant made the MRI possible because still no availability at the neurologist. I had a call 20 minutes after my Brain MRI from Dr. Grant and poor Dr. Grant bless his heart never having to do this before in his life because he specializes in a different medical field had to tell me I had to rush myself to the ER or call 911 because he didn't know if I would live. I had a huge brain tumor. Dr. Grant had called the hospital ahead of time to make sure the best neurosurgeon in the country was on my case. Can you believe Dr. Grant did all this for me? WOW! After having brain surgery Dr. Grant still did not leave me. Dr. Grant still continue to take care of me evaluate the scar on my head and give me Physical Therapy for my vestibular schwannoma even though he didn't have to do any of these things and even though he could've just given up on me and said well I gave you the referral I did my part it's up to you. I would have DIED. It's because of Dr. grants efforts and listening to me that I am alive today I am so very thankful! I can't believe I found a Doctor who I can say is actually in my corner who fights for me. BTW, the office staff is nice here however making appointments in dealing with the processes aren't all that great that doesn't matter when you have the best doctor in the world thank you Dr. Grant.

Had an absolutely terrible experience with Boomerang Oakland. I had an appointment with Dr. Diokson…read morein February. The purpose was for him to prescribe/approve physical therapy. In late March, I'd gotten no referral and my insurance had heard nothing from Boomerang. I followed up and found out Dr. Diokson did not sign the note from my visit. This delayed me starting care for over two months between the time it took for me to figure out the mistake, get it corrected, and then get an initial PT appointment scheduled. Additionally, this process required me to interact with Boomerang's customer service on the phone several times. I found them uniformly rude and unhelpful. Different people told me different and conflicting information, making it difficult to understand what I needed to do to access care. Currently, I am in the waiting room for a follow up appointment that was scheduled for 10:45. It is now 11:08 and I was told the Dr. is with a patient and then there is another patient ahead of me. Clearly Boomerang does not respect their patients' time or care about them accessing care. I would encourage everyone to avoid treatment here at all costs. I am stuck here as I am a workers comp patient, otherwise I would never return.

Excellent Doctors, kind staff, would definitely come back here!!! Dr Sen is very nice, great…read moredoctor, the nurses are so kind and considerate, even getting shots doesn't hurt when the nurses do it! All in all, 100 stars!! Excellent customer service!! Love em all!

We have been nothing but the pleased with the front office, the nurses, Karen Barnes as a NP, and…read moreDr Monica Stevens as a pediatrician. Efficient appointments, thorough, great admin process, and so far a wonderful fit for our family. Highly recommend.