My dentist Dr. Milnar sent me to Dr. Downie for a major extraction of a back tooth that had a…read morefilling and bone loss on borrowed time. I don't exaggerate when I tell you he knows everything. He's explaining things to me as well as teaching his assistant. He gives great detailed options. This procedure went so smooth it was laughable. The entire tooth came out in one chunk and not pieces. And I didn't need the graft that may have been possible. Numbing before the needle made it painless. We got on the subject of his being Scottish which led to Scottish singers and bands. Bay City Rollers anyone? Turns out he was a DJ years back. How many people are smiling after this procedure? I was. His staff are as cool as he is.

I can't recommend Dr. Michael Downie enough! My dentist referred me to Dr. Downie in January 2019…read morewhen I presented with a very painful bony mass in my jaw. I was very frightened and in considerable pain. Dr. Downie's kind staff worked me into his schedule that very day. Within a few hours I had a diagnosis and definitive treatment. Within 12 hours I was completely free of pain. The diagnosis was serious, but Dr. Downie give me hope it could be managed, and so far he is right. Not only is Dr. Downie experienced and skilled, he is an excellent communicator. I have experienced such relief and renewed hope in his care. Thank you, Dr Downie

I am SO happy to have been referred to this dentist office by my neighbor. Because she is a medical…read moreprofessional, she has very high standards. At Dr Jaksa's office I've received very nice, respectful treatment, folks checking in with me re life situations when I've visited, and detailed, non painful, very conscientious dental care and treatments. Thank you team Jaksa! I'm looking forward to seeing you soon. :)

I've been going to Dr Jaska for 20+ years. Best in the biz by far! Always concerned about…read morepatiences comfort and fees. He's saved 2 of my teeth that other dentists said needed implants. He's done numerous root canals and crowns of mine and after all these years they're still perfect. I've had other dentists comment on his exceptional work!

Was referred by my regular dentist for biopsies of some white plaque (leukoplakia) in my mouth…read more The biopsy was tolerable, however, one of the stitches fell out by that afternoon, and I was having more pain than could be controlled with tylenol and advil. I left a message about the stitch (which left a hole in the back of my mouth) that wasn't returned for hours, and was then told "not to worry about it - it's common for stitches to fall out." Post procedure pain management was inadequate, and extremely distressing. I would specifically NOT go back to this practice for anything more invasive since they didn't adequately address pain control for this fairly minor (but quite painful) procedure. There was a pretty uncomfortable sense also that this practice is highly focused on money and profitability. Despite the fact that my insurance might cover some of the nearly $700, I had to pay this amount up front. Y'all could have waited to see what my insurance was going to cover, or maybe even just required half of the amount of front. It was cringe-inducing.

Dr. Jenny and his staff are amazing. He cares about you as a patient and listens to what you have…read moreto say. I could not imagine going to anyone eles for care.

We scheduled an urgent appointment online, they canceled it when we got there because they take…read morewalk ins, what's the point of making an appointment online when they cancel because they are full? They accepted a walk in right before us. Front desk lady was terrible and didn't offer any solutions. Terrible company and customer service.

Got fillings and a crown back in August 2024…read more Was told immediately upon getting the crown i might have to come back and get a root canal on that tooth. Total bill well over 7000, with insurance they said they accepted, accordong to my receipt, insurance paid for about 100$ of care when my insurance plan claims it would pay for up to 50 percent of services like xrays, cleaning, fillings. When crown became so painful that i cant chew or close my mouth, told i would have to pay out of pocket (again) since my insurance expired. Ran out of numbing agent during teeth scaling, had an open nerve rinsed with water which caused excruciating pain. Wish i went anywhere else but here.

My son was recommended for wisdom teeth removal to this place. Made the appt and they were able to…read moreget him on quick! We wanted them out before he got his braces on. They were very knowledgeable with what our insurance was going to cover and I felt like they can take care of all that. Surgery went great and my son didn't have any complications.

Very bad place. I went to ask for a quote for wisdom tooth extraction, and they actually charged…read moreover $200, acting like it's completely justified, and they didn't mention it beforehand! And they bill you directly instead of submitting it to the insurance company.

Dr Vollmer is the best. He kept me informed on everything that was going to happen ahead of time…read more The staff is also fantastic, they all took very good care of me. Plus, double ice cream!! Everyone took great care of me.

They did a fine job with the wisdom teeth removal for my son, however, you better hope your…read moreinsurance company pays quickly. If not, they will call you enough to drive you crazy. Then, they will start threatening you that you have to pay if the insurance doesn't, even though they supposedly checked with the insurance ahead of the procedure. Repeated calls. Upset back office people. They even said they would bill my son!! Go anywhere else.

Not all dentists are created equal! My wife refered me to Veneman a number of years ago because she…read morewas happy with their care. For the first few years of care I was happy. Good dental care, nice people, not pushing to sell dental work I didn't need - in fact, they didn't push me to do work I did need. Two months ago they warned me that I should have a crown done. While eating a burger the tooth they warned me about cracked. I was not in pain, but they fit me in the next day. I have had a lot of crowns done, and none were a good experience. Dr. Kelsey was great. I was fitted with a temporary crown that day and the permenant was ready within a few days. The new crwon is better than the real tooth that chipped. It almost makes me want to have more crowns done! I said almost.

I feel Dr. Veneman and his staff have treated me with kindness and a an unselfish service that is…read moredone regarding my feelings not just as a customer but as a person. There has always been a full explanation of the procedures they follow with a focus helping me feel comfortable with the work needed to be done. When I have a significant problem in my mouth, the clinic always makes the time to see me on a very short notice. Everything in the appointment is done with a smile. Thank you, Dan Vesey