After five years, I have finally decided to post this review of Dr. Meister's terrible service. In…read moreOctober 2018, I had an appointment with Dr. Tammy Meister in hopes of getting my teeth straightened and my facial structure fixed. I had a somewhat receding jaw and other features of a mouth-breather, and my hope was to get better teeth and a better look in the end. The session with Dr. Meister was about 30 minutes on that day. I prepared some questions but felt like I was never given opportunities to ask them all or provided with clear answers. All I remember is Dr. Meister selling Invisalign and trying to hustle me into doing the treatment with her. She tried to convince me that it could fix my teeth and straighten them but never gave clear answers to questions about my appearance. Doubtful but somewhat tempted, I agreed to take the Invisalign treatment but requested that we discuss the treatment plan further at the next appointment. Her appointment was so rushed that it felt like she just wanted to get it over with and move on to the next. The next time I met with her was about a month later. Surprisingly, she didn't prepare to discuss the plan with me but instead had already set up the plan for me! It was an 18-month session for which she had already ordered the aligners from Invisalign. During the treatment, I tried to tell her that we agreed on discussing the plan further, but she asserted the plan was set and it would do me no wrong. Again, doubtful but hopeful, I took her words but insisted that we discuss it further and revise the plan as we proceed. She agreed. For the next six months, I got to see Dr. Meister on appointments once every 30 to 45 days. Each time I tried to discuss the plan and cater it to my needs, she would dismiss it. At one point, she got tired and told me outright that what I wanted was impossible, that I'd have to go through jaw surgery to achieve that result. I didn't argue with her at that point, but that was the moment I decided to terminate the treatment. I wrote to her via email, and she agreed to refund me about half the money I paid, which was about $2000 out of the $4000 I paid lump sum for the 18-month session. She also made me sign an NDA that stipulated that I should not express my negative feelings against her after the plan terminated. Throughout the six-month treatment with Dr. Meister, I had been reading and researching intensively on orthodontic cases and learned to read the x-ray results and other key components of a treatment plan. I didn't expect to be treated like an expert but should never be treated like my educated questions didn't matter. However, all I got from Dr. Meister was gaslighting and rushed sessions. From what I saw, Dr. Meister's patients were mostly young and white teenagers, and she was always busy and rushed. I wonder if that could partially explain why she couldn't treat my case professionally as an international student of a different race. For the past five years, I have kept in mind to post this review one day when I know for certain that the treatment goal I had in mind could be reached and had been reached. I now have finished my session with another orthodontist who patiently and carefully discussed plans and revised it along the way. I have my jaw in the right position now with a better look that Dr. Meister's plan would have never given me. Today, I can honestly give this review that no NDA can stop, that Dr. Meister didn't professionally treat a patient but instead gaslighted him into paying expensively for a plan that could be best termed as meeting only the minimum requirement. For all the questions she dismissed and the wrong answers she provided to stop me from getting my result (that I needed jaw surgery to get my jaw back to the right position), I say AVOID her service.

I'm having braces for the first time as an adult at 55. My dentist at Metro Dental recommended them…read moreto correct my teeth because they've been crowding as I age and I'm not comfortable with it smile. I am very happy with my treatment from Dr Meister, and all the staff. They are very modern with several types of 3D X-ray and scanning technologies used for dental imaging. They are very thorough with explanations about costs, timeline, expected results, dental hygiene requirements etc. I was treated with respect and care. Kudos to the super friendly and enjoyable staff Sheena, LPA who performed the initial installation of my braces. Any apprehensions I had were well taken care of. I look forward to my continued treatment here.

Most of our experience has been with Doctor Henseler. I would describe him as a perfectionist who…read moremakes sure that his work is done well. The office is very well run. Everyone here is polite. After the work is complete, they are diligent about scheduling regular follow-ups to ensure that retainers are working as expected. I feel comfortable that my children are in good hands. 6/20 Update: Both of my children have now had their braces done here and I can add that Dr. Kocian, who was new to the practice when I wrote my original review, also does excellent work. The staff here is also very organized and helpful. My wife uncovered an overcharge of approximately. $1000 by our insurance company. She brought it to the attention of the staff and they suggested that we allow them to advocate on our behalf. Much appreciated - They dealt with the insurance company, and the $1000 overcharge was rectified. 5/25: My son is now 22. He left his retainers in his college apartment in Pittsburgh, and he's leaving for an internship in Silicon Valley, CA, in 10 days. Hensler & Kocian came through big time. Fitted him for a new set of retainers, ready for pickup same day.

I have been going to Henseler for just over two years for braces as an adult. Both doctors are…read moreamazing as is the entire staff. My case was not easy but they made the process as easy as it could be. I am so happy I choose Henseler and extremely happy with my new smile.

Dr. DeVoe is a highly qualified Orthodontist. He can handle the most difficult cases and achieves…read moreexcellent results for both kids and adults! His friendly staff always makes you feel comfortable. I highly recommend DeVoe Ortho!

Horton Orthodontics GROSSLY mis-managed my daughter's care which caused her extreme pain due to…read moreover expansion of her braces related expander. This not only caused pain but also added cost of having a competent orthodontist fix the problem as well as additional and expensive specialized dental laser treatments to fix her gums. The office staff only cared about keeping it all quiet rather than helping her which was rather unprofessional and borderline disgusting behavior. They recently sent me a letter stating that they do not expect to hear from me again and won't cover the cost of the laser treatment but I can and will always share our devastating and painful experience. And honestly, the unprofessional attitude of the office staff provides an experience that would make me rather not hear from them again. I hope you, the "human consumer" will make the correct decision when choosing Orthodontic care for your children.

Didn't listen to my concerns about my teeth. I paid a lot of money for a work that wasn't great…read more I've complained that my teeth isn't wide and is still narrow. One of my upper right tooth is hiding behind my front two teeth, bottom teeth not so straight, and failed retainer, but they said they couldn't do anything about it. I was dumb back in Dec 2020 so I just okay then left. But now I know that I should've voice myself back then because I went to Minnesota Orthodontist today and they told me I can ask for a refund back, which I doubt they'll refund my unsatisfied result. I don't recommend this place. Nice people, poor work.

Both my kids had their teeth straightened here. One had…read moretraditional braces and the other Invisiline. Both had great experiences and the price was way more reasonable than Village Orthodontics. (My daughter had "phase one" done there.) I know Invisiline isn't for everyone, but if you or your child are a teeth grinder they will protect your teeth from damage. You get a set of super sturdy liners at the end of treatment that act as a mouthguard for night. Instead of a retainer. Mouthguards on their own are expensive, so we were happy to get four of them. Each one will last over five years! Dr. Montgomery is always so joyful with all of his patients! The entire staff is attentive and super friendly. Best of all are the smiles my kids have that will last a lifetime!

Dr. Montgomery and staff are wonderful! The office is beautiful and when you walk in you are…read moregreeted by their very welcoming front desk staff. They have top of the line products to determine the best orthodontic treatment for you. I am receiving adult braces by Dr. Montgomery and am very happy with his office, and staff. 10/10 stars for this great crew!

My daughter got her braces on yesterday. The staff is fun and helpful. Dr. Wolff is patient and…read moreanswers all the questions we can think up. This is our second child getting braces at Northern Orthodontics and we couldn't be happier with the results. Cannot strongly recommend enough.

Olivia was extremely helpful with the process of getting ready for Invisilign! She was quick,…read moregentle, efficient, and kind. She also helped me with the financial side of things :)

The best client service Staff members were excellent…read more I do recommend mint orthodontist

I have spent a little bit under a half hour every month here for the last 11 months. I have gotten…read moreto know Maria, Dr. Brettin, Nicole, and most of the team here very well. They have seen my braces change with the seasons and with holidays and they have seen me through a lot. Finally, the day came where I graduated into a perfect fitting clear retainer and I left their office equipped with a bag of once illegal popcorn and candy and firm instructions on how to use my retainer. I will be back for a few checkups but moving forward I am fully invested in myself and my smile and I don't think I could have possibly found a better place to work on my self worth. Thank you everyone here who have been so good to me and for taking care of me! 11 months later and I am free and my smile is more beautiful than ever! I could not have done it without you guys. I shopped around for an orthodontist before I decided on Dr Brettin because Dr Brettin took time for me and I could tell he would treat my needs individually. And he did! He saw when different unique issues came up and handled them accordingly and was even available by text late at night when one of my brackets would break or later when my retainer was "feeling funny". Very happy with my time here and I KNOW you would be too.

From the owner: Sletten & Brettin Orthodontics specialize in leading-edge orthodontic care with state-of-the-art 3M…read morebraces, self-ligating braces, clear braces, invisible braces with Invisalign and Invisalign Teen, gold braces, and lingual invisible braces that are hidden behind the teeth.

they are so nice and you get rewards that lead too money!! They give you a shirt a membership card…read moreand everything

Both our children are in braces, thanks to Miller Orthodontics. They have pleasant, clean offices…read morefeaturing lovely, local art. The staff is helpful and kind, and we have been very impressed with the attentive progress to our children's teeth alignment. We had been advised by another orthodontist to pull permanent teeth from one of our children. We sought a second opinion and were so grateful to talk to Dr. Miller. He talked to us about the best practices of orthodontic work, the result of the mouth shape when teeth are removed, and his plan for keeping all the teeth and creating more room for them. Our kids like going to the orthodontist--even though they come away with sore mouths. We highly recommend Miller Orthodontics.

I love this office! From the fresh baked cookies to the super smiley and friendly staff, everything…read moreis top notch. Doctor Jennifer is warm and caring and I can't recommend her enough. It doesn't matter if you are looking for braces or Invisalign, they will help you make the right choice for you. Give them a shout, you will be glad you did!

I've been a patient here for years and come every two months, but I've been very disappointed with…read morehow appointments are handled. If you're even a few minutes late, they immediately reschedule you for another six weeks because their schedule is packed. There's no effort to compromise or work with you. One time I came late because I accidentally thought my appointment time was different, and they still pushed me out another six weeks. This has happened multiple times over the years, and it's very frustrating to wait that long just for being a few min late.