Dr. Hirsh was super nice! It was a last minute thing since I was in a lot of pain and was very…read moreskeptical about going here, but he told me the real deal! I had two wisdom teeth extracted and felt like I was in great hands. Receptionist was very nice and caring as well. Dr. Hirsh and the receptionist gave me a call to see how I was doing. I recommend him for any wisdom teeth issues.

From the owner: We specialize in all Oral Surgery needsread more

This is my first time writing a Yelp review, and I usually avoid posting negative feedback about…read morebusinesses. However, my experience at this dental office--specifically with the office manager, Christy--has left me frustrated enough to share my story. To be clear, my dissatisfaction is not with the dentist, whose care I've always trusted, but rather with the way the office handled a $22.11 payment issue. I visited the office for a routine cleaning in October 2024, during which the dentist recommended fillings for two teeth. Although I've been skeptical about the necessity of some past recommendations, I trusted the dentist's expertise and scheduled the procedure. Before the appointment, I requested a pretreatment estimate to understand my out-of-pocket costs. When I reviewed the estimate, I noticed it was classified as an out-of-network claim, even though the office is in-network. I immediately contacted the office, and they assured me they would correct the issue. On December 10, 2024, I had the fillings done. When it came time to pay, the amount presented to me was significantly higher than I expected. After I questioned it, the staff realized they hadn't fixed the out-of-network classification. They recalculated the payment on the spot, and I paid the corrected amount without issue. Weeks later, on December 27, I received a call from the office stating I owed a balance of $22.11 because my insurance deductible hadn't been met for the year. While I felt this should have been accounted for in the pretreatment estimate, I reviewed the claim and confirmed the charge was accurate. I called the office back promptly and expressed my willingness to pay. However, I was uncomfortable providing my credit card information over the phone, given previous bad experiences. I asked about alternative payment methods, such as mailing a check, paying online, or handling it during my next visit. The staff assured me that paying later would be fine. On January 9, 2025, I received another call from Christy, the office manager. Her tone was immediately accusatory, implying I had failed to follow up or take responsibility for the payment. I explained that I had already confirmed the charge with my insurance and had been told it was fine to pay later. When I asked where to send a check, she abruptly ended the call without providing the necessary information, before I even had the chance to ask who the check should be addressed to. Then, on January 16, I received a voicemail from Christy, stating that if I didn't pay the $22.11 by the end of the day, the balance would be sent to collections. I was shocked that such an aggressive approach was being taken for such a small amount, especially when I had already attempted to resolve the issue. Frustrated, I rushed to the office to pay the balance in person. During this visit, I tried to explain my concerns about how the situation had been handled, but Christy dismissed my points, continued to accuse me of not wanting to pay, and spoke to me in an unprofessional and condescending manner. When I pointed out that she hadn't provided clear instructions for mailing a check, she sarcastically responded, "You know where our office is, right?" This level of disrespect was infuriating. In the end, I paid the $22.11 and canceled all future appointments. While I still respect the dentist's care and professionalism, I can no longer remain a patient at this practice due to how I was treated by the office manager. This experience has shown me that even excellent medical care can be overshadowed by poor communication and unprofessional behavior from office staff. I have attached one screenshot for my payment of $22.11 and one screenshot of the voicemail that threatened me about the collection, which happened 20 days after initially notifying me of the balance.

I've been going to this Dental Office for over 15 years. The front desk ladies Kathy and Patty are…read morefriendly and helpful. Anna the dental hygienist is amazing. She always cleans my teeth deeply giving me a fresh, sparkling smile. Dr Albanese is very knowledgeable and gentle. I always feel comfortable and trust him. I never feel any pain at all !!! Highly recommend this Dental Office!

Dr Joseph M capo ( senior ) is an arrogant physician that doesn't listen to a patients clinical…read morehistory and prefers the sound of his own voice. He seems to have a serious god complex. Saw his son previously and he was wonderful. His dad could learn a lot from his son. Also- dad seems to really want to self refer to all the testing he does. I saw otter reviews mention that too. Stick with Junior if you decide to go there. I won't be going back.

Friendly , knowledgeable. Took his time out to explain the procedure. Answered questions my…read morehusband and I had. Would highly recommend

He's horrible. Barely said the ten words to me. No explanation for my symptoms. He's gross and a…read morevery unprofessional office. Definitely do not recommend.

Dr warman is a really sweet man. Knowledgeable and was able to help my ear infection! Plus, he…read morebrings a friend on the weekends! 5stars!

Dr. Schwartz has since retired since my last review and the office seems, well, different. A little…read morebit more faced pace, but with the same friendly faces I've known for years. Thank God for Leda. She has to win the best dental hygienist ever award. The care she gives her patients is above and beyond. I don't know what I would have done without her for the past 15 years. Thankfully my most recent visit showed no signs of cavities. Here's til our next cleaning in 6 months.

The BEST! I have been to many different dentists over the years and this one is the absolute best!…read moreI been coming here for about 4-5 years and the consistently in their work ethics is phenomenal. The staff here is really welcoming and nice and send gentle reminders for your appts which helps! The team here is also very knowledgeable on their work and is always happy to answer any questions! They are also so nice that they remember not only YOU but details about previous convos which shows their attention to details! Highly recommend checking this place out!

I wanted to give a positive review for oral surgeon Dr. Peter Protzel and his amazing staff who are…read morelocated in Bethpage. I needed four wisdom teeth removed in a hospital setting due to other complex and rare medical conditions I have. For the past year, I went to six other oral surgeons explaining the care I need and each of them couldn't accommodate my needs for a variety of reasons. After advocating for myself and my wisdom teeth getting progressively worse, I found Dr. Peter Protzel & his staff, who were able to do my surgery in the hospital setting I needed. His incredible staff worked with my insurance company to get the surgery approved through my health insurance. It's been a little over 1 week post op and I'm back to my regular self, no more swelling, and the recovery was much better than I expected. Dr. Protzel in my eyes, was the only oral surgeon that actually was able to have empathy for my complex situation and I'm thankful for him and his staff's dedication to my health. If you are a simple or complex case for oral surgery, and looking for a great office to have your surgery, or need a hospital setting- I recommend Dr. Peter Protzel.

I've had considerable experience with oral surgeons and other dental professionals (some not so…read moregood), and can honestly say that Dr. Protzel is the best of the best! I needed extractions, complex bone grafts and implants to fix the damage from failed root canals done by another doctor. Not an easy procedure to get right, but Dr. Protzel did a wonderful job with skill and compassion. From the moment I booked my first appointment with his ultra friendly assistant Karen through the actual procedures, Dr. Protzel and his staff couldn't have been more caring and professional. Pricing is clear and upfront with no shenanigans as I've experienced elsewhere, and all follow-up visits are included. The office runs on time and Dr. Protzel has the latest technology in his office including 3D scans. Being a coward I opted for anesthesia for the extractions and that went perfectly too. If you need an oral surgeon I highly recommend Dr. Protzel. I would never go anywhere else.

Gastro concerns? Need a colonoscopy or endoscopy?…read moreThis is definitely the place to have your issues addressed. Wonderful people at this location. The prep work was easy. The anesthesiologist was wonderful. My Gastroenterologist was perfect. Comfort care from A to Z.

Have had some really bad experiences with this office, first time I went there the nurse…read morepractitioner messed up drawing blood and I had to go back, next time trying to make an appointment the nurse practitioner and the front desk both gave false information to make their lives easier and get me off the phone, and told me to go to a quest to get my blood drawn without a recommendation from my doctor and wasted my time, the next time I call them up I tell them it's months later and an emergency the doctor doesn't have any appointments for a month and I'm told I'm out of luck by the front desk person. If you value your health, being treated with common decency like every human does, don't go here.